I'm getting a message that I have 0 bytes available but I have hardly any apps or anything on my phone. Any suggestions
I'm getting a message that I have 0 bytes available on my IPHone. I have very few apps, just a dozen photos and that's it. Any idea where my space has gone?
You would lose text message.. But you could always revert back with the backup you made.
You can import your pics/videos to your computer http://support.apple.com/kb/HT4083 and then sync it back to your phone via itunes. http://support.apple.com/kb/HT4236
Music/apps/contacts should be in your itunes library. For contact make sure your sycing it to whatever program you use in iTunes. http://support.apple.com/kb/HT1386
Similar Messages
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I've tried a dozen times to update from 3.1 to 4.2 and continue to get a corrupted message from iTunes. Please help
I only have a desktop, an iPad and the touch. No other prob. Downloading or updating. It appears to be with iTunes only as it will go thru the 15 min download but then will end with a message saying its corrupted try again later. I've scanned the computer and no other issues.
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I can't install yosemite, got the error message, that i have to use App Store to download it
I have been reinstalling OSX, but now i can't update to yosemite or install iMovie and iphoto again. I just get the message, that I have to use app store t download the programs, but i'm already using app store, any one who knows what to do? I already have the Mavericks installed.
OS Recovery
Boot up from your computer by holding down the command+r keys. This will take you to the recovery drive.
Select Disk Utility & hit Return.
In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
When done, go back to your desktop by restarting your computer. Try the AppStore again. If still not working see if Yosemite can be downloaded from Apple's Download website. -
How do I download a movie to my iphone 3G? When I click 'rent' in itunes, I get a message that there is not enough available local storage, but I can manage storage on my device in 'Settings'. I have activated icloud, but don't know how to change my storage so that I can rent and watch the movie on my phone. thanks for any help you can give.
I always do my Rentals with the itunes program on the computer.
Make rental from itunes store. It will show in movies under library, DO NOT click to play it. Plug in the device to the computer. Click the name of the device on left. Click on movies. There is an option to copy to the device. Sync. obviously you still need space on ipad to put rental but you can have it take computers hard drive space until you need it. -
Just updated my iphone. Now I can se I have two! iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first account where there is no available password. I have tried several times to reset the password, bun I don't get the information I need - I have no access to email. What can I do?
Hi, thanks for the suggestion. I have tried as you suggested, and when opening the "purchased" apps some have the icloud logo next to them, but I only have "OPEN" against "Find My iPhone". When opening it up, it goes through the same routine; needs to be updated before proceeding, and wouldn't update because I don't have IOS8.
Anything else I could try, or am I doomed!
All of your help is much appreciated, thanks -
... I should be able to use iBooks. However, I can't. When I try to download the app I get the message that I must upgrade to iOS7 - but then Apple's website won't let me download that either. So far, I have managed to download a book to iTunes on my PC, but I cannot get it to sync with my iPod, although I have synced music, a video and a few other apps. I cannot seem to find a solution to my problems with iBooks or iOS7. Please advise.
Yours truly,
Garth Reid
PS I also cannot get the app for Podcasts.Having the same issue here. I unfortunately purchased a book on iTunes, then went to download iBooks, but can't due to their recent update/upgrade. My kids iTouchs are all 6.1.5 , So I'm guessing that if you did not have iBooks previously purchased that you are now S.O.L. if you want to read a book on your iPod??
I am rather frustrated that I spent money on a book that they can't read.
Is there another app that will let them read it? -
Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method. I have used a third party uninstall program which appeared to delete all traces of firefox including registry entries but I still have the same problem.
I am now in the position of not being able to load any version of firefox. HELPSame problem here. I installed version 4.0, then removed it and tried to install 3.6. Now no version Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.
Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method. -
When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
I have currently 4.9 pages and I tried to open a document and I get a message that I have to purchase an upgrade of $19.99 is this correct?
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
With Windows 7 Home Premium, whenever I start iTunes, I get a message that colors have been reverted to Windows Basic because iTunes won't support my Windows Aero configuration. Is there a fix for the incompatibility? I don't mind the color changes, but I'm having an external speaker problem that could be related to the incompatibility (at random times--usually several hours after start-up, my external speakers--connected via my Samsung Central Station's wireless docking station and computer-installed dongle--shut off and won't play until I restart. I've investigated other options, but iTunes may be the problem.) Thanks.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I have a subscription on Adobe cc and I am trying to instaal it on a second pc. Lightroom ok, but failure 47 on Photoshop. I also get the message that I downloaded a trial version, but as I said I am already a customer. What to do?
Han,
You should be able to install CC on a second computer, licensing rules allow you to install on two computers.
Please first try signing out and back in: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If you open an application that's part your Creative Cloud membership and you see a message stating you're running a trial, see this link:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Pattie -
I am unable to update CC14, even tho I get a message that i have 4 updates waiting.
Why can't I download upgrades to me CC? I get a message that I have 4 new upgrades that need to be dl'ed, but no action when I click on Download.
Thanks, I am running Win 7 , 16 G Ram, and used both Safari and MSIE. I turned off all of my Norton protection devices (firewall, popup blocker, etc for the period that I was trying to download.
My next step is to uninstall and quit using CC. Thanks anyway, I have had problems with Adobe support on several previous occasions and it isn't worth the hassle. -
Why am I getting the message that I have timed out every time I go to check my purchase history in ITunes
Reset IE to defaults.
Tools > Internet Options > Advanced > Reset -
I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program. When I try to do that, I keep getting a message that I have a more functional product installed. Regardless, I cannot open the document that i need and it is urgent that i complete it and send it in. Please help.
Use this link Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
When you have downloaded it, then clean out the old adobe reader and then try to install the latest one, i had to do this about a week ago and it solved the problem.
Regards -
I get a message that I have exceeded my 5 computers that I am allowed to have 2 of those computers no longer exsist How do I correct this?
Use the Deauthorize All command documented in this article, or if it isn't an option, the 'contact iTunes Store support' link at the bottom of it.
(123203)
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