I'm getting a new ipod. My old one had a lot of music on it, so if I used my Apple ID when I ordered the new one, will they restore my music or will I have to buy it all again?

I don't really mind either way, but will I have to buy my music all over again, or will I get the new product with my music already on it? To make this a bit simpler, my itunes account never correctly synced with the music I bought on my ipod. I had a 5th gen, was completely satisfied with it, but I ended putting it through a swim session in a nearby lake. With my new ipod, also a 5th gen, will my music already be on the ipod? Any insight to this would be appreciated.

You can redownload most iTunes purchases at no additions cost by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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I synced my phone to my computer, then i backed it up. Originally i had 60 songs, then after the backup only 10 of them downloaded again. How do I get the rest of my music back? Do i have to buy it all again?

I synced my phone to my compuer, then i backed it up. Originally i had 60 songs, then after the backup only 10 of them downloaded again. How do i get the rest of my music back? Do i have to buy it all again?

If they were purchased from the iTunes store, redownload them for free: http://support.apple.com/kb/ht2519 (supported in most countries: http://support.apple.com/kb/HT5085).

Hi, my daughter is using one of our old iphones as an ipod (no phone service) It's listed under my apple id. when we downloaded the new updates, she started getting ALL of my incoming and outgoing text. How do I change this?

Hi, my daughter is using one of our old iphone's as an ipod (no phone service) It's listed under my apple id. when we downloaded the new updates, she started getting ALL of my incoming and outgoing text. How do I change this, without clearing her phone and loosing all her songs/etc....?

I did this on my phone. Her phone isn't activated, no cellular service. So, for whatever reason it won't even let me tap on SEND& RECEIVE, to uncheck anything

I have an iMac and an iPhone. I've just bought my wife a MacBook Air and want push my iCal to her laptop. Is it better to use my Apple id when I register the laptop or use iCloud to share.

Before I set up my wifes new Mac book Air I want to be sure I am doing the right thing. The main thing is that any changes I make to my iCalendar on my iMac or iPhone get pushed to her laptop and, when she gets one next month, her iPhone. Do I register her laptop in my name and use my Apple ID or is it better she has her own account and I publish my calendar through iCloud. I get the impression from the tutorials is that if I use iCloud she will only be able to view my calendar by logging on to iCloud and it will not appear on her iCalendar on her laptop or have I got the wrong end of the stick? Not so important is my contacts but I don't think you can use iCloud to share contacts, not the full address book anyway. Sorry if that's a bit long winded.

No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

How to set up several iPads using same apple id for classroom? The 1st one did great and the rest will not load any apps??

iPad minis donated to a classroom. Teachers are trying to set up several iPads using the same apple id, but the apps will not load on any but the first iPad set up. What to do?

Can you assign existing devices to a DEP account? When DEP came out, you could not.
"This document offers guidance on some important considerations for getting the most out of your iOS deployment." Covers: Prepare your infrastructure. Set up devices. Configure and manage devices. Deploy apps and content. Plan for support.
https://www.apple.com/ipad/business/docs/iOS_Enterprise_Deployment_Overview_EN_F eb14.pdf
Quick overview of zero-touch MDM enrollment, DEP
http://www.apple.com/education/it/dep/
Consider DEP, Device Enrollment Program. Use VPP, Volume Purchase Program. Select an MDM, Mobile Device Management. Read the Google doc below and nsdjoey write up.
IT Resources -- ios & OS X -- This is a fantastic web page. I like the education site over the business site.
View documentation, video tutorials, and web pages to help IT professionals develop and deploy education solutions.
    Education
      http://www.apple.com/education/ipad/resources/
      scroll down after all the pretty picture. Click on the words "For It".
    business site is:
       http://www.apple.com/lae/ipad/business/#browse-it-resources
      If necessary, scroll down until you see the Browse IT Resources button. Click on button.
    MDM -- Mobile Device Management
      For a comparison see this page:
      http://www.enterpriseios.com/wiki/Comparison_MDM_Providers
    VPP -- Volume Purchase Program
      http://www.apple.com/education/it/vpp/
Joe Rowe's Excellent guides
IT managers who are new to configurator and managing a cart of ios devices:
      https://docs.google.com/document/d/1SMBgyzONxcx6_FswgkW9XYLpA4oCt_2y1uw9ceMZ9F4/ edit?pli=1
         [ original announcement -- https://discussions.apple.com/thread/4256735?tstart=0 ]
Quick help presentation for students:
     https://docs.google.com/presentation/d/18937JdleX2gymtSb8zfbDczV-76BdR2DIfCV9eJi yOE/edit#slide=id.g1b776944_0_224

HT1414 When I downloaded the new softwared to my iphone, it put a password on my restrictions. This new operating system is terrible. Now it sounds like I will need to wipe my phone to get the restricton password off. What was wrong with using icloud p

I guess the title says it all. So am i correct that I will need to wipe my phone and loose all my contacts that I have spent years accumulating along with all my other data? There were no passwords on this phone before downloaded the updated operating system. This makes no sense. Find my phone is very sporatic with this new operating system. Jumps back and forth between phones on its own. I am so frustrated with Apple!

When I downloaded the new softwared to my iphone, it put a password on my restrictions
No it didn't. You did, whether you realize it or not. Restrictions can only be enabled by user interaction. They don't just turn on by themselves.
So am i correct that I will need to wipe my phone and loose all my contacts that I have spent years accumulating along with all my other data?
Why do'nt you just restore the latest backup that was made prior to you applying the update? Problem solved?

HT1727 My old computer died on me with no warning signs. I didn't know or need to copy my music to another computer. I would like to know how to get the music that I bought onto my new computer without having to buy it all again.

My old computer died on me with no warning signs. I didn't know or need to copy my music to another computer. I would like to know how to get the music that I bought onto my new computer without having to buy it all again. I just want to be able to get all of my music that I bought on itunes onto my computer. Right now the money ive spent is just gone and I have no music to show for it.

Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

It is unclear the advantage to pre-ordering the new iPhone 5. What I have read is that it will ship on the 21st? If so the only way to get one on the 21st is go stand in line. Please correct me if I am wrong.

It is unclear the advantage to pre-ordering the new iPhone 5. What I have read is that it will ship on the 21st if you pre-order? If so the only way to get one on the 21st is go stand in line. Please correct me if I am wrong.

if you don't have time to stand in line or don't want to risk getting there too late and leaving empty handed from the apple store preordering will guarantee you one but possibly in a slightly longer timeframe

HT201269 I used iTunes to backup up my iPhone 4 version 7.0.6 bought a new iPhone 5 and when I connect the new phone I get "iTunes could not connect to this iPhone. You do not have permission." How do I fix this issue?

Itunes 11.1.5
Mac OS X 10.7.5
IPhone 4 7.0.6
IPhone 5 7.0.6
Ikeep getting this error when I attach the new phone. After it would not work I did a Icloud back up of my old phone and restored it on the new phone, but I have other music and apps on my Itunes that I would like the option to sync and I like to be able to backup my phone on my Mac. What do I need to do to get the new phone attached back to this itunes?
iTunes could not connect to this iPhone. You do not have permission.

Im having the same problem after installing ios7.1
Checked the usb status and it sees an iphone ( 4s ) attached,
Repaired disc permissions
updated and reset iphone
and itunes
reinstalled mavericks from scratch
phone alert saying " TRUST THIS COMPUTER?"
hit trust
same alert keeps appearing
again and again
itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
what the actual F*** is going on and can anybody help ??????

If i have already logged in my iTunes with my iPod and plugged that in, but now i have a new iPod and I want to plug that in to my laptop how would i do that with out losing anything on my new iPod and my old one. Both my ipods are on different accounts?

If i have already logged in my iTunes with my iPod and plugged that in, but now i have a new iPod and I want to plug that in to my laptop how would i do that with out losing anything on my new iPod and my old one. Both my ipods are on different accounts?

Nothing special. See:
How to Set Up Two iTunes Accounts on One Computer | Chron.com
iTunes: How to share music between different accounts on a single computer

I would like to know if "Restore Backup" to my new phone will load up all the information I have which backed up from my other phone. I only "clicked" on "Backup" when I connected the new phone to my computer. I was afraid to click on "Restore Backup".

I would like to know if "Restore Backup" to my new phone will load up all the information I have which backed up from my other phone. I only "clicked" on "Backup" when I connected the new phone to my computer. I was afraid to click on "Restore Backup" to have all the other information I had from my other iPhone load up to my new iPhone. Hope you can help. What is the difference between "Backup" and "Restore Backup"; is all that different from synching.Thanks. Ana

That's up to you. Do you want the data on your old phone on your new phone? If so, you follow the directions here:
http://support.apple.com/kb/HT2109
If you want to setup your new phone as a new device, then there is nothing you need to do.

I tried transferring my iphoto library from my old macbook onto my new macbook pro, but when i open the new iphoto, it seems to have transferred ALL images ever used on my old macbook. now iphoto won't let me do anything to fix!!

i tried transferring my iphoto library from my old macbook onto my new macbook pro (via external hard drive), but when i open the new iphoto, it seems to have transferred ALL images ever used on my old macbook. so i tried to just delete all those images so i could try a different approach to transferring, but the new iphoto won't let me do anything and every time i try to delete anything it crashes (since the image amount is so high). please help!!

See http://support.apple.com/kb/HT1229?viewlocale=en_US - I doubt that it will solve your problem, though. You may want to post on the iPhoto forum - that's where all of the iPhoto experts hang out.
Good luck,
Clinton

I have set up a second iTunes user account on my PC, but when I create the new iTunes account it copies the music, videos etc from the original account and they seem to be linked. What am I doing wrong?

I have set up a second iTunes user account on my PC, but when I create the new iTunes account it copies the music, videos etc from the original account and they seem to be linked, so that when I delete a song from one library it deletes from the other one.
On the online tutorials I've seen it shows that when you create a new iTunes library it should open as a blank account, but that isn't happening.
What am I doing wrong?

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
If necessary:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X

I tried transferring my iphoto library from my old macbook onto my new macbook pro (via external hard drive), but when i open the new iphoto, it seems to have transferred ALL images ever used on my old macbook. so i tried to just del

i tried transferring my iphoto library from my old macbook onto my new macbook pro (via external hard drive), but when i open the new iphoto, it seems to have transferred ALL images ever used on my old macbook. so i tried to just delete all those images so i could try a different approach to transferring, but the new iphoto won't let me do anything and every time i try to delete anything it crashes (since the image amount is so high). please help!!
MacBook Pro, OS X Mountain Lion (10.8.2), iphoto '11, version 9.4.2

To move an iPhoto Library to a new machine:
Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
But however you do choose to link the two machines...
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then launch iPhoto. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.

I have reinstalled itunes after it did not start when I downloaded the new software. I am now getting a message that says "Service (Apple Mobile Device) failed to start verify that you have sufficient priviledges to start system services. What do I do

I have reinstalled i-tunes after getting error messsages when I downloaded the new software. Nor I get a message that says" Serice (Apple Mobile Device) failed to start. Verify that you have sufficient priveledges to start system services. What do I do now

Hi annibu757,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

I'm getting a new ipod. My old one had a lot of music on it, so if I used my Apple ID when I ordered the new one, will they restore my music or will I have to buy it all again?

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