I'm getting a "carriage jam" message, however, there is no jam. I hear a loud ratcheting sound

printer is C7250 All-in- One. Running XP

Hi Edjohnspm,
You may find the document and/or video in this link below helpful. It helps with the "carriage jam" message you are getting.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786043&cc=us&dlc=en&lc=en&product=1153494&tmp...
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

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I'm getting a "carriage jam" message, however, there is no jam. I hear a loud ratcheting sound

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