I lost the receipt, now i need technical support, i live in Russia.
I live in Russia, i bought my iPad2 in August in the States. I called to Mtime, wich is responsible for apple devices support in Russia. Mtime assistant told me, that i need to get an official permission from Apple on my e-mail, to get guaranted service. Where should i write and how can i get? The problem of my device is when i record video, the sound hisses a lot.
Describe this "hissing" a bit more.
Is the sound clear besides this hissing?
Is the hissing when your moving to record the video or standing still?
Is there any loud sounds near you when the hissing happens?
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If you bought it from an Apple Store you will need to contact the Apple Store to see if they can help you. This forum is a user to user forum and frankly I've never seen a question like yours come up. If you purchased it with a credit card then it should be pretty simple to get a copy of your statement and see if the "they" you are referring to will accept that as proof of purchase.
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I lost the receipt of purchase iPad How do I get the receipt. Bsibil correction
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Hi Expert,
I need help.
I created a custom button to download data to an excel sheet. after clicking the button I am getting message
"An error occurred; please try again. If the error persists, please contact technical support.".
I tried debugging WCEM, but it is not even reaching that point.
Your help will be highly appreciated.
here is the code.
BitContentview.XHTML
<wec:commandButton id="bdtexcel" immediate="true" actionListener="#{cc.vch.DownloadBITData}" type="submit" value="#{i18n['invoices.ui.openitems.printSelected']}"/>
UI-repository.xml
<ViewComponent name="BITContentView" componentHandlerClassName="com.cpr.cprwec.app.comm.module.ebpp.ui.handler.impl.BITDetailViewVCHandler"/>
BITDetailViewVCHnadler.java
package com.cpr.cprwec.app.comm.module.ebpp.ui.handler.impl;
import com.cpr.cprwec.app.comm.module.ebpp.backendobject.interf.EbppBackend;
import java.io.IOException;
import java.text.ParseException;
import java.text.SimpleDateFormat;
import java.util.Date;
import java.util.List;
import javax.faces.context.FacesContext;
import javax.faces.context.FacesContext;
import javax.faces.event.ActionEvent;
import javax.servlet.ServletOutputStream;
import javax.servlet.http.HttpServletResponse;
import com.cpr.cprwec.app.comm.module.ebpp.modulemgmt.impl.EbppModuleAccessImpl;
import com.cpr.cprwec.app.comm.module.ebpp.modulemgmt.interf.EbppModuleAccess;
import com.cpr.cprwec.app.comm.module.ebpp.ui.dto.impl.DisputeDataDTOImpl;
import com.cpr.cprwec.app.comm.module.ebpp.ui.dto.impl.OpenItemDTOImpl;
import com.cpr.cprwec.app.comm.module.ebpp.ui.dto.interf.DisputeDataDTO;
import com.cpr.cprwec.app.comm.module.ebpp.ui.dto.interf.OpenItemDTO;
import com.cpr.cprwec.app.comm.module.ebpp.ui.dto.impl.BITDataDTOImpl;
import com.cpr.cprwec.app.comm.module.ebpp.ui.dto.interf.BITDataDTO;
import com.cpr.cprwec.app.comm.module.ebpp.ui.dto.impl.BITDetailDTOImpl;
import com.cpr.cprwec.app.comm.module.ebpp.ui.dto.interf.BITDetailDTO;
import com.sap.wec.app.common.module.common.attachment.businessobject.interf.Attachment;
import com.sap.wec.tc.core.backend.sp.jco.JCoConnection;
import com.sap.wec.tc.core.businessobject.BusinessObjectException;
import com.sap.wec.tc.core.common.exceptions.ApplicationBaseRuntimeException;
import com.sap.wec.tc.core.common.logging.WCFLocation;
import com.sap.wec.tc.core.common.searching.businessobject.impl.GenericSearch;
import com.sap.wec.tc.core.common.searching.businessobject.interf.GenericSearchReturnResultData;
import com.sap.wec.tc.core.common.util.GenericFactory;
import com.sap.wec.tc.core.common.util.Message;
import com.sap.wec.tc.core.common.util.MessageList;
import com.sap.wec.tc.core.common.util.table.Table;
import com.sap.wec.tc.core.common.util.table.TableRow;
import com.sap.wec.tc.core.modulemgmt.ForeignModuleAccess;
import com.sap.wec.tc.core.modulemgmt.ModuleAccess;
import com.sap.wec.tc.core.modulemgmt.exceptions.ModuleInactiveException;
import com.sap.wec.tc.core.modulemgmt.exceptions.ModuleLifecycleException;
import com.sap.wec.tc.core.runtime.WecFrameworkRuntime;
import com.sap.wec.tc.core.runtime.WecSession;
import com.sap.wec.tc.core.runtime.jsf.WecFrameworkRuntimeJSF;
import com.sap.wec.tc.core.runtime.jsf.composition.PageManagerBean;
import com.sap.wec.tc.core.runtime.navigation.NavigationCondition;
import com.sap.wec.tc.core.ui.composition.menu.MenuManager;
import com.sap.wec.tc.core.ui.composition.menu.MenuMetadataException;
import com.sap.wec.tc.core.ui.vc.BuildTime;
import com.sap.wec.tc.core.ui.vc.NavigationParameterBinding;
import com.sap.wec.tc.core.ui.vc.RequestParameterBinding;
import com.sap.wec.tc.core.ui.vc.impl.ViewComponentHandlerBaseImpl;
import com.cpr.cprwec.app.comm.module.ebpp.businessobject.interf.BIT;
import com.cpr.cprwec.app.comm.module.ebpp.businessobject.impl.BITImpl;
public class BITDetailViewVCHandler extends
ViewComponentHandlerBaseImpl<EbppModuleAccess> {
protected static final WCFLocation LOCATION = WCFLocation
.getInstance(BITDetailViewVCHandler.class.getName());
public BITDataDTO bitDataDTO;
public BITDetailDTO bitDetailDTO;
public List<BITDataDTO> BITDataDTOList;
public List<BITDetailDTO> BITDetailDTOList;
public boolean noBITData;
public boolean noBITDetail;
public boolean renderPanel = true;
public boolean isDownloadBITData;
public boolean isDownloadBITDetail;
public boolean downloadStarted=false;
public boolean BITFound =false;
public boolean isBITFound() {
return BITFound;
public void setDownloadStarted( boolean downloadStarted ){
this.downloadStarted = downloadStarted;
public boolean getDownloadStarted(){
return this.downloadStarted;
public void setBITFound(boolean BITFound) {
this.BITFound = BITFound;
public String getObjectID() {
return objectID;
public void setObjectID(String objectID) {
this.objectID = objectID;
public List<BITDataDTO> getBITDataDTOList() {
return BITDataDTOList;
public List<BITDetailDTO> getBITDetailDTOList() {
return BITDetailDTOList;
public Boolean getNoBITData() {
return noBITData;
public Boolean getNoBITDetail() {
return noBITDetail;
public Boolean getRenderPanel() {
return renderPanel;
private static final int DEFAULT_BUFFER_SIZE = 1024000;
public Attachment attachmentData;
public Attachment getAttachmentData() {
return attachmentData;
@RequestParameterBinding(maxLength = 1024)
protected String objectID;
@BuildTime
public String processBuildTime() throws BusinessObjectException {
BIT BIT = null;
noBITData = noBITDetail = false;
renderPanel = true;
if (isLoggedIn()) {
if ( isDownloadBITData == true ){
this.downloadBITDataExcel();
else {
this.getModuleAccess().getBITBO().clearMessages();
BIT = this.moduleAccess.getBITBO().getBITFromBackend(objectID);
BITDataDTOList = BIT.getBITDataDTOList();
BITDetailDTOList = BIT.getBITDetailDTOList();
MessageList objectData = this.getModuleAccess().getBITBO()
.getMessageList();
if (objectData.size() > 0) {
noBITData = noBITDetail = true;
renderPanel = false;
this.addMessageList(objectData);
return checkLoginCondition();
private boolean isLoggedIn() {
return checkLoginCondition() == null;
private String checkLoginCondition() {
NavigationCondition navCondition = getNavigationCondition("login");
if (!navCondition.isFullfiled()) {
navCondition.addToNavigationStack();
return navCondition.getOutcome();
return null;
public String downloadBITData(){
downloadStarted = true;
isDownloadBITData = true;
downloadBITDataExcel();
return checkLoginCondition();
public void downloadBITDataExcel() {
// dummyDebug("downloadBITDataExcel", BITDataDTOList.size(), "", "" );
if (BITDataDTOList.size() > 0) {
try {
attachmentData = this.getModuleAccess().getDownloadBO()
.getBITDataExcel(BITDataDTOList);
if (attachmentData != null) {
FacesContext faces = FacesContext.getCurrentInstance();
HttpServletResponse response = (HttpServletResponse) faces
.getExternalContext().getResponse();
response.reset();
response.setContentType(attachmentData
.getAttachmentMimeType());
response.setContentLength(attachmentData
.getAttachmentContent().length);
response.setHeader("Content-disposition",
"attachment;filename="
+ attachmentData.getAttachmentName());
response.setBufferSize(DEFAULT_BUFFER_SIZE);
ServletOutputStream out;
try {
out = response.getOutputStream();
out.write(attachmentData.getAttachmentContent());
out.flush();
faces.responseComplete();
} catch (IOException e) {
throw new ApplicationBaseRuntimeException(
"Problem opening file", e);
} finally {
attachmentData = null;
} catch (BusinessObjectException e) {
e.printStackTrace();
isDownloadBITData = false;Thanks Hamendra for checking the issue.
I am setting up breakpoints in WCEM, tab JAVA EE then from menu RUN->Toggle brekpoints and then debug configuration.
the breakpoints are in several places in handler class BITDetailviewVCHandler class including method downloadBITData.
this method I am calling from BitContentview.XHTML
<wec:commandButton id="bdtexcel" immediate="true" actionListener="#{cc.vch.DownloadBITData}" type="submit" value="#{i18n['invoices.ui.openitems.printSelected']}"/>
When the BIT page is loading the control stops at the breakpoint.
but it is not stopping there when i click the 'Excel Download' button.
How do I get the log file. I am very new to WCEM, please guide me.
I tried to debug the UI using Google chrome. it is giving me the following error.
POST https://<>/<>/<>/<>HomePage.jsf?wec-appid=<>MAINAPP6&wec-locale=en_US 500 (Internal Server Error)
when I expand the node
c.event.trigger:<>/<>/javax.faces.resource/sap/comp.theme/templates/jquery/lib/jquery-1.4.2.min.js.jsf:54
c.event.trigger:<>/<>/javax.faces.resource/sap/comp.theme/templates/jquery/lib/jquery-1.4.2.min.js.jsf:54
c.event.trigger:<>/<>/javax.faces.resource/sap/comp.theme/templates/jquery/lib/jquery-1.4.2.min.js.jsf:66
(anonymous function):<>/<>/javax.faces.resource/sap/comp.theme/templates/jquery/lib/jquery-1.4.2.min.js.jsf:30
c.extend.each:<>/<>/javax.faces.resource/sap/comp.theme/templates/jquery/lib/jquery-1.4.2.min.js.jsf:24 c.fn.c.each:<>/<>/javax.faces.resource/sap/comp.theme/templates/jquery/lib/jquery-1.4.2.min.js.jsf:66 c.fn.extend.trigger:<>/<>/javax.faces.resource/<>dev/comp.theme/templates/jquery/js/commandButton.js.jsf:31
com.sap.wec.commandButton.submitForm:<>/<>/main/<>HomePage.jsf?wec-appid=<>MAINAPP6&objectID=500000233&page=D61CFFF8E75D48A1B348F315D209EFF9&wec-locale=en_US:48 onclick
Navigated to https://wsapdjd803.<>.ca:<>/<>/main/<>HomePage.jsf?wec-appid=<>MAINAPP6&wec-locale=en_US
Seems to be it is failing somewhere commandButton-related JavaScript functions
Thanks
Subassish -
What is the voice number for Adobe technical support?
What is the voice number for Adobe technical support? I cannot locate it anywhere on this adobe.com, and keep getting stuck in circular links which cycle through: product/support options/product. All I can find is the sales line which at last check has no support option. Thanks.
George look here: http://www.adobe.com/support/contact/
which has this:
Installation help and product help
800-833-6687
Monday–Friday, 5am–7pm PST -
I've lost the serial # and I need to reinstall, any suggestions?
I have lost the serial # for my Photoshop Elements 12 and I need to reinstall. Any Suggestions?
Go to the main page of adobe.com and look for either Sign In or Welcome, < your name >. You should find a record of your serial number there if you work your way through the links. You will need the account associated with the address you used when you installed PSE.
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I've lost the receipt to my macbook.
is there any way i can request a copy?
replies CERTAINLY welcome!Probably not, but if you feel you need it, you could
contact the store you purchased from-since they might
have a way to recall it from their invoice history
(though October was some time ago)
Or assuming you used a credit card to purchase, you
could use the statement to establish date of purchase.
Thanks for the help. The computer I actually received as an exchange thru the apple store....I didn't "pay" anything.
Could I still be eligible for a repair and possibly a replacement (if need be) computer w/out the receipt?? :/ -
I need technical support with Adobe Reader. How do I get it?
I need tech support for Adobe Reader. It makes my computer freeze when an attachment if opened. How and where do I get help?
Have you tired another browser?
Firefox, Google Chrome, Opera or Safari will all work with Windows 7, and they will give you far less trouble than IE or AOL will.
Firefox has a built in PDF viewer that's less than perfect, but it works.
On a personal note: I worked for AOL ten years ago. AOL mail (what most people use AOL for) is now a FREE service for ANYONE, so if you have their software installed I'd recommend removing it: you don't need it. If you have a paid account with them, I'd cancel it. You're getting NOTHING AT ALL for a monthly fee that isn't available on their website at absolutely no cost to you.
Also, I just spent an entire day last week reloading an office computer for my brother because Internet Explorer allowed a virus from a page that the other browsers don't allow access to. Internet Explorer is "the problem child" of Internet Browsers, and since AOL uses a seven year old version of Internet Explorer for its built-in browser, you'll find little difference between the two.
Try another browser and see if the problem persists. If it does we'll look at Reader as a cause, but I'd venture an aducated guess it's your browser.
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