I'm getting an error for Adobe CS 5.5 Master Collection

The error is that installer can't initialize. How do I attach the log?

update directly, http://www.adobe.com/downloads/updates/

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We are unable to start your subscription for adobe creative suite 5 master collection subsciption

When i open after effects up i get this message: We are unable to start your subscription for adobe creative suite 5 master collection subsciption edition.
Here is also the screen: http://www.shrani.si/?1F/Ia/3Yd3Mu1q/adobe1.png
Please help!

There is nothing we can do for you here. This is sales stuff that needs to be handled properly via the sales people - create a support case online or call phone support.
Mylenium

Using the same serial number on two devices, for Adobe Creative Suite 6 Master Collection

I already have Adobe Creative Suite 6 Master Collection (student version) installed on my personal home computer, but I'm looking into buying a laptop, will I be able to install the same programs and use the same serial number on my laptop as well as it being on my personal home computer, or would I have to buy separate software for my laptop?

Fininif you can install Creative Suite 6 on up to two computers for your use.

Invalid Serial number for Adobe CS5 Creative Suite Master Collection

I bought a macbook pro off of Kijiji the other year and it came with the Adobe CS5 Creative Suite Master Collection. Just the other month I upgraded my system to OS X Yosemite and now every time I try to open my products, it asks for the serial number which, when entered is said to be invalid. Also, I don't have much information about the Adobe Products because the guy I bought it from didn't send the information with my computer. Can anybody help!

1st - Lost information
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
2nd - Mac Yosemite causes problems for some people, especially for OLDER programs
-http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
-https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

Buying options for Adobe Creative Suite CS5 Master Collection (Mac) Retail Pack

I would like to purchase Adobe Creative Suite CS5 Master Collection (Mac) Retail Pack but I can’t find cost information in the Products section? It doesn’t appear to be even listed? I would like to find out how much it will set me back? Can anyone help?

At this point you can no longer buy CS5, only CS6.
Mylenium

I get an error when trying to install CS6 master collection

I never had this happened...could it be because I upgraded to Mountain Lion?? Please someone help me

Check the Solution 5 in http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html

Adobe Creative Suite 6 Master Collection - A valid installer could not be found

Hi,
For our organisation i want te create a unattended installation for Adobe Creative Suite 6 Master Collection. I received 3 .iso files from our distributor (SurfMarket.nl) that i've extracted.
When using Adobe Application Manager Enterprise Edition (3.1) i get the following error:
The folder i have tried: (with Adobe CS5.5 this works)
The 3 folders:
Any suggestions / ideas?

Hi,
Please merge all these 3 iso file contents into a single folder and retry. Alternatively, you can mount these iso files one at a time in sequence(though same mount drive). AAMEE should be able to recognize CS6 medias in both the cases. Please refer to AAMEE 3.1 deployment guide & share the logs if it does not work.
Thanks,
Sachin

After enter my serial number, he said that to use adobe creative suite 5 master collection you must

after enter my serial number, he said that to use adobe creative suite 5 master collection you must provide an adobe ID, i entered my adobe ID and password and after that he tell me that, we are enable to start your subscription for adobe creative suite 5 master collection , please choose close and then re-laungh ur product !!!

This is a user to user forum, not Adobe support... you need to contact Adobe
Adobe contact information
http://www.adobe.com/support/contact
In the US - Adobe General support 800-833-6687 M-F 5am-7pm Pacific
In the US - Adobe Install Problems 800-642-3623
In the US - Adobe Activation 866-772-3623 Open 24/7 as far as I know

"Cancelled Adobe Creative Suite 5 Master Collection English Windows"- problems downloading the trial

Hi, I'm trying to download the Adobe CS5 Master COllection, but when the "Akamai Download Manager" pops up and should start the download, the two downloadbars disappears and I get the message "Cancelled Adobe Creative Suite 5 Master Collection English Windows". I've tried with Chrome, Mozilla and internet explorer, as well as restarting the computer, but that doesn't work.
Anyone knows how to make this work?
Thanks,
bendive1
EDIT: fixed the picture

Just use the browser's download function. There should be a choice in the download link to download directly or with the Akamai Downloader.
And don't use Internet Explorer. Use Firefox or Chrome.
Bob

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

When I try to open a PDF downloaded from Adobe DC I get an error message:Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email

When I try to download a PDF from Adobe DC, I get an error message: "Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)"
I am using a Macbook Pro, OSX 10.9.5, Safari browser. Previous versions of Adobe Acrobat have worked fine for years.
WGC

What's the name of the file you are attempting to open? Is it "ScreenFlow_4.5.2.dmg"? If it is the correct name then the message is correct and you are attempting to open a file with DMG files extension and not one with a PDF file extension. Adobe Reader opens PDF files an not any other file type.

I am getting an installation error for Adobe AIR

I am getting an installation error for Adobe AIR when I try to update Pandora and it will not allow Pandora to update to the latest version. I have gotten this same msg when I tried to updaqte a program that uses Microsoft server. The error msg says see author.

Hi ricky,
I would use highlight execution (light bulb on LabVIEW toolbar) to see exactly what AI Single Scan VI is causing the error. You could also use breakpoints on each wire right before the AI Single Scan VI is called so that you can turn highlight execution on to see if the call generates an error.
Another suggestion is to create a new VI and copy and paste all the VIs from your current VI to this new VI. This might correct a problem if the VI is corrupt.
Finally, you could use the AI Config, AI Start, AI Read VIs instead of the AI Single Scan. I doubt there is something wrong with the VI, it is morelikely a corrupt VI. Recreating the VI will morelikely fix this problem.
Anyway, hope that helps. Have a good day.
Ron

I have downloaded Adobe Photoshop digitally but when i activated adobe I keep getting this error message Adobe Premiere Elements.exe - NO DISK. There is no disk in the drive. Please insert a disk into drive/device/harddisk/dr1

I have downloaded Adobe Photoshop digitally but when I activated adobe I keep getting this error message Adobe Premiere.exe - NO DISK - There is no disk in the drive. Please insert a disk into drive/device/harddisk/DR1

It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
If you meant Adobe Photoshop Elements, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Any suggestions?

I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Is this an Adobe issue, Microsoft issue, or security issue?

Thank you! That seemed to do the trick. Don't think I'd ever have figured that one out!!
From: pwillener <[email protected]>
To: Sharon Atkins <[email protected]>
Sent: Monday, February 16, 2015 9:47 PM
Subject: I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Any suggestions?
I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Any suggestions?
created by pwillener in Adobe Reader - View the full discussionSince you mention Microsoft, I assume that you are on Windows. Can you open Reader by itself? If so, try disabling Protected Mode Edit . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7201334#7201334 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7201334#7201334 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

I keep getting an error (for twelve updates), when trying to update CS5 Master Collection. I used chat, and was told to come here.

I keep getting an error (for twelve updates), when trying to update CS5 Master Collection. I used chat, and was told to come here.

update directly, http://www.adobe.com/downloads/updates/

I'm getting an error for Adobe CS 5.5 Master Collection

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