I'm a new customer and I've converted only 2 PDF documents, and neither document do the images show up, nor do they keep the same format. If this is what I bought, then I want a refund too.

Is it possible to keep the same format with the images when converting.

Hi,
May i know this is happening with these 2 files only or with every files?
Would it be possible for you to send me the document?
So that i can check what is the actual issue.
Regards,
Florence

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[privated information removed by moderator]
From: ~graffiti <[email protected]>
To: Robert Slone <[email protected]>
Sent: Wednesday, January 7, 2015 4:09 PM
Subject: My .jpg's have ALL suddenly been converted to .pdf's and I am unable to open them
My .jpg's have ALL suddenly been converted to .pdf's and I am unable to open them
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> Choose the apps Windows uses by default - Windows Help If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7075247#7075247 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7075247#7075247 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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I'm a new customer and I've converted only 2 PDF documents, and neither document do the images show up, nor do they keep the same format. If this is what I bought, then I want a refund too.

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