I lost my previous computer. With the license of Phototshop. How to install again Photoshop on my ne
I lost my previous computer. With the license of Phototshop. How to install again Photoshop on my new computer?
Have you already made two activations before you lost your laptop? You need to contact support directly for activation/deactivation and other installation issues. It is usually possible to get it fixed right away by starting an on-line chat whenever an agent is free.
To get help now click here for product support
Similar Messages
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I need help with moving my music library.
I recently upgraded the OS on my computer from Vista to Windows7.
During the process it copied my iTunes library to a folder on this same computer (marked it Windows.old)
Once the OS was done, I installed a new copy of iTunes on the Windows7 but it now has a blank library (folder)
How do I move my music from its current folder location (on this same computer) into the new iTunes library folder ???
There don't seem to be specific instructions on how to do this.Skydiver119 wrote:
My situation may be different from yours since all mu music is ripped from cd's not bought from iTunes, but I would think the premise is the same.
Doesn't matter what is in your library.
When I moved computers I literally dragged and dropped the music where I wanted it to be. THen when I opened iTunes I imported the files back into iTUnes
This creates a new library with all the same items but you lose a lot of info: Ratings, comments, date added, custom EQ, playlists, etc.
If you simply copy the entire /Music/iTunes/ folder, it is the exact same library, not a new library. No info is lost. -
I have downloaded AI Trial but on launching I am getting a Configuration Error which reads '
A problem has occured with the licensing of this product. Restart your computer and re-launch the product.
If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 213:5.
I have tried the restart suggestion, but the problem persists.
Can anyone assist.
TImTim,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
Exactly as it says above. The computer was given to me as a gift, and the person who gave it to me had already bought photoshop and put it on for me. Photoshop was working perfectly before AVG did the computer scan, and now every time i try to use it a window comes up instead that says "A problem has occurred with the licensing of this product. Restart your computer and re-launch the product. If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen. Error: 213:11"
Apparently it "cleaned" away needed files.
Most likely you will have to reinstall Photoshop to get all the files back. -
My previous computer with XP crashed. The new computer is Running Windows 7. The two old drives, previously C: (now E:) and G: (now D:) are installed in the new computer. Firefox was installed in the old C: drive (now E:). How do I get the bookmarks from the old C: drive (now E:) to work the the new installation of Firefox on the new computer C: drive?
See this support article: <br />http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile
Your old Profile is located here in Vista & Win7: <br />
''drive'':\Users\''Windows login user name''\AppData\Roaming\Mozilla\Firefox\Profiles\''profile_name'' -
When I try to update my iPod touch, a message saying there isn't enough space on my computer appears and all media on my iPod will be lost, should I proceed with the update?
My iTunes Library is on my computer, I have done a backup manually, and all of my music is on an external hard drive (as well as my iTunes library).Thanks a lot Recycle bin is empty, I will move some files from the C drive to an external hard drive, then do the update, and then move the files back. Any files you recommend not moving to the external hard drive at all?
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I am having a problem opening pdf files. I get an error message saying
a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19Hi AdobeFiles,
I'm sorry to hear that you're unable to open PDF files. Please see this Help document: Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI for solutions.
Let us know how it goes!
Best,
Sara -
A lost my remote control for apple tv. I want to use my phone as a remote but the applications can' pair with the Apple TV device , how can I pair them without remote?
Setup for remote app: http://support.apple.com/kb/ht1947
Specifically:
Set up Apple TV (2nd and 3rd generation)
On Apple TV, select Settings from the main menu.
Select General > Remotes > Remote App. If Home Sharing isn't set up on your Apple TV, you should turn it on.
Apple TV (2nd and 3rd generation) uses Home Sharing to stream content from your iTunes library on your computer to your HDTV. If you connect your Apple TV to your iTunes library using Home Sharing, you can use Remote to browse and play content from any iTunes library in the Computers section of your Apple TV. You can also use Remote to select between available speakers to enhance your audio and video experience. -
Can I install Adobe Creative Cloud in more than one computer with the individual plan?
I don´t have clear about the diference between individual plan an teams. My questions are:
Can I install Adobe Creative Cloud in more than one computer with the individual plan?
The team plan means that I have to pay for US$70 for each computer that i want to install the creative cloud even if I am the only user?Hi heymarusia,
Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
Regards, -
A problem has occured with the licensing of this product?
I installed a new hard disk in my MacBook Pro. I had made a backup and after restoring from that everything works except Adobe products. I get the message:
"A problem has occured with the licensing of this product. Restart your computer and re-launch the product. If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 213:5"
I have run uninstall, then reinstalled and reregistered (Photoshop, Illustrator and inDesign). Still the same result.
Any ideas about what I can do?
markdevisserYou cannot restore Adobe apps from a backup. Run the Creative Suite Cleaner Tool, reinstall them properly. If it still doesn't work, you seriously should consider reinstalling your machine from scratch without resorting to the backup data. Doing this may have introduced other issues like retaining a flakey configuration that prevents services from being run or invalid user permissions. Tracking this down would be more complicated than just starting over with a clean slate...
Mylenium -
I want to authorize my new computer to work with my IPOD Nano. My Nano was authorized on a previous computer that no longer works. How do I authorize on my new computer?
Open itunes
Click the word Store at the top of the computer screen.
Click Authorize -
My iphone 3gs is lost, can i find with the help of itunes?
my iphone 3gs is lost
can i find with the help of itunes?With iTunes, no.
If you had "Find My iPhone" enabled in Settings > iCloud then you may be able to locate it. If not, you cannot locate it.
If it was enabled then you can try locating it via http://icloud.com on a computer or the App "Find My iPhone" on another iDevice. Note: this will only work if your device is connected to a network and the device hasn't already been restored as new and/or "Find My iPhone" has not been disabled on it. Note: Disabling "Find My iPhone" is much more difficult in iOS 7.
If you think that your device was stolen rather than lost then you should report it to the police. In either case you should contact your carrier, change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.
See also here for additional information: http://support.apple.com/kb/HT5668 -
Im looking at purchasing illustrator CC for my MAC but can I also use the same license on my PC laptop? as you get 2 seats with the license?
Thanks for your help in advanceCloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each -
How does iCloud manage app data( like whatsapp) ? Does it overwrite the data everytime I backup to I cloud with the data on the phone when i backup or it merges the data from previous backups with the new data?
You need to subscribe to iTunes Match to store your music on iCloud:
http://www.apple.com/itunes/itunes-match/
To transfer iTunes Store purchases made on your phone to your computer, connect your phone then choose "Transfer purchases..." from the File menu in iTunes.
Photostream transfers photos taken on your iOS devices to other devices and your computer. For troubleshooting Photostream see: http://support.apple.com/kb/TS3989 -
I had been streaming tv with my MacBookPro 10.7.5 for several years using a cord from the mini port to the HDMI plug on the TV. Suddenly it stopped working. My computer otherwise works fine but there is my computer screen image is no longer being transmitted to the tv. The tv is black. I have it on the correct input.
I tried restarting the computer with the cord attached. Thanks in advance.Test the cord on another external display or test with another cord.
Ciao.
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