I'm a paying member, but CC now shows as "Free" Membership. Can't install new App.

Hello, I've been a CC customer for about a year.
I have an automatic payment going every month and it went exactly on the day, every month. But a few weeks ago, my CC App started to show the button "Try" instead of "Install".
I can use and update the previously installed applications, but not new ones. I need to re-install my system -in the hope that it fixes the many other technical problems I have with CC- and I'd like to have my membership fixed before I do so.
I have been trying to chat with a technician but I've been on a queue for over an hour, I was hoping someone could help me here
Thanks a lot,
Cédric

Solved, it turned out the CC app automatically signed me with an old account (probably some saved preference) and got totally confused, blocking some apps, letting the others work

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