I'm getting a error of -3212
I'm getting an error -3212. It is saying im unable to connect to the Itunes store. I have uninstalled and reinstalled the Itunes program. My network is working I'm able to get on the internet. I'm at a lost at this point. Someone please help. Need my music.
Hi queenmpr,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden
Similar Messages
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TS3297 I get an error message "-3212" everytime I try to access iTunes
Why do I get an error message "-3212" everytime I try to access iTunes
Try here > Fix for App Store and Passbook "Can't Connect to iTunes Store" Error - Mac Rumors
Same workaround helped here > https://discussions.apple.com/thread/4309531 -
i just downloaded iTunes for my Windows 8 laptop and get an error message when i try to connect to the iTunes store (-3212)
Hello Steve,
Thank you for the details of the issue you are experiencing with the iTunes Store. I recommend the following steps for error (-3212):
"Error 3000" through "3999"
Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.
Find the full article at the following link:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I keep trying to upgrade my iPad using iTunes..The error message "cannot attach to iTunes store...error message (-3212). Suggestions?
I get that problem once in a while and I will not be able to connect to the Internet with any of the 5 or 6 (or 7 or 8 ) web browsers that I use on my iPad. The one thing that I do that has never failed to work for me is to close all apps on my iPad and reset the device. I can't guarantee that it will work for you, but this works for me every time I get the server failed to load/can't connect to the Internet message.... Or whatever the exact message is.
If you have a ton of apps in the multitasking display, it can take a while to close them all, so you could just trey resetting the iPad first and that might be all that you need to do.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store. An unknown error occured (-3212). Also when I plug my iphone in to the computer it doesn't ever pick it up please help!!
same here no solutions
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I cannot sync my iphone to my itunes account on the computer. I get the following message: " iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure our network connection is active and try again." Has anyone else had this problem?
Did you find a resolution as I'm having same problem?
-
I upgraded to Itunes 11.1.0.126 yesterday....
Getting this message when I check for updates: "The Itunes update server could not be contacted. Please check your internet connection, or try again later."
Also, I get this error message, when trying to connect to the Itunes Store: "Itunes could not connect to the Itunes Store. An unknown error occurred. (-3212)"
I also upgraded my Iphone 4 to iOS 7 yesterday.
Wish I would have left well enough alone....Anybody else having these issues? Thankyou.Seems to be working now....
-
Hi
My i-pod touch is not getting sync and the error message is coming as "i-tunes couldn't connect to i-tunes store. An unknown error occurred (-3212).
I have updated the latest OS 6.0 in my i-pod touch.
Kindly send the solution
Regards
Deepak
<Email Edited By Host>Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
Also, you are not addressing Apple here. We are all just users like yourself. -
I have used itunes forever, Sunday night when I tried to get into the itunes store an error popped up and said could not open; error code (-3212), How do I get back into the itunes store?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
i keep getting error code 3212 when trying to connect to home sharing.. i am connected to the internet
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I am trying to connect to apple store and keep getting the message unknown error occurred (-3212) what is this, and how do I fix it, so I can
access the store againRun it in compatibility mode and input the credentials.
Mylenium -
i just downloaded the lastes itunes version & am not getting an error -3212 saying i am not connected to the internet... but I am and am surfing th web.. how do i fix?
Hi crichards23,
Here's an article that has troubleshooting for being unable to connect to the iTunes Store that would help you troubleshoot your iTunes connection issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
I hope this helps! Cheers,
- Ari -
I get an error -3212. What can I do to fix it?
When I try to log into the itunes store, I get an error (-3212). It says to make sure your network is connected and try again. What can I do to fix it?
See if anything on this thread fixes it : https://discussions.apple.com/message/17893018
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Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
Error Message - (-3212) What does this mean ??
I am trying to connect to iTunes Store and every time I try to connect I keep getting this message ...... iTunes could not connect to the iTunes store. An unknown error occourred (-3212) Make sure your network connection is active and try again........Can anyone help I cannot find the answer anywhere and it is driving me mad.
It may be that the iTunes store in your region is overloaded with users, the store is down, or you are having connection problems.
If you have broadband, unplug your router for a few minutes, plug it back in, and try again.
It is most likely that the store is overloaded with many people since it is the day after Christmas.
Good luck!
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