I lost my quicktime pro registration code

I already bought a quicktime 7 pro registration code twice.
My hard drive just crashed and I lost everything, including my registration code for quicktime 7 pro.
In the online store where you buy that code, you can login with your name and password, and you can see a history of your purchases, but only of the last 18 months.My purchase is a couple months older so I can't see it in my history.

Sorry, but Apple can no longer provide codes purchased more than 18 months ago. If you don't have a backup of either the email containing the code or the QuickTime preference files, then you'll have to purchase a key yet again, or find a third-party product that can do what you need.
Regards.

Similar Messages

  • HT2376 How can I get Quicktime Pro Registration Code if Purchaed over 18 Months Ago?

    Quicktime Pro Registration Code Lost.  Purchased Quicktime via the web over 18 months so I cannot retrieve it on the View Order History section.
    I really don't want to have to by it again!
    Please help!
    Thanks, Bob

    if you have lostthe reg key, the only way to have QTP is to purchase it again.

  • Quicktime Pro registration code

    Awhile back I purchased the quicktime pro registration code, installed it and it worked fine. With the latest release of Quicktime I found I could no longer play my earlier .mov files so I uninstalled the that version of QT but took care to copy down and double check my quicktime pro registration code before I did (the warning screen was a big help there).
    I installed Quicktime 6.5.2 and now I can't put the registration code in for QT Pro. I get the message that my registration code and registered to aren't right. I have tried it with and without caps and the dashes. I have tried only my first name or last and reversed the order. I even tryed my itunes ID as the registered to but nothing works.
    Is it possible that I am using a version of QT that predates my registration code? I have had QT pro for at least 6 months.
    If they fixed the problems with the latest release of QT I would try that but I won't bother until it works correctly. Contacting Apple is tricky. They don't seem to want to interface with customers in any way shape or form. Its all FAQ and discussion groups.
    Anyone have to reinput registration codes on QT that could offer me some insight?
    Dell Dimension 8250   Windows XP  

    Pro keys have always worked in any release of the version for which you purchased it. Also, you should have backward compatibility with any earlier formats. I have been using QT since version 2.5 and later versions have always played formats introduced in earlier versions.
    In short, there is something about your system (a corrupt file or something) that is interferring with QT. You may need to completely purge yoiur system of all parts of earlier installations of QT and staart over. Being primarily a Mac person I can't tell you how to do that. But you seem to need to do that, as these issues of non-compatibility with earlier formats or Keys are just not correct. If that were a general problem for the Windows version I am sure a large number of people would have posted the problem here in the Windows forum.

  • I bought quicktime pro registration code cannot seem to be able to register code

    I bought quicktime pro registration code but cannot seem to be able to register it

    http://support.apple.com/kb/DL923?viewlocale=en_US&locale=en_US
    Download QuickTime Player 7 and apply the name and number in the registration.

  • IVE LOST MY QUICKTIME PRO REGISTRATION KEY

    IVE LOST MY QUICKTIME PRO REGISTRATION KEY  now what i can do

    No need to post twice in the same minute. Also, this is an iPad forum, to which QuickTime Pro is unrelated. Regardless, here is some information:
    http://support.apple.com/kb/ht2376

  • How can i hide quicktime pro registration code to students

    how can i hide quicktime pro registration code to students

    if you have lostthe reg key, the only way to have QTP is to purchase it again.

  • Lost quicktime pro registration code

    yes, i lost the code to my quicktime pro. gosh darn it. crap. but i mean i still have my credit card info, and obviously my apple ID that i used to purchase it.
    isn't there some way i can retrieve my code from apple?
    Taranofsky

    Yep.
    Log in at the Apple Store using the same ID used in your original purchase and click the "Downloadable software purchases" link to get more info.

  • Recovering Quicktime Pro registration code

    My computer crashed a couple months ago, and the replacement does not come with QT Pro, which I had bought years ago. I have lost my registration code, is there a way to recover it using my apple id? It seems to me that I shouldn't have to pay for it again if my computer crashed. Thanks!

    Yes, absolutely it does. There is no QuickTime X Pro, at least not yet and Apple's not made any mention of one. QuickTime 7 Player can be installed for use with a Pro key to preserve those Pro features. If you're upgrading from Leopard and have QT 7 Pro already, the Player will be automatically moved to the Applications/Utilities folder and your Pro key carried across, or it can be installed separately. See:
    http://support.apple.com/kb/HT3678
    Regards.

  • How do I get hold of my quicktime Pro registration code if now i'm away

    I'm abroad and away from home. have bought a new mac and want to get qt pro which i paid for already for my old one. however, i don't know how to get hold of my registration code which was sent to me but is in my emails on my old computer. how do get in touch with quicktime themselves?

    Try the instructions in this article.
    (29535)

  • Why won't system preferences let me enter Quicktime pro registration code?

    Hi
    Please help!!!
    I recently purchased the new iMac and purchased the Quicktime Pro so that I can convert some files.  I have followed all the instructions on how to enter the registration key via system preferences but I do not have a Quicktime icon there.  Quicktime itself has no function on how to enter the registration key either.
    please help
    Thanks
    Michelle

    Make sure you're entering in _both_ the user name and key code _exactly_ as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error. An organization name should not be entered unless there was one on the original registration email.
    Also make sure you have a key for the correct platform (Windows or Mac). QuickTime keys are not cross-platform.
    Hope this helps.

  • How do I hide Quicktime Pro registration code?

    I have several Windows terminals in my workplace waiting room which I provide for customers to access multimedia content. I want to have Quicktime Pro on these machines, but after I enter in my Quicktime Pro serial number, there is nothing stopping somebody from clicking Edit > Preferences > Register, and then doing a Copy & Paste of my registration code and emailing to themselves!
    Is there anyway to hide my registration code?  Why do Apple even bother making users pay for this software, when they make it so easy to compromise?

    if you have lostthe reg key, the only way to have QTP is to purchase it again.

  • Quicktime Pro Registration Code Problems

    Hello,
    I'm new here and also couldn't find the "Post New Topic" button. Thank goodness somebody started a thread about it and had a link.
    Anyhoo,
    I just downloaded Quicktime Pro 7 for Windows and received the registration code, followed the directions, copied and pasted the registration code and it seems to be invalid.
    What's my next step?
    Thank you,
    Awakening
      Windows XP  

    Hi,
    Thanks for the reply. Actually, I just figured it out. It was something ridiculously simple which is what I thought and that was what was driving me nuts.
    When I tried to register the product, I used my internet handle like I always do and since I have my real name hooked up to an Apple account through ITunes, it wasn't the registration code they didn't recognize, it was my name. It just popped into my head to try that.
    Good thing too, because Quicktime Tech support has bankers hours and are not available on the weekends.
    Thanks for the reply.
    Awakening

  • HT3678 How do I retrieve my Quicktime Pro registration code?

    I purchased Quicktime Pro a few years back, before Quicktime X replaced it on my computer. After tinkering with it I realized at that time that I didn't really needed it - until today. Now, I'm looking on my computer, now updated to 10.7, and it seems that it doesn't exist. I tried to re-install Quicktime 7 and enter the code to make it Pro, but 2 things happened:
    It says I can't install 7 with X installed. So, simple enough - I think uninstalling X will allow me to install 7, right?
    I can't find the code. Does anyone know where I'd go online to find my purchase history? There was no App store back then, and I do have the same Apple ID as before. I just don't know where to go, and if that's not possible, who do I contact?
    Any help would be greatly appreciated. Thanks.

    Heh, besides the phone and calling, I don't the info is there anymore.
    I just checked, the purchase history only goes back 18 months.
    Back in the old days, heh, they did the QT Pro unlock key via email, would of been from "order_acknowledgment", any chance you have old email squirreled away somewhere?
    I think I ended up buying it twice, like you, couldn't find the original email/key and bought it again in 2009, but kept that email around. It late at night, was in a rush and wasn't sure it could be recovered.
    Odd about the X and 7 giving that message, I've had both installed on the machine since X came out.
    Good luck but I doubt if the info is "on line" anymore, you'll have to give them a ring.

  • How do I Retrieve my QuickTime Pro Registration Code?

    How do I retrieve my quicktme pro regristration code?

    How do I retrieve my quicktme pro regristration code?
    It would appear that Apple is no longer providing support for or acces to purchased software registration information or downloads.

  • QuickTime Pro Registration Code on dead Powerbook

    I bought QT Pro for my Powerbook awhile back. The HD died last month and I had to buy a new MBP. It didn't occur to me to write down the Registration Code prior the crash. Do I have any way to retrieve it from Apple? Thanks.

    Click here and follow the instructions.
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