I'm downloading music and am being told I don't have access privileges to do this, getting error 5000. Help.

I am trying to download music (having done this successfully in the past) and am now being told that I don't have the access privileges to do this. I tried restarting and I get the same thing. The download summary shows "error 5000". Help please.

Hello!
Someone else here had the same issue, the steps might help you:
What is error -5000? It won't sync my songs to my iPod Touch.

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