I'm connected to Internet but can't connect to app store?

I'm connected to the Internet but then can't connects to app store. Why is that?

Did any one set restriction to App Store?
Settings>General>Restrictions

Similar Messages

  • Update available but can't download mac app store

    Mac app store says i got an update, but when i click the updates tab, says all software is up to date.
    Xcode was updated not so long ago and i could never run the update, so i think that is the update it says i have.
    I need that update for better stability and work better with my projects, and can't update because of this issue.
    BTW my connection is too slow to download the whole xcode again. what do i do?

    10.5.8 is Leopard, no Appstore.
    10.6.6-8 is Snow Leopard, that's what you need.
    10.7... is Lion (also Appstore ofcourse), but this OS is different. Why not upgrade to Snow Leopard first, and then decide later if you will (and can) go to Lion?

  • Moved from Oz to the Uk but can't access UK app store

    Have moved from Australia to the uk and have changed my information in my iTunes store and registered it with a uk debit card etc. However when I go onto the app store it still shows Australian Apps and when I go to download them it says this appleid can only be used with the Uk store... How do I access the Uk store? I want my iPad, and iPhone, to automatically go to the uk store. When I click support at the bottom of the featured page it goes to a .com.au website.... It obviously thinks I'm still in Australia.
    I also can't use bbc iplayer app, despite being in the uk... It says it's not supported in my country?!
    I know there's a whole heap of threads about is but none that seem to address my problem directly.  If you can help you'll be doing me a huge favour!
    Thanks in advance!

    First, on your phone: Settings>Store...sign out...now sign back in, then sync your phone while logged into the UK store on your computer...still using the same Apple ID, correct?

  • I am trying to upgrade to iPhoto 11 but can't get into App Store.

    I am trying to upgrade to iPhoto 11 so it works with Maverick.  but in App store the pervious owner of the computer name wants to be login for iPhoto.  I keep login in but when i try to get the new iPhoto his name keeps coming up with the computer previous owners name.  In the log in his user name/email is greyed out and it just wants his password.  I cant remove his name.   On the system setting it shows me as being logged into the App Store.  I have gone to various discussion groups but none have covered this problem.  suggestions?

    You need to erase the Mac and start over. Everything is pretty much registered to the original owner's Apple ID. It is encoded in the software and you won't be able to update anything Mac App Store software without the original owners Apple ID. Plus everything of his that you have now is pirated software. The Terms of USe don't allow him to pass anything but the original version of OS X to you.

  • I can connect to the internet and everything is working o.k. but I cannot connect to the app store. Error message reads Cannot connect to App Store

    I can connect to the internet with no problems ,but I am unable to connect to the App Store. Error message reads--- Cannot connect to App Store.

    Hey William,
    It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
    Can't connect to the iTunes Store - Apple Support
    Note that the title is for the iTunes Store, the steps are still relevant.
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • Can sign in with Apple ID, but can't connect to App Store for updates

    My wife just received her new iPad on Friday. When she went to update the apps that indicated they needed to be updated, she was able to sign in with her Apple ID. However, after a few seconds of processing the message appears that her iPad was unable to connect to the App store. (She was connected to the internet through WiFi). The next day at the Apple Store, the same thing happened as well as to other users, including those at the Genius Bar so we are not alone. Any insights? We thought that by the end of the weekend the issue may have been resolved (high traffic / server overload???) but still locked out of the App store.

    OK so here is what seems to be the problem -- Apps and under which account they were purchased / downloaded. My wife had downloaded a slew of apps under my Apple ID in the past, so when she attempted to sign in with her Apple ID there is now a conflict (this was not an issue before iOS 5.1 or so it seems). This simple fact totally prevents access to the App Store. This explains why my iPhone could connect to the App Store (it only has apps downloaded with my Apple ID) and hers could not.
    So we sat down and made a list of all of the apps on her iPhone and iPad (the ones she wanted to keep), then went into iTunes and clicked on APPS (under Library in the left column). Once you are in there, a list of apps installed appears. Right click (option-click) on each app icon to GET INFO -- this displays which Apple ID account was used to download that particular app. (Thanks Rysz)
    Thankfully all of the apps that were causing the conflict were free, so it was simply a matter of deleting these particular apps off of iTunes (on her iMac -- right click to delete) as well as her iPhone and iPad. Then all you need to do is re-download them when she is signed back into the App Store with her Apple ID.
    After I deleted all of the apps, I again tried to sign in to the App Store to re-download the apps she wanted to replace. But I was still getting the dreaded error message stating "Can't Connect to App Store". So on her iPhone I went to Settings and reset the network connection, signed back in to our Airport WiFi network. Tried again, no luck. Signed out of the App store and re-signed in, and glory hallelujah -- I was now able to access the App Store and start the download process for both the iPad and iPhone (thanks Thom_D for the suggestion).
    Once everything was back to normal, plugged each device in separately to her iMac and resynced in iTunes. Knock on wood, I think it is now working like before.
    Hope this helps a fellow user out there.

  • Hi there!  We just got an ipod touch 8G.  We have wireless internet, but can't join the network with the ipod touch!  Very frustrating and we have tried all of the troubleshooting suggestions on the support site.  Help!  The router is a linksys WRT120N.

    Hi everyone!  WE just got an ipod touch 8G.  We do have wireless internet, but can't join the network with the ipod touch.  Message comes up.."unable to join the network".....very frustrating!  We have tried all trouble-shooting suggestions on the site, but nothing is working.  Anyone out there got any ideas for us??  The router is a Linksys WRT120N.
    Thanks for any help any one can give!!!

    Does the iPod connect to other neworks?
    Do other devices connect to the network?
    What encryption are you using?
    How you tried changing the type of encruption? Changing to no encryption?

  • My iPhone 4S will not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

    My iPhone will
    not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

    Try resetting your network settings.
    Settings>Genenal>Reset>Reset Network Settings.

  • TS3638 i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

    i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

    Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
    Make sure the Firewall is turned off.

  • Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

    Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

    Just to be clear. You have downloaded the Yosemite installer. However you say while it's updating you get the error you are not online. This is confusing since you shouldn't be able to use your computer in the process of updating.
    Exactly where do you see you need to 10.9 to get on Safari?

  • Im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

    im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

    Try removing said card then re-enter all card details, if still no joy then try a different card to see if it is the card or a problem with your iTunes account, one other thing that you could try is changing your iTunes password as this sometimes cure thing as well.
    Also have a look at your purchase history to see if you have any items that are still waiting for payment as this can sometimes screw up your payment method, if this is the case then I would defiantly try a different card.
    If none of the above work then I would contact iTunes support.

  • My Mac Pro running 10.6 Snow Lep cannot connect to App store. I want to upgrade to Mountain Lion but cannot. Can anybody help?

    All attempts to connect to App store have failed with my Mac Pro.  Running 10.6 Snow Lep and want to upgrade to Mountain Lion.  How can I do it???
    So far all advice useless.

    You need to be running at least 10.6.6, and 10.6.8 is better. If you have the App Store icon, you are probably already at that version.
    10.8 is not available to all Mac Pro 65lb tower models. Those made before the 2008 model will not be able to Upgrade at any price.
    10.7 is available if the mac App Store is working, but you will need to CALL Apple Online Store Support to arrange to buy it over the phone. They will sell you a special download code.

  • I can not connect to app store and I have internet conexion. Any help please?

    I can not connect to app store and I have internet conexion. Any help please?

    Hi Rhiannon.A,
    Try to reset all setting on your phone and see. If issues still persist try to back up your phone using iTunes and restore it using computer.

  • My new ipad4 can connect to itunes, but can not connect to app store. Please help.

    Please help me to connect to app store for ipad4 but can connect to itunes. Thank you.

    AlexLee123456 wrote:
    Thanks for the help guys... iTunes is up and running (on my PC) however when I plug in the iphone it just doesn't connect to it, so I guess it must be itunes fault, however I have restarted my computer and this hasn't helped either
    The iPhone is still stuck in recovery mode?
    If the iPhone is not detected you will need to try other USB ports on the PC or try other USB cables. You could also try another PC/ Mac is you have one available to see if the PC is at fault.

  • Can't connect to app store but can connect to iTunes store.

    I want to upgrade to Mavericks but I cannot connect to the App Store. When I try to sign in, it immediately reads: connection failed. However, I can sign in to the iTunes Store. I've scoured these forums but nothing I've read has helped. Can anyone help me?

    There isn't anything about Firewall under Sharing.
    I turned Firewall off under Security and restarted. Still no connection to App Store.
    Turned Firewall back on and added App Store under Advanced to allow incoming connections.
    Still no dice.
    Could I uninstall App Store and redownload it? Can't find it to download though.

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