I'm from Perú. My iPad doesn't work. I'm trying to contact with apple support but I can't. What can I do? How can I contact them?

I am Eileen. I'm from Perú.
I'm really concerned.
My iPad doesn't work since 2 months ago. And I can't do anything. In the Istore (where I bought my iPad, 1 year and 5 months ago) said that  they couldn't repair it, and I must to go to USA to fix it.
So I'm trying to contact with apple support but it's impossible.
I hope you can contact me, and it would be better if someone who speaks spanish contact me.
Thanks.

You may have to try and contact the authorized Apple support in Mexico or Brazil:
Latin America and the Caribbean
Brazil
0800-761-0880
Mexico
001-866-676-5682
iPhone:
001-800-692-7753
The 800-numbers to contact Apple (US) we see at the main Apple Store (US) are not
able to be used out-of-country; some listed in the Contact Apple are main numbers
though and one could pay the toll-charges to try ones luck...
•Apple - How to Contact Us:
http://www.apple.com/contact/
https://locate.apple.com/country
Find an Apple Authorized Service Provider?
Contact Apple for support and service
Sadly, most responding people here are just product owners and users; we do not represent
Apple, its policies, or other aspects of the business. As volunteers of our time, we, from our
places of residence or other locations convenient to our free time, we donate time and some
ideas on common to not-so-common technical or other issues; with no expressed or implied
warranty that our advice has any binding effect on anyone, and Apple is their own boss.
Often advice here cites Apple support articles that are published; some times persons with
experience unique that worked for them in certain circumstances, is shared. Other times
one may see a few wild guesses in attempts to help people with product issues. And most
times, suggestions to 'visit some Authorized Apple Service Provider' are all one can say.
Hopefully you can find someone at the Mexico or Brazil location that can give you some help
in regard to repairs or other alternatives; or perhaps a US independent authorized service
provider could look into your product & repair it; after you contact one to see what they'd do.
PS: did you find anything using these?
https://locate.apple.com/pe/es/
http://consultants.apple.com/locator-latin.php
Good luck & happy computing!
edited 2x

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