I lost my password, and my registeres email passwo...
Dear Helper!
I lost my password and I can't log in skype. I created a new account, but now I have to log in the older account. I know my registered email, but I can't log in the email, because, I forgot its password (i wrote the email's support, but they didn't help me).
Is there any way I can get in my skype account ? This account that I am using right now is from my new skype account. I know the older account's name and email too. Please help me.
Thank you
Solved!
Go to Solution.
Hi, Bettincs, and welcome to the Community,
You will need to contact Skype Customer Service directly to recover access to your first account. You will be asked a series of questions in order to confirm you "own" the other account. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
We here in the Community do not have the tools to recover accounts.
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!
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I lost my password, and my registered email
Hello ,
recently I have to log out from another skype account which was set on automatic sign in after the start of the computer, but when I try to sign in again I found that I didn`t remember my password corectly and the e-mail on which I registered my skype account are forgotten.
The solution I prefer is to tell me on which e-mail adress is registered the username of my skype profile so I can recover my password on my own. Is that possible? And to who I can refere to?Hi and welcome to the Skype Community,
Under these circumstances you need to recover your Skype account access.
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