I'm a 41 year old man and Sony makes me want to cry

I have never felt so bullied by a company I've admired and supported my whole life. I feel so completely betrayed and I'll never forget this experience. Sony should invest more money in improving their technology rather than spending it on devising ways to bounce customers from one useless department to another to not end up anywhere in the end

dear gary,
thank you so much.
as it turns out, the person who created these slides for me did not use masters -- argh, another thing to remember when hiring a keynote jockey -- one would THINK when using keynote they'd use the masters...else why not just fool around with power point?!
i am saving your advice for future reference and thank you again for your kind attention.
teresa

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