I lost my receipt for my iPod 5 and I cracked the screen, I checked online and it says my warranty is still good but do I need the receipt?
So I checked to see if the warranty is still good online and it is, but if I go to get it fixed will I still need a receipt?
No receipt is required since accidental damage is not covered by the warranty.
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
For warranty coverage you only need a receipt if this says you need one:
Apple - Support - Check Your Service and Support Coverage
Similar Messages
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I'm lost with my new "used" iPod touch 4th gen. Just downloaded iOS 6; seems to be trying to access a WIFI signal but I have it hard wired into my MAC and I do not have WIFI. Need iPod for dummies - very basic and simple help.
On the computer you should be able to go to the network properites. Go to the TCP part and unchec the line that says obtaind DNS automatically and check the one that says use the following. Add the 8.8.8.8 and Google other 8.8.4.4.
For more info see:
https://developers.google.com/speed/public-dns/ -
What do i do if i have lost my passcode for my ipod touvh?
what do i do if i have lost my passcode for my ipod touch?
Connect the iPod to its syncing computer and restore via iTunes. If iTune asks for the passcode and y can't enter the passcode, place the iPod in recovery mode and then restore the iPod. Fo recovery mode see:
iPhone and iPod touch: Unable to update or restore -
i just updated the facebook app for my ipod touch and now it wont open and i tried restarting the ipod and also re downloading the app several times and nothing.. any help? thanks!
jflight007 wrote:
but some of my music was no purchased from itunes so that will all be lost though right?
ALL of your music should be on your computer in itunes. Is it not?
How did it get on your ipod in the first place if not from your comptuer?
Everything on your ipod should be on your computer and you should be syncing regularly. -
my ipod got disabled and it says to connect it to itunes but the computer i use got reset so it lost all the memory of itunes and i re downloaded it and it says it cant connect my ipod to itunes because i need to put the pass code in on the ipod but it wont let me because its disable some one help me out.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases I lost?
Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For more information, see:
http://support.apple.com/kb/ht2519
This if course will not apply to songs you did not buy through the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Hi my name is Timothy and I have had my iPod Touch 4th Generation 32 GB for about 8 months and when I got it, it was fast but now i updated it to 6.1.6 and it goes really slow i have only used 6.8 GB of space on it and there is 21.7 GB left on it.
Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
The try
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
I want to use my new netbook for my ipod charger and storage
How do I use my new netbook for my ipod charger and storage?
I gave full info for how to do this setup in this thread with screen shots..
https://discussions.apple.com/thread/4817218?tstart=30
Any of it you don't follow just ask.
The TC is really a complex thing to use, when you don't do it as Apple designed it.. and in fact on your iMac an external drive will be cheaper, faster and more reliable than a TC. But I guess you already have it so may as well use it. -
I have created another iTunes library (so I have 1 for an ipod touch and a separate 1 for an iPad), but the apps from the iPad appear in both libraries. How can I stop this so the 2 libraries are completely separate? Thanks
You don't need two separate libraries to manage two devices.
I suspect the reason that the apps are appearing in both libraries is that you have enabled automatic downloads in iTunes and automatic syncing of apps so that all your purchases end up in both libraries, defeating your original aim.
Why not use a single library and make playlists for the media content you want on each device? Disable Settings > Store > Automatic Downloads > Apps on each device, then connect each device in turn and turn off Automatically Sync Apps on the Apps page.
You can now manage your devices independently, while only having to manage the content of one iTunes library, instead of two.
tt2 -
I have purchased apps for my ipod touch and they are not loading properly. They appear on the screen, but when you touch them, they do not open and bounce back to the main screen. Any ideas on how to fix?
Try the basics from the manual:
restart.
reset.
restore.
iPod touch User Guide (For iOS 4.3 Software) -
A update(6.1.5) was available for my ipod 4 and an error occurred. Itunes is telling me to restore my ipod, but i know that if i restore my ipod everything will be erased. But will i have the opinion to get everything back after i restore my ipod? I dont have any music, but i have about 14000 photos. And none of my photos are saved to my laptop. Help Please!
Photos
- If they are in an iPod backup then restore from that backup. See the restore topic of:
iOS: How to back up
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official -
I have downloaded an update for my ipod 4th, and after that all my songs, pictures and apps have been erased, Is there some way to recover all my information without have done a security copy?
I supsect you did the update on other than your syncing computer. If yu did the app, music and synced photo will not be on the iPod after the update since those items are not in the backup that iTunes makes. See:
iOS 5: Updating your device to iOS 5
The above applies to all updates performedvia USB on a computer. To get stuff back, restore from backup on the syncing computer.
The above in my educated guess since you provided litle information about how you did the update.
You can redownload many iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my grand daughter for got her pass word for her ipod touch and it locked up, could someone please tell me how to unlock it?
Forgot Passcode or Unable to Restore
(Note that I am a representative of the organization for the above link, which is not endorsed by Apple) -
Cannot upgrade my iPod Touch 3rd gen from 4.2.1 to 4.3.2. I click the button "check for updates" on iTunes and it says "This version of the iPod software (4.2.1) is the current version."
1.Go to http://www.felixbruns.de/iPod/firmware/
2.Download the iPod Touch 3G 4.3.2 Firmware to your desktop.
3.Go to your iPod summary, then hold shift.
4.Keep holding shift and click Restore.
5.Go to desktop on the window that comes up and click the software.
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