I'm a novice's novice. Installed Snow Leopard 10.6.3 but doesn't show in About this Mac

I installed Mac OS X Snow Leopard, a disk we bought online, twice, yet whne I put down "About this Mac" it reveals only Version 10.5.8, which does not suppport our new camera.
I don't know how to ask questions. I am such a novice. Help! Thanks, a little ol lady in central Tucson.

Did you acquire the Snow Leopard disk directly from Apple for US$20? (Or was this DVD installer disk acquired from somewhere else?)
If this is a Snow Leopard DVD, then when you insert the DVD disk into the optical drive, you should get the option to upgrade to 10.6, and — once you start that installation — OS X should ask a few questions and then "go away" for an hour or so, doing the software installation.
if you've gone through that sequence, then it would appear that whatever disk you're installing is not 10.6 Snow Leopard, but rather contains 10.5 Leopard. Check with whomever sold you the disk, as a starting point.

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HT1544 Can I install snow leopard in a Intel Core i5 dual core, 2.5 GHz Mac mini?

I whant to install Snow leopard in a Intel Core i5 dual core de 2.5 GHz Mac Mini, is there any problem to do it?

Not in Minis after 2010.

After installing snow leopard my external hard drive won't show up on screen or backup

Afer installing leopard my external hard drive won't show up on my desk top. It also won't backup my hard drive with time machine. I need help.

Try going to finder preferences, general, make sure show these items on desktop external disks is clicked. You can also go to sidebar (same pane) and click it there so it will show when you open your HD. Time Machine>system preferences>time machine>turn it off click select disk, make sure the correct disk is selected, the turn TM back on. Hope this helps.

How do you erase mountain lion to install snow leopard?

Hi, My mother now has a new to her late 09 mini that originally shipped with snow leopard. When she bought it it came with mountain lion preinstalled from a private seller. We were thinking that to be on the safe side that it might be better to erase and install what's on it just to be sure it is secure. I tried to erase and install snow leopard from a disk but it says that the installer is not compatible with this version of osx(mountain lion). Question: How do I erase mountain lion and install snow leopard?
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I think I found the answer (from sl install disk use disk utility to erase then install sl). Thanks for looking.

DVD drive isn't working. Can't install Snow Leopard.

My DVD drive isn't working properly. Is there another way for me to install Snow Leopard? I didn't see a digital download of this software in the Apple Store.

Another computer or an ext CD/DVD player are your only options.

Problem installing Snow Leopard on an external drive

Having just treated myself to a shiny new iMac, I have had a change around of my supplementary drives. I wanted to create a bootable external drive for backups and emergencies. I have a 500GB internal drive leftover from my G5 Powermac, which I have put into a Macally caddy for SATA drives. I have formatted it in Disk Utility and it mounts successfully via the Firewire 800 cable. DU shows it as having the GUID Partition Table.
The problem came when I tried to install Snow Leopard. The installation starts correctly and shows the drive as being selectable. Once the installation proceeds the progress bar gets about 25% of the way across when the iMac restarts and gets no further than the grey screen. The only way I can free it is to do a PRAM reset.
I have tried a similar procedure with my Powermac and Leopard and the same thing happens, so it must be something to do with the drive and caddy. Can anyone suggest what to do next?

There is no way for the installer or the Startup Disk system preference to know if the firmware of an external drive does or doesn't support booting a Mac. In theory they all should; in reality a few do not for various reasons, generally having to do with some proprietary feature like power management or something else that isn't completely specified in USB or FireWire standards.
There is no absolutely reliable technical specification for determining this. As a rule, interfaces based on the Oxford FW chips will boot a Mac; others may or may not, depending on the chip model & revision. Unfortunately, this info is often not published by manufacturers, especially for integrated devices not intended for drive replacements, which may use proprietary interface & power management circuitry.

Installing snow leopard on a partition with lion as the native os

I want to use quicken on my lion macbook pro. i tried installing snow leopard into a partition but can't install it. i can't start from the install disk and neither can i just designate the partition as the destination. thanks

Joerel- You may not be able to boot that Mac with that DVD but it should be able to boot from a fully-updated version of Snow Leopard + Combo Update (preferably 10.6.8v2) since that model originally shipped with Snow Leopard. Getting Snow Leopard onto it might be an insurmountable challenge; it depends on your available resources.
You're going to need a Mac that can boot from that DVD or already has 10.6.8v2 installed. You should then be able to clone that other Mac's boot volume over to the partition you set aside on your newer Mac's internal hard drive.
Remember that you will need to use the Combo Updater, not the "delta" update from Software Update, if you want to be sure this will work. The reason for this is that you need to be sure the components for the newer Mac are included in the OS, which the original DVD install obviously does not have and the "delta" updates may not have.
Get the combo updater here:
http://support.apple.com/kb/DL1399

Installing Snow Leopard on New Lion formatted macbook pro

I just purchased a new 15" macbook pro and it came with lion. I need to revert back to snow leopard for a couple of my programs because they aren't currently supported. When I try to boot from the snow leopard disc to add a partition to my hard drive, my laptop beats and will not boot. I installed snow leopard on a different hard drive and swapped it out for the lion formatted one, same result when I try to start, it beeps. When I try to install snow leopard on an external drive I get this error "You can't use this version of the application Install Mac OS X with this version of Mac OS X. You have Install Mac OS X 23.1.1" Any ideas of how I can get snow leopard installed? Thanks!

Sure! A picture is worth a thousand words:
Start up the Target Mac (the one you want to install Snow Leopard on) while holding T. Plug it into another "Helper" Mac using a FireWire cable. Insert the Snow Leopard installer DVD into the Helper Mac, then restart and hold C.
Now you should be able to go through the Snow Leopard installer as normal, but make sure to choose the Target Mac volume as the install destination.
Immediately after installing, download the Mac OS X 10.6.8 combo updater on the Helper Mac and install it to the Target Mac while it's still connected via Firewire. Once that's done, restart the Target Mac on its own, and it should be ready to go!

Computer won't install Snow leopard 10.6.3

I am trying to upgrade from Leopard to Snow Leopard.
I have an imac desktop running 10.5.8. 2GHz Intel Core 2 Duo / 2 GB 667 MHz DDR2 SDRAM
Bought snow leopard install disc.
Disc starts to install and after a few minutes says "install will continue after restart."
Computer restarts
Disc ejects
My about this mac still reads the same infoMac OSX 10.5.8
Why isn't it upgrading to 10.6.3?

I don't think you did anything to cause the problem. It means the directory on the startup volume -- this keeps track of all the files on the drive -- is out of whack. I thought it might be the reason you couldn't install. If the computer came with Leopard, it should have come with the Leopard DVD.
You need to run Repair Disk.
Since you don't have the Leopard DVD to boot from to repair the Disk, several possibilities: if you have a bootable clone on an external drive, you can boot from that and run Disk Repair from Disk Utility there. Or you can boot into Safe Boot, which will run a directory check and try to repair the drive that way, if possible. To start up in Safe Boot, hold down the shift key when you hear the chime. Safe Boot will take much longer than a regular boot, so give it plenty of time.
If that won't work, then have a look at "Use fsck, if necessary" here. Keep running it until it comes up clean.
http://support.apple.com/kb/TS1417

Can I install Snow Leopard over Lion to install old software after hard drive crashed?

My hard drive crashed and I lost everything. I have a new hard drive, but when the repair shop installed my operating system, they installed Lion and I no longer have my prior updates. My computer had been updated a few times. I have a lot of software that only can be installed up to 10.7 such as Adobe Photoshop Elements 10, Office Mac 2011, etc. I was wondering if I installed Snow Leopard over Lion, would I lose Lion? Should I install Snow Leopard and then Lion again? I don't want to damage my like new computer and I don't want to have to go out and buy all new software. Is there a solution? Thanks in advance!

Sounds complicated! If I repartition the drive and install Snow Leopard onto the blank volume, will Lion still be there? Or, will the computer basically have two operating systems that I have to go back and forth from. Is this something a novice like myself can do?

Help please! I have just installed Snow Leopard and now I can't access my gmail account. I can complete the sign in boxes ok but the blue indicator bar freezes and prevents access to my emails.

I have just installed Snow Leopard, (10.6.3) onto my Macbook Pro and so far it seems to be working fine except that I can't access my gmail account. I can sign in but the blue opening indicator freezes near the end and I can get no further. I'm a bit of a novice at this stuff - help please!

I would run the combo update to get to 10.6.8 in order to get the latest security updates and so forth. Then run Software Update until you system is current.
10.6.8 Combo Updater
G-mail problem.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
IMAP or POP setup?

Can't install Snow Leopard on MacBook Pro - DVD won't mount

I am unable to install Snow Leopard on my MacBook Pro as the DVD won't mount. This is an early 2008 vintage MacBook Pro, intel core duo...
I'm using a OS X Snow Leopard install DVD (family licensed). This DVD has been used to install 3 other Macs in my house without a problem (about a year ago), but cannot be used to upgrade my MBP. Actually, this disk mounted on the MBP exactly once - inserted with system up, the disk mounted. Upon running the installed (a year ago), the computer restarted but hung in boot. After getting the disk ejected and the computer restarted, the disk would never mount again. I've defered upgrade for a year but at this point need to upgrade my MBP at least to Snow Leopard and possibly Lion.
The problem doesn't seem to be with the DVD, since it continues to mount fine in other computers, and in fact a borrowed Snow Leopard DVD also will not mount on the MBP.
BUT ... the problem also does not seem to be with the optical drive in my computer, as it can read & mount the install/restore disks that came with the computer as well as other CDs and DVD ROMs. Only the Snow Leopard install DVDs fail to mount.
I've also tried mounting the 10.6 install DVD on my Mac Pro desktop, making it available over the network (ethernet) with DVD/CD sharing. I can mount the remote disk from my MBP that way, but when I launch the installer, the application launches (its own menus are displayed, I can quit from menu, for example) but does nothing -- no windows open, nothing.
I've also tried "Remote Install" (again with the DVD made available with the Remote Install MacOS X application on my desktop), but when I boot the MBP with option held down, the remote disk is not available as a startup disk.
Zapping the PRAM did not help.
Am off to the store to get an optical drive cleaning kit and a blank DVD big enough to burn a new disk image, but would appreciate any further ideas at this point....

Solution that worked: Copy the Install DVD to a USB flash drive and boot from that.
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
Up and running with Snow Leopard now and working on the updates.

How do I install Snow Leopard while keeping files, applications, and settings

I need to update my system, I realized that I need Snow Leopard (quiet late) before Maverick. My question is, how can I install it keeping files and all the data. I found this on Internet, does it work?
Install Snow Leopard while keeping files, applications, and settings
If you follow these steps, the installer will replace your operating system if one is already present, but will preserve your account information and personal files. You may have to reinstall some applications, however.
Insert the install disc (or the first install disc if you have more than one) into your disc drive. Restart your computer while holding down the c key. This causes your computer to start up from the install disc rather than your hard drive. When you see the gray Apple insignia, release c .
The Mac OS X installer should open automatically. Follow the on-screen prompts to read and accept the license agreement and begin the installation. When prompted to choose a destination disk, select your preferred location and click Install.
When the Mac OS X installation finishes with the disc, restart your computer. After the installation completes, a configuration program may begin automatically if you are installing for the first time. You will need to supply basic setup information for your computer.
Update your system software to ensure that you have the most recent operating system components. From the Apple menu, select Software Update... , and then follow the instructions on the screen. Often, you will have to restart your computer, and you may have to run Software Update multiple times before it can completely update your system.

That's why you need to back it up. You won't need to restore the backup immediately afterwards unless something goes wrong during the upgrade, but you'll need it later; the drive will eventually fail.
(105428)

Re-installing Snow Leopard

My computer's been giving me a series of problems (repeatedly unsuccessful software updates, irregular/now non-existent iphone sync, issues with VMware, etc) so I now want to re-install Snow Leopard and start fresh. I've been using Time Machine to back up my files and applications on an external hard drive.
If I re-install Snow Leopard from the boot disc and choose to not restore from Time Machine backup (i.e., just install a clean copy of OS X), will I still be able to retrieve my files from time machine onto the newly installed OS? I've already tried the "restore from Time Machine" option (from a backup well before the problems arose) and that didn't resolve the issues I was having so I don't want to just restore and have the same problems come up again. Any thoughts?? thanks!

kezeench wrote:
... I'd have to go through my time machine backup drive and select folders one at a time to restore (music, applications, etc)?
yes. if you want to bypass either +setup assistant+ or +migration assistant+, that's the way to go.
however, it is not recommendable to migrate applications that way. especially apps that come by way of an installer put files in various locations of your HD. unless you know exactly where those files are, you are better off reinstalling apps the usual way.
in fact, what i would do is this:
once the new OS is installed, i would migrate account(s), network settings, and documents using the setup assistant. then i would reinstall apps manually.
i did this not too long ago when i migrated from my old powerbook G4 to my new mini. since i migrated everything but apps, the pref files for the applications came over and i didn't even have to re-enter serial numbers.
JGG

I have installed snow leopard 10.6.8 on my macbook, i got a problem that every time i want to save or put something on desktop it, says you dont have permisson why is this, also my dock want stay the same everytime i start up it defaults back?

i have installed snow leopard 10.6.3 on to my macbook which was currently 10.4.11, i wanted to do this so i can run Final Cut Pro 10 which needs 10.6.8 or higher. so i updated the snow leopard to 10.6.8 installed final cut pro ok. the problem i got is else where i cant save on put anything on desktop, it says i dont have permisson, and when i try and click on my documents same again. also i adjusted my dock to smaller added a few applications onto it, but every time i restart the laptop it defaults back why is this?!! so annoying. i had a look at my disk utilites and i have still got 10.4.11 on my Macintosh i can switch too? i installed the snow leopard 10.6.3 on my Data Disk. can anyone help me out why i am getting these problems and what i need to do to solve it?

disk0s2: I/O error.
disk0s2: I/O error.
The MBP's disk is damaged and requires replacement.
Genius Bar Reservations: http://www.apple.com/retail/geniusbar/

I'm a novice's novice. Installed Snow Leopard 10.6.3 but doesn't show in About this Mac

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