I'm connected, but I cannot access iTunes on my iPod. The logging off trick won't work!

Hey world! Since this morning, I cannot access iTunes on my iPod. I tried the logging out trick but it won't work...HELP!!!

If you were to take a second and look at other posts, you would see that this is very common today. Be patient, Apple will get it corrected.

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HT2534 my app store is working perfectly fine in my i3gs but i cannot access itunes in my 3gs device

i have itunes and app store in my 3gs device , appstore is working fine but i cannot access itunes when i open it it
only shows two options itunes u and podcasts nothing else
i want to how can i download or listen music or watch videos in my 3gs device using itunes
I am waiting for your reply
Thanking you
Avisha manav
9810923788

settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
one of those shall work. The last step would be to restore your device (apple.com/support) HT1414

TS1363 "An iPod has been detected but it could not be identified properly" iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.

"An iPod has been detected but it could not be identified properly" iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.

Hi cueball819,
Thanks for using Apple Support Communities. This article has steps to try if your iPods aren't recognized by iTunes or Windows:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari

Cannot access itunes store on ipod nor wifi and can't restore

so i cannot access itunes store on my ipod. plus neither wifi yet my ipod shows wifi signals??????? so what should i do. and i cannot restore my ipod for some reason pleaaaaaaaaaasssssssssssseeeeeeeeeeeeeee HELP ME??

Thank you...problem solved! Yes I was using the same name. The issue was really for me with downloading the updates for iPhone apps. I deauthorized all, and now am able to download the updates. And play purchased music. So I know I'm good with this machine, and with the others ones when they come up I'll authorize them. Thanks again.

Wifi is connected but i cannot access websites can you help?

Hello - My wifi is connected but my ipod will not load any web sites. Can someone help?

- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
= Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
Other devices successfully connect to the network?

HT202213 Apple TV sees my network, says it is connected but I cannot access my "Computers" on apple TV, keeps saying please log in your computer, any Ideas, Firewall or something I tried everything I can think of???

Trying to access my purchases from Itunes but cannot get my computer on the Apple TV, also this all occurred right after last update??? any ideas??

Anyone have any ideas or information to help with this? Any help and consideration is MUCH appreciated.

HT5848 i'm hooked up to a wifi network but i cannot access itunes radio without using cellular data, why?

I'm trying to use the new iTunes radio but it keeps telling me "Network Unavailable, Connect to Wi-Fi network or use cellular data". Problem is, I am hooked up to a Wi-Fi network. I went to settings--> Wi-Fi--> and it is one and connected. How can I get iTunes radio to recognze this?
Thank you

After I did a hard reset I was able to see the radio. Now, a few moments later, the radio has dissapeared from my music all together. I just turned my phone off and back on again in hopes that it would reappear but it did not. I then tried to do another hard reboot butthat did not work either. I have lost it altogether.

HT201363 My Gmail account has been disconnected, ( I forgot my password), and the reference accounts and cell phone are from my previous work. ( I have retired ). I cannot access iTunes, or iCloud, I have set up another mail carrier, I have tried many tim

I need help, the default account is gmail, I cannot access, forgot my password, and the other account and cell phone numbers to recover this account are work accounts/#'s, and do not have access anymore. I have set up a yahoo account, however, the default continues to go to gmail. I cannot access itunes, or any of the apple communities. ( I am happy to see the security, however, now I am stuck. HELP!

What, exactly, "continues to go to gmail"? You need to provide us with very specific information as to what things you are having problems with. One at a time.
Thanks,
GB

I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

Reset everything.. did you do this?
Tap Settings / General / Reset / Reset Network Settings
If you're already been there, done that, could be a third party app preventing Safari from accessing the web.
Re sync your apps 5 at a time, then test the iPad.

HT1911 what to do when unable to access itunes store? I tried logging in but it tells me I'm not connected to the internet.

what to do when unable to access itunes store? I tried logging in but it tells me I'm not connected to the internet.

You cannot use the iTunes Store of any country other than one one in which you live and have a payment method. If the Sound Cloud app is no longer available in your country's iTunes Store, then that app will not be available to you. Contact the developer and ask if they have any plans to re-release it in your country; it may have been removed due to a problem or pending update and will be reinstated at some point.
Regards.

My apple 5th gen ipod is connected to wifi but still cannot access safari and other websites..can some1 help me out?

my apple 5th gen ipod is connected to wifi but still cannot access safari,itunes and other websites. the ip address is not strtng wid 169 and i have reset the network settings also..can some one help me out

The 169 IP address mans it did not correctly negotiate with the router:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Itunes says I don't have an internet connection but I can access the internet. I turned my firewall off. How do I get onto itunes store

I can't access my itunes store, it says I don't have an internet connection but I do. I tried updating to the newest version of itunes, turned off my firewall, checked to make sure itunes was allowed in my internet options. what else can i do?

Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?

ITunes Match is on but I5 cannot access any songs. All my music in the cloud and I have no issues with my IPad playing music

ITunes Match is on but IPhone 5 cannot access any songs stored in the iCloud. I have no issues with my IPad playing music stored in the cloud. All settings appear correct. ITunes Match is turned on on my PC. No matter what I do I cannot get get any music even when I try to sync tunes purchased from the IStore.

Hello mwbark,
The following article contains information that may be helpful in getting your iPhone working with iTunes Match.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Cheers,
Allen

I'm trying to connect to my work's VPN. I am connected to the VPN, but I cannot access the server. I keep getting a message that says the server may not exist or is unavailable. I know that's not the case because my coworkers are connected. Can someone

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I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

I'm connected, but I cannot access iTunes on my iPod. The logging off trick won't work!

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