I'm attempting to install a copy of Photoshop CS6 I purchased back in June of 2011 and am finding that my serial number no longer works. What gives?
The title pretty much says it all. I've downloaded and installed Adobe Photoshop CS6 and have entered the serial number I was provided at the time of purchase but am receiving an error message that reads "The serial number you entered is invalid. Please try again. If the problem persists, contact Customer Support."
Ugh. Y'know what? Nevermind. Turns out that I'd actually purchase Photoshop CS5. I'm marking this issue as resolved.
Similar Messages
-
LightRoom install tells me serial number is "invalid". What gives?
I purchased LightRoom student multi license in July. Installed on a PC, now migrating to Mac. LR install tells me the serial number is "invalid". What gives?
do not 'migrate' using time machine or migration assistant.
properly install your adobe programs using the installation files.
at this point, uninstall, clean and reinstall, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
I purchased CS6 in June of 2012 and have been using it without a problem ever since. I just purchased a new Mac however, and want to install my current version of CS6. I downloaded the installer from adobe.com and am to the point of entering my serial number. However, I am now receiving an error message stating that my serial number has been "revoked" and that I my product cannot be downloaded. I have the purchase receipt and can provide documentation of the serial number and order number. Will someone please help?
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
-
Can i install a copy of photoshop cs6 on my laptop
This year I downloaded Photoshop CS6 for my desktop and now want to add a copy to my laptop. Please tell me how to do this. Thanks.
Just install it the same way you did for the desktop. If you need to download the installation files, they can be found thru the following page.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
Request number 0213232683. I've made the download of Acrobat Pro 11 on the page you gave me in your mail, installed the program with the serial number you gave me in your mail but it is not accepted. The message is "the serial number is not correct". What can i do? Can you send me a correct serial number?
Fabiana Pierifabianapieri, I have send you an E-mail, please respond to it providing the serial number that you are using & please provide your contact number too.
Regards
Rajshree -
I installed beta 4 last night. Now, every time I open Firefox it asks me if I want to make Firefox my default browser. I click yes, and it goes to Firefox 3.6.15 and thanks me for upgrading. I have been running 3.6.15 since it was released. I have to reload beta 4 to get back to it again.
I got this all screwed up too.
hmm.. where to start?
3.6 and 4.0 beta - really aren't intended to play well together.
As has been mentioned above, they tend to write over each other.
I managed to get both 3.6.15 and 4.0 beta 12 on the same machine.
But, I had to do it several times.
I got lucky by deleting everything Mozilla, then installing 4.0b12, then 3.6.15 - while making sure that each installed into a separate folder.
I also took care to copy out a couple of BookMark BackUp files - just in case.
My old 3.6# had become so bloated - and, Unstable - for Me, it was time.
The bookmarks were all that I was still interested in.
All the Plugins, Themes, AddOns, etc... had slowed the app to a crawl.
So, I did as complete a wipe of Mozilla bloat code that I could, including profiles.
I then did some registry cleaning.
Then I installed 4.0b12 and 3.6.15.
I can't open them both at the same time.
If I open 3.6.15 first, then open 4.0b12 - the beta comes up as 3.6.15.
If I open 4.0b12 first, then open 3.6.15 - the 3.6 comes up as the beta.
This has a lot to do with both apps sharing the same default profile.
I hope to drop down to one app in the near future.
So, cobbling multiple profiles in order to diddle side by side apps - isn't worth it at this stage.
For me, I can't open FF 4.0b12 when my virus protection is running. PCTools doesn't like some thing about the way FF4.0 wants to phone home when it opens.
So, I can't commit to the 4.0b12, yet.
3.6.15 was crashing on open too - until I uninstalled the feedback addon. - go figure -.
Also, I can't get the 4.0b12 to start in safe-mode with the PCTools antivirus running.
At the rater they are going, I don't see 3.6.# going away any time soon. -
I don't get any other error message.
Check your Adobe account online to confirm if you are using the correct serial number or not (Find your serial number quickly)... if you registered the product then the serial number should be there. If you determine that the serial number is correct then contact Adobe suppport using chat when they are available to get their help resolving the problem.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
After re-installing Win 7 64 on my computer, and attempting to install my copy of Adobe Photoshop Elements, I now get the following message: "This version of Photoshop Elements requires MS Internet Explorer 4.0 or higher to be installed". Does anyone have an idea of what the problem is? It has always worked in the past.
I have found a temporary solution, allowing the previous version of iTunes (v. 11.1.3 (x64) in my case) to be re-installed. It will allow you to re-establish use of iTunes until the Apple software engineers fix the most recent disasterous upgrade (v. 11.1.4). Please see and follow the procedure in the following article:http://smallbusiness.chron.com/reverting-previous-version-itunes-32590.html The previous version works beautifully.
-
Can I install a second copy of photoshop elements 2.0 on my partners laptop? and can she use it also?
Wow, Thanks for the answer,
As some software has multiple user limitations, i wanted to check that out, in case your only meant to install on only one computer,
so its okay for my partner to use it to?
And also, is it alright to make money from using photoshop elements 2.0?
Do you recommend any free up dates to elements 2.0?
Thanks -
when i try to install my copy of photoshop elements 1.0.1 , get the answer to install internet explorer 4.0 or more, but i use the firefox browser. by the way, the internet explorer installation was not successful with my windows 8. What can I do?
Photoshop Elements 1.0.1 seems like very old software 2001 I believe. Try asking in the Elements maybe someone there will be able to answer your question. Photoshop Elements
-
I cannot install my copy of Photoshop elements on my new PC with windows 8, it was OK with Windows 7.
Can I get an update for this?
BizRitThe workaround for this problem is to revert to IE9 or earlier, install your old PSE, then reinstall the latest IE version.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
I have Lightroom 3 and have installed it on my Retina iMac running Yosemite. It will not show me any of the modules..error when attempting to change modules.. and keeps asking for my serial number every time. Is it compatible?
DavidThis is a duplicate thread - see here
-
Purchased Retail copy of Photoshop CS6 but I have no Disc Drive.
I purchased a retail copy of Photoshop CS6 but I have no Disc Drive. Is there a way for me to install it from the Adobe site, then activate it with my Serial Number from the retail? I've already opened the box.
All links working fine here. I just downloaded Photoshop CS6 to my laptop.
If all else fails, try
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Follow the Very Important Instructions first. Then click the download links. -
severa years ago I purchased online Adobe Creative Suite, I recently had to change computers, and lost the program, when i attempted to restore from a cd i received a notice that my serial number was incorrect??? I paid a lot of money for this program I want this corrected.@
Hi gutturnio,
Kindly provide the below mentioned details in a "Private Message" so that we can assist you appropriately.
Product your are trying to install:
OS version:
Order #:
Serial #:
Email Id on which you have registered the serial number:
There could also be an issue with the compatibility of the software and operating system you are using.
Kindly check system requirements:
CS 6: System requirements | Adobe Creative Suite 6
System requirements | Photoshop
Meanwhile, try:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
Thanks,
Atul Saini -
hi. I am trying to install the photoshop element 12 tryal for 30 days. But they are asking me the serial number and i don t have it.
Peter,
Apple doesn't sell iWork that way anymore.
You have to get it from the Mac App Store if you want to purchase from Apple, or purchase a disk from a software retailler like Amazon. They're quite cheap online now.
If you do purchase an iWork '09 disk, you will need to trash the trial copy and any plist files it has generated before you install it.
Jerry
Maybe you are looking for
-
Qty sharing of same material b/w 2 suppliers
Hello experts, we have a scenario where in we have to share same part for two supplers. is it possible through Quto arrangement ?. if it has to be shared for 50% each how to do that. please explain.
-
iTunes says that my computer is not authorized. I recently installed a new computer. How do I authorize it?
-
Playbook (no 3g) email set up thro another server help please
Hi Have just bought the Playbook (no 3g) & am trying to set up the email. I have several email addresses (some bought & others eg BT) On the laptop I route them all thro BT server & am trying to do the same on the Playbook. It will find the purchased
-
I'm in Under Water, fully in Adobe After Effects CS4
Hi guys im new here, and i don't know if this is a correct place, but i want you to see one of my works in after effects to give me your feedback about it if possibe on the following link:
-
I purchased a new computer (windows 7) and I am trying to perform home sharing from my existing computer (Windows XP), I have been able to import half my songs and half my apps and tv shows, but I am missing half of them, when I try to manually impor