I'm getting an error message when I try to update my Photoshop.

When updating my Photoshop C5S software, I get an error message. That error provides a hyperlink that tells me my software serial number isn't listed. But, then when I check my Adobe ID and profile, I see that it IS listed.
I just wanted an update to help work through some issues I've been having when I work with larger graphic files.
Thanks!!!

You will need to contact Activation Support:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html
Click the Chat Now button at the end of the page and talk with a live agent who would resolve it ASAP.
Regards,
Ashutosh

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