I'm about to download using a gift card. What do I do?

I'm about to download using a gift card. However, whenever I sign in, I always get the message "Please review your account information." What do I do next?

Have a look here: http://support.apple.com/kb/ht1574

Similar Messages

  • I just want to know why money was taken out mi bank account,i still have a itunes balence and used a gift card.id love someone 2 call me about this but i never get thru to you

    i just want to know why money was taken out mi bank account,i still have a itunes balence and used a gift card.id love someone 2 call me about this but i never get thru to you

    This is a User to User Forum... You are not addressing Apple Here...
    Suggest you use this link to Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • HT6006 How do I make an in app purchase using a gift card?

    My son registered a gift card he received for $15 on my itunes account.  He wants to use this money to make in-app purchases for one of his games.  He was purchasing coins or something, but the process went to my account, but didn't take money from the balance of the card.  I am guessing I need to change a setting, but it didn't give an option to do so.  How do I go about using the gift card? The balance shows on my computer when the account is open, so I know he did it correctly, we just don't know how to spend it!

    No, in-app purchase can only be done using the app.

  • Can't use a gift card to buy osx lion

    Today I went 30 miles to go to an Apple store only to find out that they DO NOT sell OS X Lion in stores, it is for download only!   I was told I must purchase OS X Lion from the App Store.  So I logged onto the App Store and attempted to purchase OS X Lion with an "Apple" give card which I verified has $80 on it.  The App Store would not accept the card, according to what I read I'm unable to use a gift card to purchase from the App Store!   I can't buy it in the store and I can't buy it online.   So how do I use my gift card to buy anything?
    .... Gary Cox

    I have people all the time buying me "Apple gift cards" thinking I can buy "Apple" products from "Apple".   How is it my fault that "Apple" puts some odd rule on it that I can't use it like "cash" to buy whatever I want from them?  If you go to Walmart with a "Walmart Gift Card" are you restricted to buying only a "Walmart brand product?" or perhas you can only use the "Walmart Gift Card" at a "Walmart" store only in the city in which it was bought? 
    A brand of "gift card" has a consumer expectation to allow use at that brand's stores, including online, unless it was some sort of special promotion.  If you buy a "Visa" gift card, it's excpected to be the same as "cash" anywhere "Visa" is accepted.  If you buy an "Apple" gift card it is expected to be accepted at any "Apple" branded "store". 
    So why would you want to buy an "Apple" gift card?   I will certainly tell people not to buy me Apple gift cards any more.   I'd rather have a "visa" gift card where I can use it elsewhere or perhaps a "walmart" gift card.
    I will be glad to send you the Apple gift card.   However, according to my terms of shipment I must first ask for $30 shipping, $20 handling, $20 processing and $20 transfer fee.  Thus you owe me $90 for the card.  That's just the rules, it's not my fault that those are the rules.   Now you can save all the fee's and just come by and pick it up but I don't have the card with me, you can only obtain the card online. 
    However, thank you for clarification on the use of "Apple gift cards".  I will know from now on to tell people to no longer buy "Apple gift cards" as you can't use them to buy but a certain set of "Apple" products unlike what you would normally expect from a company branded gift card.
    So can I buy an Itunes gift card with my "Apple Gift Card"?

  • HT201209 I use a Gift card to buy a game and it doesn't work how can I get my money back please help

    I used a gift card to buy games and one of them doesn't  work how can I get my money back

    If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card.  If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

    I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card.  If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

    Hi judifrom!
    I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
    Gifting - Apple Store (U.S.)
    http://store.apple.com/us/help/gifting
    and the relevant information in that link can be found right here:
    Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
    You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix

    I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix it?

    Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
    You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
    If they don't appear in that link then have you got them on, for example, an external drive ?

  • If I do not have a credit card binded to my Apple ID, will I still be able to redeem and use iTunes gift cards?

    If I do not have a credit card binded to my Apple ID, will I still be able to redeem and use iTunes gift cards?

    How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you didn't use those instructions then you will need to enter card details (you should be able to remove them after entering them), or create a new account (and use the instructions on that HT2534 page when creating it).
    Creating an account with 'none' :
    computer's iTunes : https://discussions.apple.com/message/24321860
    iPhone : https://discussions.apple.com/message/24700173

  • I am SO mad - made my first app purchase and they never gave me the option for using a gift card.  i'm sure they charged my cr card.  can I get that straightened out??

    So mad - made my 1st app purchase that cost $$ and was not given the option of using my gift card.  can I change this or is it a 'done deal' and my cr card will be charged??

    You made assumptions about how something fuctions and when you were wrong you come here to rant. Be mad with yourself.
    Did you read the back of the card? What does it say?
    http://support.apple.com/kb/ht1574

  • HT5114 How can I use my gift card to purchase? It says i already redeemed it but I haven't used the money in it.

    How can I use my gift card to purchase? It says i already redeemed it but I haven't used the money in it.

    Does any balance show on your account ? My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Store and it should show on the screen that you are taken to).
    You can check your account's purchase history via your computer's iTunes : See your purchase history in the iTunes Store
    If this is the first time that you've tried to download anything from the store, then unless you followed the instructions on this page when creating your account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you are getting a message to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

  • Any way I can buy Snow Leopard using iTunes gift cards?

    I thought I could download it through the App Store but I guess I was wrong.  Is there any way the Apple Store would let me use the iTunes gift cards to buy Snow Leopard?  Is there any way the Apple Store would let me use the iTunes gift cards to buy Apple gift cards?  Thanks in advance for any help.

    Hi...
    You can purchase Snow Leopard from the Apple online store using a gift card.
    Click here >   http://store.apple.com/us/product/MC573Z/A
    Then click Add to Cart
    Make sure the information in the shopping cart is correct then click Check Out Now.
    Enter your Apple ID then click Continue.
    In the next window you should see...
    You can use up to eight gift cards in the Apple online store.
    Is there any way the Apple Store would let me use the iTunes gift cards to buy Apple gift cards?
    According to Apple you cannot use Apple Gift Cards to purchase another Apple Gift Card.

  • Trying to purchase using my gift card?

    I have redeemed my card onto Itunes store but now when  trying to purchase it keeps going to my billing and card info. How do I use my gift card to purchase and download?

    This is a case for the iTunes store support.
    Go to expresslane.apple.com  and choose 'itunes', then ' iTunes store'
    Select your topic ( billing and account or something like that) and then ' can't purchase in store'
    continue and send an email to iTunes store support explaining your situation, this is not a technical issue but an issue with your account.
    The itunes store support will look into it.
    Hope this helps

  • Why won't itunes use my gift card

    itunes says i have $15 but it keeps asking for my bank account and won't use the gift card, also when i go to billing info there is no none option

    This sounds like a question for the iTunes store. You can contact them about account problems at:
    http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Billing%20Inquiries

  • HT1937 I forgot my answers in secuity questions and i can't reset it ? I have my id and my password but i can't use apple gift cards because secuirty quistions.please help me

    Please help , i forget my answers and i try to reset it but it's not working i can't find the link to send email to reset it . So i can't use apple gift cards because he ask me to regist it to charge it

    ahmed sel wrote:
    Please help , i forget my answers and i try to reset it but it's not working i can't find the link to send email to reset it . ...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • How dose family sharing work when one person wants to use a gift card?

    How dose family sharing work when one person wants to use a gift card?

    kokogo,
    Purchases made in the iTunes and App Stores will first attempt to use any store credit that exists on the purchaser's account. Barring sufficient credit, the family organizer's card will be used for the purchase.
    First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card. As the family organizer, any receipts generated by the transaction will be sent to you. Learn more about how iTunes Store purchases are billed.
    Family purchases and payments
    https://support.apple.com/en-us/HT201079
    Sincerely,
    Allen

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