I'm following Firefox Help for Windows XP on "clear cookies & cache." When I open Firefox & follow the Help steps (click on History, Tools, etc.) these aren't active links. I'm clicking on a Help display; no actions are executed. ???

(On desktop PC) When I open Firefox & follow the Help steps (click on History, Tools, etc.), these aren't active links. I'm clicking on a Help display; no actions are executed. Cookies & cache aren't cleared.

Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.org/kb/Private+Browsing
To see all History and Cookie settings, choose:
*Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
*Deselect: [ ] "Always use private browsing mode"

Similar Messages

A window has begun to pop-up when I open Firefox. Purple box with about 20 topics in it. How do I get rid of it?

It's a purple box that has about 20 topics in it. How do I get rid of it?

As far as I know, this has never been a feature of Firefox's core. Do you have an addon such as New Tab JumpStart or New Tab King that gave you this feature in Firefox 4? It's possible that whatever addon gave you this feature before hasn't been updated to work with Firefox 5. If you don't want to wait for that addon to update, you could try either of the addons I mentioned above.
Here's NTJS: https://addons.mozilla.org/en-US/firefox/addon/new-tab-jumpstart/
And NTK: https://addons.mozilla.org/en-US/firefox/addon/new-tab-king/

When I open Firefox (after upgrade) it does not show right side vertical scroller bar. I have to take the mouse and physically expand the browser to get the scroller bar to show. (never had this problem in previoius versions of firefox)

Firefox 4.0 on Mac OS 10.6.7 When I open Firefox it does not show the right vertical scroller. I have to take my mouse to the lower right corner and drag it open slightly and the scoller appears It will stay active through other tabs now until I close or shut down firefox. Once I reopen the same thing again no vertical scroller bar.

Yes AT&T is my ISP. I use DSL. Currently I am not at my home address. I am currently on a cable modem on COX.com.
I am also receiving a warning message "WARNING: Parental control appears compromised!".

I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.

I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.

It would be helpful to know what version of Acrobat, WORD, and operating system.
Without that info, I would suggest at this point to open your WORD file and then go to the print menu and print to file using the Adobe PDF printer. Open the created file in Distiller and see if you get a PDF. If so, check to see if AcroTray is running in the background.
You say you tried many ways. It would help to know what you tried and what worked or did not work, and at what point the failure occurs.

Just had help installing cc 2014. get this dialog box when i open the app. One or more files in the adobe folder necessary for running photoshop are missing. Help

Just had help installing cc 2014. get this dialog box when i open the app. One or more files in the adobe folder necessary for running photoshop are missing. Help

Please Run the Cleaner tool to remove Ps CC 2014 :http://www.adobe.com/support/contact/cscleanertool.html .
Restart your system and then try installing Ps CC 2014 again.
Regards,
Ashutosh

Wireless printer sharing- Verizon only has automated help-or any help- for windows. i have a mac.

i have a new Brother 490CW which instructs me to "push the WiFi protected set up button" on the router. the Verizon supplied router Ultraline series only has on/off power button. Verizon's help is abysmal. The automated response sends me back the the help for windows. can anyone tell me how to set up this printer as wireless?
thanks.

Pretty good directions here : http://www.brother-usa.com/support/wireless/Step1.aspx?ProductID=MFC-490CW
You'll find the SSID (ESSID) + WEP key on a sticker on the Verizon-supplied router.
Kevin
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

All that comes up when I open Firefox are my toolbars and a place to enter a URL, but there is no window. I have to enter full screen mode to view websites.

Something happened with Firefox where all that comes up when I open Firefox are my toolbars and a place to enter a URL, but there is no window. I have to enter full screen mode to view websites. How do I get back to a regular browsing window? I have no idea how this even happened.

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

When I open Firefox, it goes to the first page and then stops, saying "Not Responding" with the cursor spinning. What can I do to fix this? Thanks for any help

When I open Firefox, it goes to the first page I open, but then stops and says "Not Responding" with the mouse cursor spinning. I hit the close button and it says Windows is searching for a solution (which doesn't come).
When I open Firefox again, it says:
Well, this is embarrassing.
Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
You can try:
Removing one or more tabs that you think may be causing the problem
Starting an entirely new browsing session
Any ideas? I gretly appreciate any help. Thanks!!

What is that first page?
Can't you open any web pages in Firefox?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

Found 0 results for When I open Firefox I get a "Well this is embarrassing" message. Makes no difference if I click on "Start a new session" or "Restore", it crashes. Then I get a "crash report" which apparently goes nowhere. I have uninstalled and reinst

Found 0 results for When I open Firefox I get a "Well this is embarrassing" message. Makes no difference if I click on "Start a new session" or "Restore", it crashes. Then I get a "crash report" which apparently goes nowhere. I have uninstalled and reinstalled twice with the same result, what do I do to restore Firefox?
== This happened ==
Every time Firefox opened
== Last week when I opened Firefox.

The crash reporter doesn't appear to be working...Here are the details that were contained in the report:
Add-ons: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}:0.9.10.2, :3.63,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
Comments: I get an error message, " well, this is embarrassing"..and Firefox crashes
CrashTime: 1274739017
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1270304892
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 2699
StartupTime: 1274738966
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed.

I accidentally put a passcode lock on my iPhone and I forgot what I set for it, is there a way to take it off without accessing the phone? I have restored my phone but it doesn't work, is there anybody that could help me please?

I accidentally put a passcode lock on my iPhone and I forgot what I set for it, is there a way to take it off without accessing the phone? I have restored my phone but it doesn't work, is there anybody that could help me please?

You can't "accidentally" put a passcode on any iPhone...its a multi-step process. Further, restoring an iPhone will remove the passcode, as the passcode is not included in an iPhone backup.
Are you sure you're talking about the phone passcode & not something else...like the "Restrictions" passcode?

When I open Firefox a screen comes up that says register for "Inbox". I do not want to. I cannot deleate this and cannto figure out how to uninstall. Is it possible that I could speak with a live person that can help me.

I would like to delete the "inbox" screen from coming up when I open Firefox. I might help if I could speak with a person.

Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz

I just loaded the latest update 3.6 and when I open Firefox it freezes if I click on anything. Help

Mozilla Firefox flashed that an updated version of Firefox was available so I selected to update. It went through the update process without any errors. Now when I open Firefox and select any action, Firefox freezes and shortly displays Program not responding.

Try the Firefox SafeMode to see how it works there. 
''A troubleshooting mode, which disables most Add-ons.'' 
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. 
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. 
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Where can i find 64 bit Firefox v4 for Windows 7?

Where do I download 64-bit Firefox v4 for Windows 7? I see Google search results about nightlies and v4 RC but I am interested in the current official 64-bit release for use with Win7 running on my iMac (dual core) via Fusion virtual machine.
Thanks

Currently the release versions of Firefox for Windows are 32-bit and they work on 64-bit Windows. Mozilla are developing a 64-bit version of Firefox for Windows but it has not yet been released.

We have an older IMac (preIcloud) and just purchased a new Macbook Air. Our Iphones are set-up to synch with the IMAC and my calendars on the IMac & the phone look the same. But when I open ICal on the MacBook Air my calendar is missing items? Help..

We have an older IMac (preIcloud) and just purchased a new Macbook Air. Our Iphones are set-up to synch with the IMAC and my calendars on the IMac & the phone look the same. But when I open ICal on the MacBook Air my calendar is missing items? Help.

Are you wanting to import iCal to the MacBook Air. Since iCloud doesn't work with 10.6 OSX you probably don't have any data in iCloud yet?

How do I send Firefox information about It's helpful for Mozilla's engineers to be able to measure how Firefox behaves in the real world. The Telemetry feature

It's helpful for Mozilla's engineers to be able to measure how Firefox behaves in the real world. The Telemetry feature provides this capability by sending performance and usage info to us. As you use Firefox, Telemetry measures and collects non-personal information, such as memory consumption, responsiveness timing and feature usage. It then sends this information to Mozilla on a daily basis and we use it to make Firefox better for you.
Telemetry is an opt-in feature. Bring it to me

Hi Terrancecallins,
I understand that you would like to opt-in for the Telemetry feature in your Firefox browser. Thank you for your interest in helping to make Firefox better!
Here is the help article explaining how to turn on this feature:
* [[Send performance data to Mozilla to help improve Firefox]]
Please let us know if you have any other questions.
Thanks,
- Ralph

I'm following Firefox Help for Windows XP on "clear cookies & cache." When I open Firefox & follow the Help steps (click on History, Tools, etc.) these aren't active links. I'm clicking on a Help display; no actions are executed. ???

Similar Messages

Maybe you are looking for