I'm downloading trial Indesign and I get error 49, patch failed, how can I fix this?
I'm not the savviest of users I'm afraid!
Lindsayb61684269 for information on how to resolve Error 49 please see Error downloading and installing Creative Cloud application. If you have an active membership you are welcome to contact our support team directly for assistance at Contact Customer Care.
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I have OSX 10.9.4 , Safari 7.0.5, and the latest version of Adobe flash player. I have tried all the uninstall and install fixes and I still get flash player failure. Any other fixes?
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Flash won't work very well, if at all, but it shouldn't crash. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
HavI e downloaded my InDesign CS6 , but files will not extract. How can I fix this?
I have downloaded my InDesign CS6 Suite , but files will not extract. How do I Solve this?
We cannot know. You're being to vague and not offering any detailed info about your system and so on.
Mylenium -
Hello, i'm trying to download the new verison of itunes, and im getting an error message: Apple mobile failed to start and c;runtime failed. how can i fix this issue
Hi Tatilopez86,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
Trying to download iphone update and my network connection timed out. how can i correct this
trying to download iphone update and my network connection timed out. how can i correct this?
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
When I try to check "Mail" in iCloud prefs on my Mac, it says I need an iCloud email address. I already have one (and I get mail at it). How do I fix this?
Have you reset the password recently for the email account?
A real simple fix usually is to delete the mail account (settings < mail contacts calendars, tap the affected account and choose delete at the bottom) Then re add the account. -
Why won't my iPad mini download music or video's? I click the download button and it will say its downloading. Then once finished it will just disappear? How can I fix this problem?!?!
Are you using the same apple ID and password?
it seems all is in order, but perhaps the password isn't valid.
if the reset didn't work, try signing out of iTunes and App Store, then back in.
have you tried going to App Store - purchased and tapping on the cloud icon for the apps you want? You will still be asked for your password. -
I bought the song 'Go the Distance' by Michael Bolton. It said it had completed downloading but when I play my song it stops 1.01 minutes into it and goes onto the next song. How can I fix this?
It seems like alot of people are having this problem tonight. I dont know how to fix it but i hope apple fixes iTunes soon.
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I have recently updated my CC programs to the latest version (CC2014) and now all of my files wont open by default into their respective programs, only if I open the program and go to file>open and open the file from there. How can I fix this?
I have tried 'Open with' and the version of the program now installed on my computer isn't even suggested as an option and when I browse for it, the file wont open with it anywayOn Windows (don't know about Mac), the latest version will always take over the file association, and become the default for indd files. It's impossible to change it.
But there is a plugin for ID that makes this possible. Never tried it myself.
https://www.rorohiko.com/wordpress/downloads/lightning-brain-soxy/ -
Trying to update my software (iPhone and iPad) it says my iTunes software needs to be updated, but it is already is. I try this over and over again. I've already reinstalled iTunes and have shut down and restarted my Mac several times. How can I fix this?
This is what worked:
"In iTunes, I signed out of the store. I exited itunes and restarted it, logged back into the store (with my apple id), then I pulled down the iTunes menu in the menu bar and selected Check for updates.
At this point it said that iTunes 11.1 was available and I'm downloading now " Quoted from a fellow user.
It fixed my problem. -
I recently bought a new PC and when I transferred my photos a number of them became distorted- the top half was ok but the bottom half were color shifted. Also a number of them the top and bottom don't line up. How can I fix this?
Hi, I see I haven't had any responses but these problems haven't been fixed.
I still haven't been able to transfer purchases from my phone to my comp so consequently have stopped purchasing on my phone.
I bought a couple of albums recently via itunes on my comp, and tried to tranfer them to my phone via a playlist, but the sync often crashes. One album transferred except for one song, and the other hasn't at all. What happens is that when I autofill from a playlist it often hangs for ages on the first song and then I have to quit the application altogether as nothing happens for ages. Basically, the whole Itunes software freezes.
After this I find it hasn't transferred any songs, but they do appear greyed out on my phone, which means it has transferred some basic data such as the titles, but not the song itself. When I try to repeat the process to complete the transfer Itunes tells me that it can't transfer because the songs are already on the phone, but they are not!! I can't click or remove on the greyed out items, so now I have a couple of almost full albums on my computer that I can't tranfer or install on my phone, and a whole bunch of greyed out songs on my phone that I can't play or remove!
The rest of the problems as above still stand. I downloaded the latest itunes OS updates but nothing's changed. I haven't done the very latest iphone update yet though because it says you need to make sure your stuff is backed up, and I don't want to lose the purchases I made on the phone that I can't transfer to my comp. I'm planning on uninstalling itunes completely and reinstalling but I have little faith that this will fix the issue.
Can someone please help at all?? I'm so sick of this! -
Hey my lock screen button and home button jammed it doesnt work.How can I fix this problem.But first of all I live in Turkey.But my Iphone 4 is bought from apple store victoria gardens CA.Do I have warranty in Turkey ?
The warranty is only good in the country of purchase.
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I am trying to download CreativeCloud Setup but am receiving Error code 213. How do I fix this so I can download Adobe Pro XI?
Hi Lynn,
You I'd try running the download again with your anti-virus software disabled using a newly created admin account.
- Dave -
Im trying to import a large amount of pictures to Iphoto. I have pleanty of space on my HD. But half way thru the transfer an error message comes up and says not enough disc space. How can I fix this?
I. I want to import 58.64 GB of Photos from an external HD
2. I have 278.28 GB space left on my HD
3. The exact error message goes like this......
Insufficient Disk Space
iPhoto cannot import your photos because
there is not enough free space on the
volume containing your iPhoto library
I Have researched this and most advice is to empty the iPhoto trash. I have already done this and it did not help.
Thank you for helping -
When syncing Apps on my iPhone 5 through iTunes, they are all greyed over and I cannot make any changes. How can I fix this. It never happened with my iPhone 4
Connect your device to iTunes and in the the window were all the apps are greyed out make sure the 'Sync Apps' checkbox (top left corner) is selected.
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