I'm getting a message saying can't connect to itunes store check intrnet connection
I have an older Mac book 10.4.11 and an older version of itunes 7.0 and when i try to connect to the itune store i get a message saying that itunes couldn't connect to the itunes store, check internet connection. The connection to the router is excellent.
This Aple doc is a good place to start -> iTunes: Advanced iTunes Store troubleshooting
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Hello Cpsbcs,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning in-app purchase issues:
If you don’t see your in-app purchases
Make sure you're signed in with the same Apple ID you used to make the purchase. Sign in with a different Apple ID if you need to.
Check the restrictions on your device to make sure in-app purchases are allowed.
Check your purchase history in iTunes on your computer to make sure you were charged for the purchase.
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Thank you for contributing to Apple Support Communities.
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Hello, I'm trying to install on my Ifhone emoji free, but I get a message saying "Can not connect to itunes store", what can I do?
Restart your modem, router (if you use one), and Mac. Then try again.
If the problem remains, consider http://support.apple.com/kb/TS1368
(This problem has nothing to do with iSight. Therefore, I have asked
that the Hosts move your topic to iTunes where you may get better help.)
Message was edited by: EZ Jim -
I keep trying to update my apps and but new apps nd the message appears 'that I can't connect to the iTunes store' I have tried using a friends iPod and he gets the same message, any ideas?
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How do I reinstall iWeb 3.0.3? I inadvertently opened an html file of my website and tried to open it with iWeb '09. I get a message saying “Can’t open file” etc., etc. I’ve tried reinstalling the updated version. Iweb will not open.
Delete the iWeb preference file, com.apple.iWeb.plist, that resides in your Home/Library/Preferences folder. Then launch iWeb and see if it opens.
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I think I found out how to solve this - I turned off iCloud documents and data, and now I can save and don't get the "can't open untitled.page" and am now able to properly save!
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When trying to download apps to my ipad, I get a message saying a secure connection could not be established and to check my date and time settings. Can someone tell me what this means and how to fix the problem?
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I can't update to the latest version of iTunes. When I get the software update reminder, it starts updating then just stops. Also, when clicking on updates I get the message ..can't cvonnect to iTunes...despite the internet connectivity being fine. Help!(Is it as simple as needing to clear some more space on my computer/removing programs etc?
Hey Tag2006,
Thanks for the question. Are you experiencing this issue on a Windows computer? If so, the steps in this resource may help:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
I keep getting this message: Mail can't connect to the account: "Sbcglobal". Enter the password... So I do and it opens up, but later it will happen again. It's not earth-shattering, but I keep having to stop what I'm doing to get rid of the annoying bouncing Mail icon.
If your password is accepted, and Mail connects to the account, but you're prompted for the password repeatedly, take each of the following steps that you haven't already tried. Note: these steps don't apply if the server rejects the password. That's a different problem.
Step 1
When prompted for the password, check the box marked Remember this password in my keychain.
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I am trying to update some apple apps I get a message saying I am using the Qatar store and must change stores. I don't know what to do. Please help
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When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'. I can access my account on a different PC but not my own. Can you advise me as to what I should do please?
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen
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