I lost the remote to my apple tv, and the App "Remote" is not working. Suggestions?
Lost the remote to apple tv, remote app is not working.
If an AppleTv 3 and you have a recent iPhone/iOS device, see this also:
Apple TV (3rd generation): Using an iOS device to set up your Apple TV
Similar Messages
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i reset my disabled ipad 2 and it is asking me for the apple id which first set it up but i forgot the password for that apple id and the password/recovery information for the recovery email address. What can i do?
Click here and use Apple's iForgot service, or contact their Account Security team, or if you're the device's original owner, take it and its purchase receipt to a physical Apple Store.
(124525) -
my ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?
What do you mean by "my ipods internet doesnt look how it should"?
What happens when you try to use the App store? Error message? -
After upgrading my 5s to ios8, cant pass the activation step by apple id and the phone is useless
after upgrading my 5s to ios8, cant pass the activation step by apple id and the phone is useless
let me explain it by details;
the last night as soon as I saw the IOS 8 notification on my 5s phone, I started downloading and as soon as download finished I clicked on install. Then I saw a sign of cable and iTunes on the phone display.
I started downoalding the ios8 this tme on iTunes by my laptop and then tried to install it on the phone again. it installed and asked location and language which is set by me, then asked the apple id and password but it didn't accept the apple id and password until I thought I have forgotten the apple id. now I don remember the details of the apple id except the password and nothing more!
can u guide me or instruct wot should I do plz? -
Apple Mail and Exchange Out of Office Not Working
Has anyone had issues with Yosemite Mail and setting Out of Office for Exchange 2010?
I can set Mail to send Out of Office replies but cannot change the scheduled dates from 2/12/1982, 10:00 AM. Even when I do set it, it does not seem to send the OOO notifications. I can set it just fine on my iPhone 6 and Mavericks Mail worked fine for setting the OOO.
I deleted my account several times and reset it and I can get all my Mail back just fine but OOO still doesn't work correctly. I wanted to try to change the server settings but Mail doesn't allow you to do that for auto connect Exchange accounts.
Because of this (and my concern with reported issues with updating meetings), I switched back to Outlook 2011 until these bugs get ironed out. This is too bad because I love the notifications feature for Apple's programs.
I'm running on a 2014 13" MacBook Pro.Same issue here. I can see these error messages repeating when I'm trying to change the date.
2014-12-11 02:29:23,447 Mail[87049]: (
0 CoreFoundation 0x00007fff900d564c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff990b86de objc_exception_throw + 43
2 CoreFoundation 0x00007fff900d86bd -[NSObject(NSObject) doesNotRecognizeSelector:] + 205
3 CoreFoundation 0x00007fff9001fa84 ___forwarding___ + 1028
4 CoreFoundation 0x00007fff9001f5f8 _CF_forwarding_prep_0 + 120
5 AppKit 0x00007fff8f1e61de -[NSDatePickerCell(NSInternal) _constrainAndSetDateValue:timeInterval:sendActionIfChanged:beepIfNoChange:retur nCalendarToHomeMonth:preserveFractionalSeconds:] + 259
6 AppKit 0x00007fff8f1ea5da -[NSDatePickerCell(NSTextFieldWithStepperDatePickerInternal) _commitSubfieldFieldChanges] + 1292
7 AppKit 0x00007fff8f1e6528 -[NSDatePickerCell(NSInternal) _finishPendingEdit] + 53
8 AppKit 0x00007fff8f1e969d -[NSDatePickerCell(NSTextFieldWithStepperDatePickerInternal) _textFieldWithStepperTrackMouse:inRect:ofView:untilMouseUp:] + 648
9 AppKit 0x00007fff8f1e51c8 -[NSDatePickerCell trackMouse:inRect:ofView:untilMouseUp:] + 159
10 AppKit 0x00007fff8f018139 -[NSControl mouseDown:] + 714
11 AppKit 0x00007fff8f511f4f -[NSWindow _reallySendEvent:] + 12827
12 AppKit 0x00007fff8ef9c50c -[NSWindow sendEvent:] + 368
13 AppKit 0x00007fff8ef4e096 -[NSApplication sendEvent:] + 2238
14 Mail 0x0000000106c767d0 Mail + 272336
15 AppKit 0x00007fff8eddae98 -[NSApplication run] + 711
16 AppKit 0x00007fff8edc62d4 NSApplicationMain + 1832
17 libdyld.dylib 0x00007fff8fbe05c9 start + 1
18 ??? 0x0000000000000001 0x0 + 1
2014-12-11 02:29:23,613 Mail[87049]: -[NSDateComponents timeIntervalSinceDate:]: unrecognized selector sent to instance 0x6180005423c0
2014-12-11 02:29:23,613 Mail[87049]: -[NSDateComponents timeIntervalSinceDate:]: unrecognized selector sent to instance 0x6180005423c0 -
I changed My apple ID and now my iCloud is not working
I recently changed my Apple ID and now iCloud does not recognize it and keeps asking for my old password which does not work. How do I switch all of my accounts to this new Apple ID?
Did you change the email address associated with an existing account, or did you create an entirely new account?
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Downloaded a new software apple recommended and now my Ipad is not working
My itunes software asked me to download the latest software for my ipad which I did and after it was completed it said something went wrong couldnt update and the next thing I know my ipad icon is not showing on the itunes and its not working as well just showing connect to itunes with the itunes logo and the charging cord I have connected it but its still not working i have even deleted my itunes and downloaded the latest version still no change I need help asap!!!!!!!!
Try and put your iPad in Recovery Mode
http://support.apple.com/kb/ht1808 -
IPod Touch stuck in a cycle between Apple logo and loading sign, recovery mode not working.
I have a 4th generation iPod touch (I think it's 4th gen) and it is stuck in a vicious cycle. It started by just randomly crashing while I was using it (many of the apps were not functioning properly beforehand). It went to the Apple logo for a little while, and then went to a loading sign for a few minutes. Suddenly, the screen flashed white, and appeared to be turned off. Then it turned back on to the black logo, and the cycle began again. i have attempted many times to put it in Recovery mode, but when I hold the Home and Sleep/wake buttons, it "turns off" but only for a few precious seconds before beginning the cycle again.
Another thing, I never downloaded iOS 6 because I didn't want to lose the old YouTube app. That may be a hindrance.
At first I wondered if it could be a virus, but now I don't think so.
I am very sentimental about this iPod, and I have a lot of pictures and high scores on it that I would prefer not to lose, if possible, however, I'd rather lose that than the whole iPod. I will gladly go to the Genius Bar, but I wanted to see if anyone on here could help me out first.
Any ideas on how to get it working normally again?I helped someone earlier who had the same problem. https://discussions.apple.com/thread/3374810?
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Hi, I have an iPhone 3G. I had it unlocked by Apple, now my Apps don't work. They open then immediatly close again. I have tried: syncing, reseting, reloading the Apps. Can anyone help!?
settings->store and make sure your appleID is set correctly if it's not then what you exp would happen
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HT201263 MY IPHONE 3GS STUCK AT APPLE LOGO AND MY POWER BUTTON IS NOT WORKING
I have an iphone 3gs its stuck in apple logo because i restored it and now its not opening some sayed to put it into recovery mode but the power button is not working
Hi mohamme208,
If you are having issues with an iPhone that won't respond, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden -
I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I tried to power up my MacBook Pro yesterday and got the suual grey screen, Apple logo, and the start up indicator circling gear. After 5 minutes of this, the logo disappears replaced with a grey circle with a line thru it. This is the first time this has happened.
hi Melophage,
Please Help!!!! https://discussions.apple.com/message/25645888#25645888 -
My iMac wont't boot. I get the tone, the gray screen with apple icon and the turning gear. I Unplugged for 1 min.(+) and attempted to restart with the same result. Idid this twice. I reset the PRAM by holding Command Option P and R on restart. Same result. I held the Option key on restart and got a picture of 1 hard Disk. I hit Enter and got the same routine with the gray screen, apple icon and turning gear. I inseted the Hardware Test CD and ran the test, but it stopped at 2min and 27sec. That's after about 30 minutes of elapsed time -- it just gets hot so I held the power button to shut it off. Repeated and got to exactly same point in 2min and 27 sec. I'm stuck. Any ideas?
Unfortunately, it sounds like the startup disk is failing or has failed.
Which O S X is installed? Troubleshooting advice can depend on that information. -
Purchased a new Apple TV and the remote double clicks each time I press the button. It worked fine during set up and for the first two days. I have since moved it and this problem started. Restarted,reset,unplugged,changed remotes, no change. Latest software update. This is really annoying. iPhone remote app works just fine. Any suggestions?
That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it... -
Can I recover data from a reformatted hard drive? I did not complete a back up prior to talking to Apple Support and the guy having me delete the hard drive (10.5.8) and start anew (10.6.3). My bad but is all lost?? Years of very important information....
You will need to purchase reovery sofware such as such as FileSalvage
http://subrosasoft.com/software/filesalvage
You can download a demo copy that will tell you what it can recover
If you want to recover that you must pay for the software then
When you do the recovery, you will need another disk drive to receive the recovered files
Having install a new operating system on the disk after the retformat is going to gradually reduce the amount of data that this software will be able to recover for you
Allan
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