I'm checking my iTunes account, and it shows that a bunch of apps have been added to my account that I did not buy, nor are they on my iPhone. What can I do?
I'm checking my iTunes account, and it shows that a bunch of apps have been added to my account that I did not buy, nor are they on my iPhone. What can I do?
change your password and see if they purchases hit your card on file
Similar Messages
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Ive changed my apple id. in my iPad and iPhone under iTunes it's showing the new id but under iCloud still shows old I'd. I have been told to delete account and add in new one but worried in case lose all my stuff that's already saved in iCloud. any idea?
If all you did was rename your ID, you can go to Settings>iCloud, tap Delete Account, choose Delete from My iPhone when prompted, then sign back in with your renamed ID. Deleting the account only deletes the account and any data you are syncing with iCloud from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts, your data will be synced back to your phone when you sign back in.
If, however, you are changing to a new account with a new ID, choose Keep on My iPhone when prompted. Then choose Merge when you sign into the new account and turn your iCloud syncing back on to upload your data to the new account.
Before deleting the account, save you photo stream photos to your camera roll (tap Edit, tap all the photos, tap Share, tap Save to Camera Roll). -
i have a laptop mac 3 years old i did not pay the extend warranty plan, so know i can't update the iPhone 5 because thai do not accepted a update for iTunes the new version what i have to do call to apple or make repair
You need to be running Mac OS X 10.6.8 or newer to sync the iPhone 5; this may require buying a Mac OS X 10.6 DVD from the online Apple Store. OS upgrades aren't covered by the warranty.
(77198) -
I have a Mac OS X Snow Leopard version and my fan keeps coming on. I have been away for a week so it has not been used and yet when I started it up the fan started straight away. Is there anything I can do? Please help! Thanks
Yes, look in Activity Monitor (Applications /Utilities /Activity Monitor.app) and see what it eating up all the %CPU. If anything is over 40%, post the name here to get advice or just kill it straight away with the red 'Quit' button.
If nothing is using up CPU resources, but the fans are going full blast, do an SMC reset. Read the instructions here:
http://support.apple.com/kb/HT3964 -
HT1414 I can not buy gems in clash of clans. What can I do?
I can't buy gems. What should I do?
What happens when you try to buy them ?
If you are getting a message to contact iTunes support then you can do so via this page and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
the iMessages on my computer won't catch up to those on my iPhone like they normally do. please help me and tell me what i can do to fix this problem.
If you weren't able to sync the purchases to a computer previously and now your iPod needs to be restored so you can't sync it now, then you may be out of luck and will need to purchase your content again. Officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications and iBooks. The official statement of their policy can be found here, among other places.
You can try contacting iTunes Store Customer Service (select the "Music Purchases" or "Video Purchases" category, as appropriate, then "Lost or Missing Items". You'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) ") and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.
Good luck. -
HT4796 iPhoto did not pick up the photos I migrated. What can I do?
my migrated photos were not picked up by iPhoto, and I can't find them. How do I get them?
If you used Migration Assistant to transfer your pictures from a PC, it's normal that you don't see them in iPhoto. Also, Migration Assistant creates a new user with the transferred data, so open > Log Out, and log in the new user. Then, open iPhoto and drag all the pictures from Pictures folder (if they were there in the PC) to iPhoto
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Did NOT download iOS8 but having cellular issues. What can I do?
I never downloaded iOS8, but just this morning (around 8am) I started having cellular issues. It keeps "Searching..." and never finding my network. Wi-fi works just fine. What gives?!
I saw the annoucements that they pulled the upgrade, and that people should downgrade to get their phones to work again. My problem is that I don't have anything to downgrade to, because I never downloaded iOS8.
Should I upgrade to iOS8 to get my network to work again?Hi Miyabi_Na,
Try using the following information to help you address this cellular network issue:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Why is Verizon not adding my data add ons when I sign in and try to use the service? I have been adding on since early November and I had to get another refill card. I don't have any data on my prepaid phone. Where is my data? I can't use my prepaid. I need help.
2BNatural,
I am so sorry to hear of the issues you are having with adding data. We definitely want you to be able to have access to your data added. I apologize as we are unable to access prepaid accounts. Please reach out to our prepaid department at 888-294-6804 for further assistance.
LindseyT_VZW
Follow us on Twitter @VZWSupport -
I have two Itunes Accounts and I would like to merge all Apps to one Account. Is this possible ?
I have two Itunes Accounts and I would like to merge all Apps to one Account. Is this possible ?
No. You can not.
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How can I get my old iTunes music onto my new computer without access to my old computer? I left my previous job and forgot to transfer my music. I bought iTunes match and it shows my old Mac as a device, but I cannot access any of the old music. All I can find are what was on my iPhone, but that's not what I want. I need all my old music from my old Mac, which has been wiped clean by IT at my old job. BUT, I did have iCloud at that time and I thought all my music would be accessible through it. I don't understand the Cloud! And I'm thinking spending $24.99 on iTunes Match was a waste of money because I still can't access my old music.
When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing! -
I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music from itunes it no longer goes to icloud an does not show up on my iphone.
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
i damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?
Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier. -
I just bought this movie "Godzilla 2014" but it won't show in my Movie Library. I closed my Itunes and put it back on again but still won't show up. I checked my purchased list and it shows that I recently bought the movie but when I checked the itunes store it wants to buy the movie again. Please help me with this right away Apple.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
I am using itunes 10 and trying to consolidate my files. I keep getting the error "Copying files failed. The file name was invalid or too long". How can I indentify what file is causing this problem or resolve this issue?
BUMP
Yes, I just get that message. I don't see how I could investigate this problem.
I didn't mention that this happened when I was consolidating my library, not copying files to another computer.
In other words, I'm using a "normal" itunes procedure, itunes won't complete it, and won't tell me exactly why or how to figure out how to fix it...
Is there at least some easy way to tell which files were successfully copied to my itunes music folder so I can work on moving the uncopied files?
Can anybody help me?
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