I lost my Premiere Elements 7 serial number!

I recieved this as a gift when I was very young, and I am not even sure I registered it, as it does not show up on my account. This product was my first Adobe product of 2 (Photoshop Elements as well), and I decided to break it out again!
Since, I have bought a new computer, of course I need to download again; however I cant without a serial number! Please help!

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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Photoshop Elements 12 & Premiere Elements 12 serial number.

Hi,
The combined Photoshop Elements 12 & Premiere Elements 12 DVD package that I have bought does not have a serial number that will work to install the software. The serial number on the box does not have enough digits (it has 18), there is no insert card, and the envelopes containing the DVD's have no numbers at all.
Can anyone help please?
Thank you
Tom

It was an Amazon purchase - I checked the receipt but Amazon haven't supplied any kind of code for it. I was hoping it would be on a sticker on the DVD sleeves like the copy of Lightroom I bought, but these are just blank sleeves. Maybe a batch has got out without the numbers in there.
I have talked to Amazon and they are sending me another box tomorrow, so I will see if that one has a serial number or code. If it does not I will have to return it and try a download instead.
Thank you both for your responses, I will let you know how it goes ...

Useable Premiere Elements 11 Serial Number

I bought Elements 11 and Premiere Elements 11 together last year from Amazon.com. When I tried to start Premiere on my old computer, it was taking forever, so I started and registered Elements 11. Because I bought them together in one box, I didn't realize I had to register Premiere Elements with a separate serial number. Now, I have a better computer and want to use Premiere Elements on it. I was able to recover my registered serial number for Elements 11, but while I have the disks, I can't find the original packaging with the serial number for Premiere Elements 11.
I realize it's my fault I misplaced the packaging. It's also at least partly my fault that I didn't realize the two disks were separate and needed two serial numbers needed to register. Still, Adobe support'a chat is unwilling to help me register this legitimately purchased product that I can prove I bought because I bought it from Amazon, which they say isn't an authorized seller.
Do I have any other recourse to register and use this legitimately purchased product?
Thanks for any help.
Tom

Thanks to all of you who responded. You should all work for Adobe because your customer relations skills are greater than those of the person I spoke to on chat about this issue.
Maybe I should have known, but i didn't have to know that I needed two serial numbers. Both programs installed just fine. I registered Elements the day I got it and established an Adobe ID and password. I had a previous version of Elements and don't remember if I established the password at the time I registered my first or second version.
Elements 11 ran very slowly on the old computer. I tried to start Premiere Elements but it ran even more slowly than Elements did and since I had no videos to edit, I abandoned the process, thinking one registration was all I needed and that I could return to Premiere Elements when I had some time and some video to edit. I didn't get to a registration screen on Premiere Elements and I figured one disk, one password. Maybe I should have known, but I didn't and as far as I got in the process, nothing explained it to me.
Next, and clearly my mistake, I misplaced the packaage with serial number information on it.
That was a year ago. This week, I got a new computer. I installed both programs. Again, no problem. I was able to recover the serial number for Elements 11 and register it on my new computer. The only painful part of that process was how long it took to get on chat with a representative who was helpful. Elements runs faster on my new computer, so I started Premiere Elements. It also runs faster on this computer, so I got to the registration screen and tried to register it using the serial number I had just recovered. Having reached the registration screen for Premiere Elements for the first time this week and tried to register it was when I discovered that I needed two serial numbers for one disk.
I'm trying not to disparage the second person I reached on chat, but he or she did suggest that I should return year-old software I've been using and no longer have the original package for to Amazon, since Amazon is not an authorized seller of Adobe products, and rebuy it from an authorized seller. Whether the person on chat was stupid, I can't say, but that answer certainly was. They said they were unable to help me because Amazon is an unauthorized seller. That does imply that I could be helped if I bought it from an authorized seller. Does buying from an authorized seller make a difference? If it does, how was I as a first-time customer supposed to know that it's bad to buy from the world's largest retailer?
Since chat person #2 implied the reason I couldn't be helped is that I bought from an unauthorized seller, that also implies I could be helped if I bought it from an authorized seller. I have the disk (and the Mac disk too) and can prove I didn't pirate it or even buy it used, so I hoped someone could help me to register Premiere Elements now that I have a computer that will at least let me start it and can get to the point where I know it needs to be registered under a second serial number I once had, but can no longer locate.
All three of you are telling me no. It makes me feel bad that there seems to be no way for me to recover from an error I made that I think was a reasonable error to make. However, all three of you told me no without condescending and in a much nicer tone than chat person #2 and all three of you responded quickly, unlike Adobe chat. So, I do feel good about coming here and thank all three of you for your time.

Where to find Premiere Elements 10 serial number?

I need to move Premiere Elements 10 from a desktop to my new laptop. From what I've read, I'm supposed to download it from Adobe, and insert the serial number at the appropriate point in time. However I don't know where to find the serial number. Where? Thanks!

DressageVid
Looks like John closed your new thread on your Premiere Elements 10 installation issues and did not leave a referral link to this prior thread.
But, I hunted for this prior thread and found it. Perhaps John can reopen your new thread that he closed long enough for him to insert a referral link to the one we are in now?
But, moving forward....
Does the situation still exist at this time where your serial number as displayed at Adobe for your purchased Premiere Elements 10 is being
cited as Invalid during your installation of it?
Have you tried the installation with antivirus and firewall(s) disabled? If so, then Adobe is the only one who can help you with this
serial number and activation issue. See if you can get it to do that even though the current version 12 is not involved. Our best
chances are under the Adobe Chat category of "Orders" or the Adobe Chat category "Serial number issues or Activating My Product".
The challenge is to find an active Adobe Chat link.
Contact Customer Care
Contact Customer Care
Please let us know the outcome.
Thanks.
ATR

Install premiere elements with serial number

I purchased photoshop elements 13 and premiere elements bundle. Was able to download photoshop elements but cannot find anywhere to download premiere elements. I have the serial number for the purchase. Anyone know where to find the place to download the program, not the trial?

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Why wont adobe premiere elements accept serial number ?

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hs0816
What version of Premiere Elements are you using and on what computer operating system is it running?
Are you working with the antivirus and firewall(s) disabled.
This is not Adobe. Rather user to user. If problem persists, then Adobe is the only one who can help you.
Please try to contact Adobe via its Adobe Chat. Please click on the following link and then the Chat Panel.
Contact Customer Care
I have set the link to open to the page for
Premiere Elements
Adobe ID and Signing In
Adobe ID, Sign In, and Account Help
and the display of the Chat Panel that you click on.
I am never sure if the web page set will hold. If it does not, you will have to navigate to the Chat Panel using the above topic titles as guides.
Adobe Chat has been on and off and on again for a long time now as it undergoes updating. At this very moment, the Chat Panel is available
through the link cited. I checked. If you find it otherwise (Ask the Community the only choice), wait and try again to see if the Chat Panel choice
has reappeared..
Please let us know the outcome.
Thank you.
ATR

Adobe Photoshop Elements 12 and Premiere Elements 12 Serial Number Issue

I downloaded Adobe Photoshop Elements 12 and Premiere Elements 12 (after checking the system requirements) but the serial numbers Adobe gave me are for that software but for version 13 which will not work on the iMac OS I have (Needs 10.8 and above). I need to get the correct serial numbers but Adobe chat says it isn't possible and have to use 13. Am I stuck with Version 13?

I would look for some means of contacting someone relative to the Education Exchange. I have no familiarity with it myself so I can't direct you anywhere, but maybe they have their own contact links or forum for discussion.
Do you have some problem with using version 13 or is it just that you acquired the files thru interface you show? If you have serial numners for 13 and your machine can handle it, go for getting it...
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
PE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements
The serial numbers will (should) convert the trials to full use.

Premiere Elements 12 serial number not be verified

If I want to install adobe Premiere Elemnets 12 comes ofter the entry of the serial number, the massage: The serial number could not be verified. Contact the support. Why? How i can install it?

I have the same problem. And the Adobe contact by phone (Portugal) or [email protected] does nor work. VERY BAD SERVICE TO CLIENT!

Adobe photoshop /premiere elements 12 serial number retrieval

What can I do when redemption code entered to retrieve serial number comes back as invalid?

contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

I need help in downloading and installing a previously purchased version of Photoshop Elements 12: Serial number removed by moderator

I need help in downloading and installing a previously purchased version of Photoshop Elements 12: <Serial number removed by moderator>

Hi There,
Kindly try: Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
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I have a Photoshop Elements 10 serial number, but it won't let me download Photoshop Elements 10 anymore because there's a new version of Photoshop Elements. Could I still use the serial number?

Download the trial version of Photoshop Elements 10 from
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Ensure that you follow the Very Important Instructions on that page first otherwise the links will not work.
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I have a 19 digit Adobe Photoshop Elements 12 Serial number. It should be 24. Any help with this?

I have a 19 digit Adobe Photoshop Elements 12 Serial number. It should be 24. Any help with this?

Where are you looking for the serial number?
If you have the disks, the number commencing 1057 is usually inside the packaging. It’s necessary to pull out the white inner box.
If you purchased this some while ago and the product, the serial number should be in your Adobe account. Click on the red Adobe logo (top left on this web page) sign-in with your Adobe ID (email & password) and choose Manage Account. You should be able to browse your purchase history and registered products.

What to do when i have lost the email with the serial number on??

as it says above, i downloaded and biught CS5 from adobe last year, and have lost the email with the serial number on and i need to reload it onto a new machine. all emails from adobe were lost during a breakdown of my laptop.
could someone shed some light as to how i get this serial number back? i do not want to have to buy photoshop again! it costs enough as it is!

You will find your serial number in your account only if you have registered your copy with Adobe. If you haven't done that, the only way is to call customer support and see if they can help. (http://www.adobe.com/support/contact/)

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If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD

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Look at the receipt from the Apple store (or wherever you bought it).
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I lost my Premiere Elements 7 serial number!

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