I'm being made to use a trial version when I pay for CC. What's going on?

My adobe is acting weird. I pay monthly for CC but the other day when I went to open Illustrator, adobe opened another window asking me to sign on because I had been signed out. I signed in and it asked me to start a trial. I am up to date on payments, so I don't understand why it's doing this. Any help? I just want to use the program normally.

Thx John - but the page did not provide a solution. I too am having the same problem. Simply, we are being ripped off blindly by Adobe, moreso in Australia where, because of geopricing by Adobe, we are forced to pay more for our software ...
Frank

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