I'm getting a 'JSON request was malformed' when trying to log in on a toolbar...what can I do? Thanks in advance!

I am working with a company that requires me to log in on a toolbar, but when I do, I get the error 'JSON request was malformed'. WTH does that mean and what can I do? Thanks!

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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Getting the messeage request timed out when trying to ping

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Hi S.Akmal,
The request timed out also can caused by the remote computer no replayed, you can try to check the remote server whether it have some network issue, you also can connect this
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More information:
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https://support.microsoft.com/en-us/kb/170292
I’m glad to be of help to you!
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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You're welcome

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[NULL]
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Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
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http://support.apple.com/kb/TS3297
"Error 499"
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Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
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http://x704.net/bbs/viewtopic.php?f=12&t=6130
I was recently trying to upgrade to mountain lion through the app store. I have unreliable Internet from a cable company whom I will not name, but we all know who they are. My Internet dropped while downloading the upgrade. Once I went through the notorious unplug the modem/router and plugged it back in to gain Internet connectivity again, I could not resume. No matter what I did, the app store kept displaying "an error occurred." I am hoping that those with the same issue read this first to save them hours of skimming through the Internet to find a solution. Here are the steps to take:
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3. There is also an option to reset all warnings for buying and downloading under "View My Account." Do this, click "Done," sign out of the App Store and quit the App Store.
4. Open the Preferences in safari and select Privacy. Select "Remove All Website Data." Just do it.
5. Launch the app store and sign in.
6. Now, if you "Check for Unfinished Downloads" everything works peachy.
I hope this helps. Not much I can do for your Internet connection though.
JonEz15...
https://discussions.apple.com/thread/4697970?tstart=120

I'm getting a 'JSON request was malformed' when trying to log in on a toolbar...what can I do? Thanks in advance!

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