I'm devastated- cann't turn it off! please help!

i've had this video iPod for about 5 days, and it's giving me problems. worked just fine for the 4 days, and today i tried to turn it off...no such luck. I guess i'm waiting for the battery to run out so it will shut off. Please advise - should i return it, or is there a trick to it. PLEASE help, i'm so upset!!
Video iPod 30g   Windows XP  

i ended up using the ipod "updater" - available on this site here:
http://www.apple.com/support/downloads/ipodupdater20060628.html,
it can't hurt,and it's not a bad idea anyway, depending on which version of the software is currently on your ipod...
make sure you choose "update" and not "restore"...the latter will wipe your ipod clean (which isn't too bad, as long as your itunes stuff is up to date)
good luck.
Dell Inspiron 9200   Windows XP  

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