I lost my redemption code to install Lion onto my new computer. Is there a way I could get it again? When I go to the "get the update" page, it says that my serial number already has a code. How do I find this code again?!

It is probably broken. You can try restoring it using Recovery Mode, but if that fails its time for a new phone. After all, it is 4 generations out of date. See: Recovery Mode

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When I am trying to use the 'Up to Date' Program, it says that my Serial Number is invalid.

I give the online form all of my information, but it says that my Serial Number cannot be verified. I don't want to pay $29.99 heehee. And I purchased my MacBook Pro on June 11, 2011...

That was it, Thought it was smarter than that.
Thanks for your help.

I downloaded a trial that has now expired and I can't find a serial number to sign up. How can I find this?

I downloaded a 30 day trial of illustrator for work that has now expired. I cannot find a serial number to change to a paid membership and do not have an email with one. Please advise?

Sign out and Sign in to Creative Cloud app and then launch Illustrator and check.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Still face issue , ??
Let me know whether you are using Windows computer or Mac?

I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

if you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you'll need to contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).
if you can't find your installation disk: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Says that my serial number is not valid. Adobe Pro XI

says that my serial number is not valid. Adobe Pro XI

Hi adobeproxiinstall,
If you have a subscription for Adobe Acrobat XI Pro you won't require a serial number to serialize it . There will an option to 'Sign In' please click on that & sign in using your Adobe ID to serialize the product.
In case if you have a perpetual licence for your Adobe Acrobat XI pro you will require a 24 digit serial key starting form '1118' (1118-XXXX-XXXX-XXXX-XXXX-XXXX ), please crosscheck it.
Also let me know for where did you download the Adobe Acrobat XI pro.
The direct link to download Adobe Acrobat XI pro is : Download Acrobat products | Standard, Pro | DC, XI, X
In case if you experience any issue please let us know, we will be happy to help you.
Regards,
Aadesh

Adobe says that my serial number is correct, but it can't find my product on my computer! HELP!!!???

Adobe says that my serial number is correct, but it can't find my product (standard design CS6) on my computer and then it tells me to pick my product from a list but the only product that is not there is mine!!! What can I do?

good to hear. i'm 2/2 for great experiences using adobe chat.
(0/1 using dell and 0/1 using microsoft - except i think ms was phone.)

When i try to install iTunes onto my new computer, it says ""installation pkg could not be opened. Verify that this pkg exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer pkg."

When I try to install iTunes onto my new computer, it says "This installation package could not be opened. Verify that this package exists and that you can access it or contact the application vendor to verify to verify that this is a valid Windows Installer package." I can save iTunes onto my computer, but when I click run, this is the message that appears. How do I get this thing installed?

Hello annesmith1954,
Thank you for using Apple Support Communities.
You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC.
"Could not open key" message when installing iTunes or Apple components for Windows
Regards,
Jeff D.

TS2565 when updated to 9.1.7 from 9. I need new serial and the old serial number doesn't work. How can i solve this?

when updated to 9.1.7 from 9. I need new serial and the old serial number doesn't work. How can i solve this?

There was no new serial needed to update from Logic 9 to 9.1.7
If your Logic 9 was an upgrade from Logic 8 it may be asking you for your original Logic 8 Full serial first and then your Logic 9 Upgrade serial...
Otherwise, it's best to call Apple directly and get them to help you...

Hi All, I bought InDesign Creative Cloud membership but just been asked to put serial number... any idea where I can find this serial? thanks in advance!

Hi All, I bought InDesign Creative Cloud membership but just been asked to put serial number... any idea where I can find this serial? thanks in advance!

Pawel.burba this error will usually occur if there is a connection error between the computer and our activation servers. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

HT201068 In the Ap Store "Updates" window, it says that "Remote Desktop Client Update" was installed today. I never intentionally installed "Remote Desktop". How did it get there, Where is it on my computer, and How can I remove it? Thank You!

In the Ap Store "Updates" window, it says that "Remote Desktop Client Update" was installed today. I never intentionally installed "Remote Desktop". How did it get there, Where is it on my computer, and How can I remove it? Thank You!

I don't know if you have been there, but a very suspicious icon! (Like this one on a NSA satellite: http://b-i.forbesimg.com/kashmirhill/files/2013/12/Satellite-logo-for-spying.jpg) Yikes!
Are they after the French too?!? I thought we were allies?!? Wait a minute . . . I'm an American citizen with the Constitutional Right (which they vowed to uphold when they took their job!) of privacy!!!
What do you think of all this?
How did you find it in the OS?
Do I just trash it with "Secure Empty"?

I want to transfer my music from one computer to another, however a large majority of my songs are already on the new computer, is there a way to transfer only the ones not there? or to see what songs are only on the one computer

i want to transfer my music from one computer to another, however a large majority of my songs are already on the new computer, is there a way to transfer only the ones not there? or to see what songs are only on the one computer

Welcome to the Apple Community.
Homesharing gives you the option of seeing only the content in the shared library, that is not already in your own library.

I brought a new computer is there any way to put the items that i have on my iphone and ipad on my itunes with out erasing and reformating my divices.

I brought a new computer is there any way to put the items that i have on my iphone and ipad in my itunes. I know the music and apps i paid for but what about the songs and photos. that are not paid for. and having it sync with out it telling me that it has to erase all my things.

See Recover your iTunes library from your iPod or iOS device.
tt2

HT3275 Time Machine Error: The backup disk image "Volumes/Data/My Macbook Pro.sparsebundle" is already in use. (How do I correct this issue?)

Time Machine did not back up:
Time Machine Error; ("The backup disk image "/Volumes/Data/My MacBook Pro.sparsebundle" is already in use.")
How do I correct this issue?
Thanks!

You need to be careful Bob.. people might take this literally.
Bob Timmons wrote:
How do I correct this issue?
Call the exterminator to get rid of the bugs in Lion and Mountain Lion.
https://discussions.apple.com/thread/5222487?tstart=0

HT3275 My time machine is not able to complete a backup, giving me this error message: the backup disk image "/Volumes/Data/Linda's iMac.sparsebundle" is already in use. How do I fix this?

My time machine is not able to complete a backup, giving me this error message: the backup disk image “/Volumes/Data/Linda’s iMac.sparsebundle” is already in use. How do I fix this?

Stock standard issue.. asked 5-10 times per day here.. look at "more like this" on the right.
Simply reboot the TC ie pull out the power. .count to 10.. plug the power back in.
Maybe need to restart the network.. in order modem.. router .. TC.. clients. 2min gap.
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I'm trying to install CS6 onto my new Mac. However, the installer is saying that my serial number has been revoked. HELP

I purchased CS6 in June of 2012 and have been using it without a problem ever since. I just purchased a new Mac however, and want to install my current version of CS6. I downloaded the installer from adobe.com and am to the point of entering my serial number. However, I am now receiving an error message stating that my serial number has been "revoked" and that I my product cannot be downloaded. I have the purchase receipt and can provide documentation of the serial number and order number. Will someone please help?

contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

I lost my redemption code to install Lion onto my new computer. Is there a way I could get it again? When I go to the "get the update" page, it says that my serial number already has a code. How do I find this code again?!

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