I lost my recovery key

i lost my recovery key, but i still know my password for my apple id.  I sold all my previous devices and have no access to them.  I registered my iphone 5 with the same apple id and its all good.  i wanted to manage my devices, but i am unable to because its asking for the recovery key, which i dont have.  Can somebody help me out on how i can do this.  Really need your help.  Anyone.

Is this for two-step verification? If so:
If you cannot access any of your trusted devices, you can still access your account at My Apple ID using your password and Recovery Key. You should verify a new trusted device as soon as possible. See this article for more information.

Similar Messages

  • I lost my recovery key changed phone numbers and dont remember password why canty i go to security questions

         I lost my recovery key to my applied I changed my phone number and forgot change number to account.  I do not remember password, I was needing to know I cant change phone number somehow or be ask security question to reset password.
                                                                                                          I would so greatly appreciate help

    Apple ID support may be able to help: Apple ID: Contacting Apple for help with Apple ID account security

  • Lost apple recovery key fire vault on

    forgot new password

    If you have lost your recovery key then unfortunately there is nothing to do, it can be regenerated but that will cause all data in sync to be deleted. You could try syncing your phone, then disconnecting it from sync, create a new sync account and connect your phone to send the data to that account, but there is a potential for the data to be lost there as well. sorry.

  • I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?

    I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?

    Hello aweirandyski.1975,
    Thanks for using Apple Support Communities.
    From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device.  You will need to enter the password for the Apple ID the device is prompting you for.
    iCloud: Activation Lock
    http://support.apple.com/kb/PH13695
    Take care,
    Alex H.

  • My laptop crashed and i lost my recovery key. All my bookmarks are still showing up on my android samsung galaxy 4. How can I recover my recovery key?

    My laptop crashed and i lost my recovery key. All my bookmarks are still showing up on my android samsung galaxy 4. How can I recover my original recovery key? I tried deleting my account and creating a new one as suggested but now I get a sync error saying the recovery keys don't match. Also is there a way to export my bookmarks from my mobile device?

    If you have lost your recovery key then unfortunately there is nothing to do, it can be regenerated but that will cause all data in sync to be deleted. You could try syncing your phone, then disconnecting it from sync, create a new sync account and connect your phone to send the data to that account, but there is a potential for the data to be lost there as well. sorry.

  • Had to crash my computer. Lost my recovery key. Have my iphone paired with previous install. is there any way to get the data back?

    In order to upgrade my computer from Windows xp to Windows 7, I lost access to firefox without thinking to generate a recovery key. Is there any way to get my data back?

    If the only thing you have paired to the account is an iPhone the answer is that unfortunately no. The iPhone client (Firefox Home) is just a "consumer" of the Sync data and can't do much.
    My best advice is to keep the iPhone synced to have access to bookmarks and manually transfer them to your new profile.
    Sorry to be the carrier of the bad news.

  • Whats should i do if i forgot my login password and lost recovery key for filevault?

    I have mountain lion and i forgot my login password, it has filevault, and i lost my recovery key to decrypt the hard drive
    I called applecare and they asked me about my serial number but they said it doesnt appear in the apple care
    but!!! i bought my mac at august endings.
    Please!! i need a soon answer
    i dont care my files, i dont have important files at all, i just want to login and be able to use it!!!!

    Tayel wrote:
    I called applecare and they asked me about my serial number but they said it doesnt appear in the apple care
    but!!! i bought my mac at august endings.
    Warranty Info 
    Check Your Service and Support Coverage

  • Locked out of Apple ID AND lost Recovery Key for two-step verification

    Hey guys,
    Firstly, as the title implies, this is a double-whammy of a problem, and obviously, it is very much my fault. The reason I'm bothering to post this, however, is to find out if anyone else has had this issue and where they are at with it.
    The story:
    I set up two-step verification on my Apple ID about a year ago as I thought it was a good idea. I wrote the Recovery Key down as it told you to, and put it in a folder full of other important documents. In a epic mental lapse, however, I now remember later throwing out that folder, forgetting about my Recovery Key. Ya, that is my fault, I'm and idiot. Anyways...
    Fast forward to a few days ago, and I all of a sudden received messages on all my devices saying that my Apple ID had been disabled for security reasons, and that I had to reset the account in order to regain access to it. Scary, but no problem, right? Well, after entering my Apple ID into iForgot.com, the first thing it asked me for was my Recovery Key. This is around the time I was banging my head against the wall in realization that I had thrown it away, but I was relieved to see the "Lost your Recovery Key?" option at the bottom of the screen. I was even more relieved to discover that I had what I needed to reset it: my current password and a trusted Apple device. The catch was that to reset it, I needed to log into my Apple ID to initiate it, which of course I couldn't do because it had been disabled, and the only way for me to disable it is, again, to enter in my Recovery Key. This effectively put me in and endless loop, without any apparent way of gaining accesses to my account. I did contact Apple about it, and I was ultimately told that the lock on my account was so tight, that not even Apple could gain access to it.
    I understand that this level of security is probably the whole reason for the two-step verification in the first place, and I again concede that it was extremely foolish of me for forgetting about and discarding my Recovery Key, but a few things still don't make sense...
    1. Why would they put a "Lost your Recovery Key?" link on the password recovery page when a password is needed to reset the Recovery Key itself?
    2. As far as I can remember, Apple, in their briefing of how two-step verification works, did not bring up this scenario, which is probably relatively common. They DO mention that they can't help when you don't have access to two of the three necessary things for recovery, but they never brought up the apparent exception of if the account is disabled, in which case having two of the three things needed is not enough. I don't understand how they couldn't have mentioned this scenario.
    3. Given the above thought, how could Apple not have some sort of special contingency for this type of situation? I profess my ignorance of how these types of systems are set up, but I would feel that there should be a special method for recovery in place if the account has been locked, and the owner is able to verify that they have the password and trusted devices.
    I didn't mean to make it sound like a rant. I ADORE Apple, but this system seems like it's less than perfect.
    Has anyone else ran into this issue? If so, is your situation similar to mine?
    Thanks for any response!

    Hey everyone.
    It's been awhile, but I wanted to share with anyone who is interested some general knowledge about this issue that I have learned while communicating with Apple support. Unsurprisingly, the issue is still unresolved, and I am under the impression that it will remain that way, but I'm still trying to get in touch with one of the senior representatives I spoke with a while ago who seemed to think that there might be a solution, so I suppose there is still a chance that things could turn out for the better.
    Here's the rundown:
    Anytime you are unable to sign in to or access your account because of "security reasons", your account is under what is called a "DS Lockout".
    A DS Lockout on an Apple ID can be triggered for a few reasons, such as when too many failed logins to the Apple ID (using an incorrect password) are attempted, or when a purchase is made that Apple believes to be fraudulent.
    Under normal circumstances, a DS Lockout only lasts for 8 hours, after which the lock is lifted and access to the account by inputting the correct password is re-enabled.
    This is where the catch for anybody who set up two-step verification is.
    According to one of Apple's security representatives, IF you have two-step verification enabled upon being inflicted with a DS Lockout, the 8-hour lockout period is extended indefinitely as an additional security measure (a feature, I suppose). Therefore, the only way to regain access to the account is by resetting the password, as waiting for the lockout to expire is no longer an option. And of course, resetting your password, as stated by Apple, is one of the situations in which you need your Recovery Key. EVEN IF YOU KNOW WHAT THE ACCOUNT'S CURRENT PASSWORD IS, the lockout prevents you from being able to input it as a means of authentication. You MUST reset your password in order to regain access, and you MUST input your recovery key in order to reset your password.
    So, that seems to be the gist of it. It does make sense, but here's my problem:
    Upon setting up two-step verification, Apple does warn you of many things, but they do not make any mention of this specific scenario. Indeed, it is very much my fault for loosing my verification key, but the thing is, I’m human, I make mistakes, and I know that I will continue to do so. One of the reasons I chose to take the risk of setting up two-step verification is because Apple explicitly stated that as long as I had access to two of the three required "keys" -- my Recovery Key, my password, and at least one of my trusted Apple devices -- I would always be able to gain access to my account. In other words, as long as I didn’t screw up so bad as to loose access to two of my keys, I’d be okay. Obviously, there is a huge exception to this case that, again, is not mentioned anywhere, hence all the confusion. Had I know that it was possible that it could come down to me needing a single, specific key to regain access to my account, I probably would have opted out of two-step verification, recognizing that as a busy college student who's constantly reorganizing and dealing with tons of forms, worksheets, and other various documents, it's not as easy to hold on to a slip of paper as it might be for others. I'm hoping that at some point, Apple adds a big, red warning to the setup process which reads something like:
    "In the event that your Apple ID is locked due to a detected security risk, your Recovery key will be necessary to regaining access to your account; knowing your password and/or having access to any of your trusted devices will no longer be enough."
    I really do appreciate how seriously Apple takes its security, but I think that there is still room for improvement. This should start with more clearly and fully stating the conditions of its security measures, as well as having its customer support be more educated on these conditions (they themselves stated that they had never been trained on issues revolving around two-step verification). Protecting someone's private information is important, but so too is making every possible effort to ensure that customers can't easily loose access to all the content and services that they have spent much time and money building up and using.
    As stated above, I'm still trying to get a hold of the Apple representative who initially assisted me, so if I have any additional updates, I'll be sure to reply to this thread. I hope that anyone who is going through the same issue, or is simply curious, finds this information to be useful.

  • HT204152 Apple ID Disabled & Lost Recovery Key (Two-Step Verification)

    If you use Two-Step Verification:
    If your Apple ID is disabled "for security reasons" AND you lost your Recovery Key ALL HOPE IS NOT LOST!  Speaking from a recent, nearly devastating experience, I hopefully will provide some relief to others in the same boat...
    After speaking to several customer service representatives who basically told me that without the recovery key, there was no way to access my account and everything would be lost forever, I finally spoke with a senior customer service representative that actually understood my issue (most thought I just forgot my password).
    As it turns out, my account was locked due to too many incorrect PW attempts (not exactly sure how that happened).  I was prompted to go to appleid.apple.com and when trying to log in, prompted to enter my Recovery Key.  I couldn't get further than that.  What I didn't realize and the other reps didn't tell me was after 8 hours, the account is unlocked.  I was then able to log in at applied.apple.com and verify my account using a trusted device.  I was then able to create a new recovery key (and print it out and put copies everywhere so this wouldn't happen again!).
    Lessons Learned:  1. Don't lose the Recovery Key again!  2. When talking to Apple Customer Service, ask to speak with a senior customer service representative.  3.  Wait 8 hours without trying to log in and your Apple ID is unlocked again.

    we all have had unsatisfactory results with entry level CS techs. Your advice to be assertive about speaking with a Senior Tech is sound and where I have ALWAYS found satsifaction. Methinks the proprietary Customer Service Knowledge Base may be running the same software as our forums - Terrible searching is a rule here. - the other two suggestions are very good as well - ÇÇÇ

  • Lost Recovery key & sold my iPhone

    Hi,
    I have lost my recovery key & have sold my iPhone,but I still have access to my Apple ID, I want to know how can i regain access to my account, as I don't want to recreate an other Apple ID. kindly plz help

    Go to http://appleid.apple.com and Manage Your Account.

  • Lost recovery key and no acces to trusted devices

    i lost my recovery key and I can't get acces to my trusted devices, there's much money on the account but some else is using the account wich I don't know, an I want to change the pw but I cant

    You will need one of your trusted devices to be able to change your password : Apple ID: Can't sign in with two-step verification - Apple Support
    Nobody else should be able to download from a new device or computer unless they have access to two of your password, a trusted device, and your recovery key. You are sure that they are using it e.g. there are a number of phishing emails doing the rounds saying that something has been downloaded on an account and to click on a link in the email if it wasn't you that made it so as to request a refund (i.e. so that they can capture your password and payment details).
    If they are 'proper' purchases then you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Bitt locker loss a recovery Key

    my respected sir
                           i am using window 7 ultimate on my computer i lost my recovery key of Bit locker when i use the password to unlock my driver
    Show this massage (bit lockernot Response) how i can unlock my Drive. In my drive my very impotent data,i don't want to loss my Data i you give my solution i pay you please please .i am in stress help my for God say Thanks again help me help me

    This has been answered many time in forums : http://social.technet.microsoft.com/Forums/windows/en-US/b76930ef-a5d5-4206-bbd1-247056eeb2d0/i-forgot-my-bit-locker-password-and-i-lost-my-bit-locker-recovery-key?forum=w7itprosecurity
    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
    the thread.

  • How does one erase their email from firefox sync or get a regenerated recovery key if they deleted their account info?

    I set up a sync account long time ago and lost my recovery key. I read that if you delete your sync account, it would remove all data. I tried to create a new account but I keep getting the error that my email is already being used. Then I read how to regenerate a new recovery key, but I can't complete the task because my account info has been deleted. How is my account deleted and my email is still showing as an active sync account? Is there a way to recover my email with out having to recreate a new sync with a new email address?

    Okay, I am thouroughly annoyed right now because, as I mentioned earlier, I had deleted my account and it still wanted to say that my email was active. Going against all means of logic, I used my email to reset my password (which recreated my ability to login), logged in, and deleted my account (again) and that seemed to do the trick. Why didn't it just do that in the first place?
    Oh well, at least it is working now.

  • How can I validate my recovery key?

    I've employed FileVault, and want to validate that the recovery key I have actually works. How do I do that?

    If you have lost your recovery key then unfortunately there is nothing to do, it can be regenerated but that will cause all data in sync to be deleted. You could try syncing your phone, then disconnecting it from sync, create a new sync account and connect your phone to send the data to that account, but there is a potential for the data to be lost there as well. sorry.

  • No Trusted Device and Recovery Key

    I've lost the iPad that was my only trusted device and lost my Recovery Key. I understand that means I will need to get a new AppleID, but will I lose all of the apps (and credit in the app store)?

    From Frequently asked questions about two-step verification for Apple ID :
    What do I need to remember when I use two-step verification?
    Two-step verification simplifies and strengthens the security of your account. After you turn it on, there's no way for anyone to access and manage your account at My Apple ID other than by using your password, verification codes sent to your trusted devices, or your Recovery Key. You must be responsible for:
    Remembering your password
    Keeping your trusted devices physically secure
    Keeping your Recovery Key in a safe place
    If you lose access to two of these three items at the same time, you could be locked out of your Apple ID permanently. With two-step verification turned on, only you can reset your password, manage your trusted devices, or create a new Recovery Key. Apple Support can help you with other aspects of your service, but they aren't able to update or recover these three things for you.
    If you forget your password then you won't be able to get it reset, so will lose access to the account's purchases and balance

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