I'm being billed twice for updating free and purchased apps

I tried updating my apps for my iphone and was billed for the updates .! I never recieved the updates because everything was refused

Are you sure you're actually being billed? Or were you just asked to update your payment information?

Similar Messages

  • Why am I being asked for my billing info for updating free apps? This has never happened before! Now I can't update anything. Is there anyway around this?

    I am being asked to provide my billing info for updating free apps... This has never happened before. I don't have a credit card so is there anyway around this??

    The only way is to create an Apple ID without a credit card. The one you currently created will not work, it has to be a new one, and use this support document to do it. http://support.apple.com/kb/ht2534 Make sure you follow the directions exactly.

  • I am being billed twice for the same subscription. How can I fix this?

    I am being billed twice for the same subscription. How can I fix this?

    Hi there,
    Subscription was not charged for the month of February due to an error on the credit card. The recent two charges were of February and March.
    ^Ani

  • Why am i being charged twice for 11.04 and 11.46 when I did not purchase those songs, I used an itunes card 25$ and I still have 0.04 cents left?

    Why am i being charged twice for 11.04 and 11.46 when I did not purchase those songs, I used an itunes card 25$ and I still have 0.04 cents left?
    I couldnt redeem w/o an apple ID so when i did it asked for a credit card. And I want to discontinue and remove my account from itunes but it wont let me, there is no account discontinue or removal of account

    Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
    W. Raider wrote:
    Repairing permissions doesn't fix it.
    I reverted to the previous version, 11.0.2.
    1. Quit the new crash-prone iTunes.
    2. Delete the app.
    3. Restore v. 11.0.2 with Time Machine.
    4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
    5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
    6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
    7. Launch the older version of iTunes.
    My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
    Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

  • Lost a preinstalled app.  If I use RESTORE to restore my home page layout will I lose downloaded free and purchased apps?

    Lost a preinstalled app (YouTube).  If I restore my home page layout, will I lose my free and purchased apps?

    No, you will not. You apps are yours to keep. Restoring the home page layout will remove all folders that your 3rd party Apps resided in, then place them in alphabetical order starting from the second page.

  • HT204088 I am being billed twice for every game purchase on itunes. Where can i seek some assistance with this? Otherwise I'll have to cancel my Apple account, don't want to do it, but no choice.

    I'm being billed double for all itunes downloads to my ipad2. Need to discuss with someone prior to calling American Express to cancel the charges.
    940390 7995 on my iphone4.

    You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Billed twice for movie rental and requesting credit?

    Billed twice for a movie rental and requesting credit.  How do I request credit please?

    Click here and ask the iTunes Store staff for a refund.
    (113499)

  • Being billed twice

    I want to avoid being billed twice.
    I have both single app membership and annual membership of Adobe photoshop (cc).
    I want to keep the annual creative cloud membership.
    I tried canceling the month to month subscription but the cancel subscription tab is missing on my subscrition page.
    How can I cancel my billing on single app (I have already been billed for 4 months in this manner)

    contact/call Adobe

  • HT201359 Why am I getting billed twice for a song download

    Why am I getting billed twice for a song download

    If you are being charged double the listed price then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption (if you are downloading the song twice then in some countries you will be charged again as redownloading is not currently possible in all countries).
    Or are adding or changing credit card details on your iTunes account ? If you are then each time that you do so a small temporary store holding charge ($1 or the approximate local equivalent) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702

  • Why is the app store requesting billing info for a "Free" app? The app is Pinger desktop

    I tried to download Pinger Desktop from the App Store, which is listed as FREE. Why is the App Store asking for my billing information for a free app?

    If you have a None payment option, choose that.

  • HT1491 i have been billed twice for some apps i purchased and dont know how to get a refund for these items. im frustrated as i have looked all morning to my dismay and am now tired of looking.please help

    i am wondering if anyone can tell me how to go about getting a refund on my account with itunes for apps i have been billed twice for. this has happened befor and u used to be able to gointo purchases and report a problem and they would take care of it. now we have to go thru all these bells and whistles to just get a minor problem fixed.....how frustrating is that !!!!!!!!!

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

  • HT204088 I have been billed twice for the purchase of the same audiobook. what is my remedy?

    I have been billed twice for the purchase of the same audiobook. What is my remedy?

    Contact iTunes Stores support: http://www.apple.com/support/itunes/contact/

  • HT2905 How can I prevent from being billed twice?

    My download was interrupted. When it resumed, it resulted in a double download. How can I prevent from being billed twice?

    If your phone is locked with a passode, photos & videos, in your camera roll, cannot be imported to a computer, unless that computer was previously used with the phone, while the passcode was in effect.

  • Billed twice for an item purchased in iTune store

    how can I get back my money becasue I have been billed twice for an item purchased on iTune store...please help advise on how o reach iTune support team as i couldn't find how.

    Click here and fill out the form.
    (98041)

  • I have downloaded update Manager twice for updating my photoshop, but I still get error

    I have downloaded update Manager twice for updating my photoshop, but I still get error

    what error? what system are you on? Have you considered simply uninstalling and reinstalling PS and trying again?
    Mylenium

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