I'm able to login apple store ,and I want to buy a software in apple store, it requires me to answer security questions but I forgot that, after sevaral attmpts ,it was locked,it tells me that I must try after 8 hours.Is there any other option to solve?
I'm able to login apple store ,and I want to buy a software in apple store, it requires me to answer security questions but I forgot that, after sevaral attampts ,it was locked,it tells me that I must try after 8 hours.Is there any other option to solve?
http://www.apple.com/support/appleid/security/
Similar Messages
-
I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
i need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do?
i purchased my account but i cant use that because apple ask me about security question and i forgot the correct answerAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
i just lost my iphone 3gs a week ago. unfortunately i was not able to download any iphone finder. is there any other options that i can use just to find my iphone?
I think you're stuck if you don't have Find My iPhone enabled.
--BugBytes
<Post edited by Host> -
The App Store want allow me to download new apps because I have not set up security questions.But I share an iTunes account with my friend. So if I set up the questions will my friend have to use and answer the same thing?
They will have to be answered the first time when purchasing from a new computer or device.
-
I just purchased a second hand iPad in carboot.i didn't realised that the old accnt is still linked to the device,now I icant activate my account .I don't know where and how to contact the original owner.what should I do activate my accnt?is there any other option?
Apple cannot help you locate the original owner. If you have no way to contact him/her, and you purchased directly from the seller rather than through a site that offers buyer protection, then the iPad is useless to you and you have wasted your money. The iPad is quite probably stolen and you should turn it in to the police.
This is why it's very risky and usually unwise to purchase out of a car boot from someone you don't know.
Regards. -
Hi ,, I need to reset my security question but the email that I should reserve the reset link has changed , and i don't know it ,, what can I do ????.
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
Dear Apple , kindly i need to change my ID password but they want from me to answer two question but i forgot the answers , so i surprised that their is secure email and i didn't add it so how can change my password and change the secure email ,urgent plz
You a renot addressing Apple here at all.
We are all itunes users just like you. -
Since I have the newest version of itunes, I can't back up like normally. The only way is to considilate files and then put them on an external drive which I don't have. Are there any other options? If I can't back up to a disc like I used to, can I instead just keep everything on my ipod and then if I have to get a new computer or something just download all my songs from the ipod to my new computer's itunes? Will that work? Will I still be able to keep all my songs that way?
I'm going to assume the consolidating files does not work due to hard drive space limitations.
Since you're moving to Windows 7, have you tried using the Windows files and settings transfer utility? That will move everything for you to the same location on the new computer, it also allows some control over what actually gets moved.
Alternatively, if you know the location of all of the media, it can be manually moved by copying it from the old computer to the new computer in the same location.
Also, using the Apple article on moving the library, take a slight twist on what it says. Move the iTunes library to the external drive, update the settings in iTunes to reflect the library being on the external drive, then consolodate it.
The options are endless for moving the library... it simply takes a little effort to make it happen and possibly a twist on existing "standard" methods depending on your unique situation. -
hi
i need help please . when i want to buy app from store ask me the security question
but i forgot the answer
so i need to the link to rest answer of security questionThe Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
I'm trying to buy songs on my iPad and it won't let me because of security questions but I forgot this so how do I resolve it?
Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
-
I've tried the listed troubleshooting procedures to activate Facetime and iMessage, but no luck. Are there any other options? If it helps, I'm currently overseas and only using WiFi to connect.
lovethoseleaves,
Oh no! I am saddened to hear that you are having troubles with your MMS pictures. I know that this can be an important thing to be able to do. I appreciate you working with us to get this matter resolved as well. I see that you have spent time working with us, and I know that can also be frustrating. There are a few things we can check though. Are these to any specific numbers or all? A factory reset certainly should've resolved this. We can check into the account set up as well for that if need be. Please share any additional details that you can think of. Thanks.
ErinW_VZWSupport
Follow us on Twitter @VZWSupport -
My computer temp runs at 120 degrees. I used scmfancontrol but it did not lower the temp much. Can you tell me what I can do to make it work or any other suggestions to fix this would be most appreciated.
To get rid of "pop-up ads and other crap on my computer when I am on the internet", click on Safari in the Menu bar, and select Preferences. Next select Extensions. Delete all of them. Restart Safari.
The first step in addressing the black screen is an SMC reset.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Excerpt from
http://support.apple.com/kb/ht39 -
Please someone help
I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?You'll have to reset them. Go to https://appleid.apple.com, click on manage your account on the right, sign in, click on Password and Security on the left, look for the link to reset your security questions to the right. This will send a reset email to your rescue email address.
If you don't see this link, contact iTunes store support for help: http://www.apple.com/emea/support/itunes/contact.html. -
I cannot purchase items because it's says since it's the first time I'm purchasing items on this device so I have to answer security questions but it's not my security questions
If it is your Apple ID account you should know the answers...if you cannot remember, contact AppleCare at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team, or the site from http://support.apple.com/kb/HT5699
Maybe you are looking for
-
How do I use itunes to transfer music to my ipod while offline?
hello! i was wondering how i can use itunes to xfer music while disconnected to the net. as it is right now (itunes v7.1), i get a message "cannot access itunes store", and will not bring up the usual menus on the left side of the itunes window where
-
USB Hard Drive with Time Machine/Time Capsule
Does a USB hard drive connected to a Time Machine volume or a Time Capsule become an extension of that volume for Time Machine's purposes, or does it become just a place to copy what's already on the TM/TC, or both? And if both, I hope that user proc
-
Please help about my Dev AlphaB
Hi My DevAlphaB is dead, not response can't start after it shutdoen itself. No led, no logo no response. How shold I do, can send to Blackberry to check? In Thailand no have Blackberry services center. Thank you
-
Problem with Advanced Healing Brush on LR 5
I am experiencing a problem with the Advanced Healing Brush on LR 5. Using, say, the Heal option, when I have marked the area I want to heal, and then move to the source I want to copy, I cannot get the colour of my selected source point to remove t
-
Someone have a look and tell me my mistake
Ok so im creating a website and im basically using this for a CSS style for the background image: <style type="text/css"> <!-- body { background-image:url(images/background.jpg); background-attachment: fixed; background-color: #fff000; background-rep