I'm connected to the Internet but I can't sign in on Skype or play online games?!

My parents changed the channel for the BT home hub and I am online the wifi config is all green but I can't play online game or Skype as it says I'm offline?! I have gone on advanced settings and updated my mac and restarted it but still no working but it works fine on my phone! HELP!

Am a newbie but somethings may work here, Go to dock preferences and to network and to your airport connection window.
You have a green light signal in network status window? If it is yellow or red it is unavailable. If your connection is full of traffic, this may effect connection.
In window you may need to type in optional search domains. Your provider should tell you this no one else~ They would also walk you through your connection failures. If it is yellow and you connect to your provider's router and don't have your own router, this number may not appear in your connection information. You need to tell them their router is down so they can fix it. They may not find out if pings come back. Pings may also be cached (I am not sure but it might) so it may take them a while to find out if you don't tell them. I would call your provider. Maybe empty your preferences in your browser. You may have cookies or garbage to empty there. Use another browser.
iMac   Mac OS X (10.4.10)  

Similar Messages

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    ~~~~~~~~~~~~~~~
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