I'm getting an error message when trying to open itunes on my desk top

I'm getting a Run time error when trying to open itunes on my desktop

Hello, Sherry.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H.

Similar Messages

  • Why do I get an error message when trying to open Itunes??????

    I have installed I tunes on to my computer about ten separate times now and every time I try to open it I get a message that says.
    " The folder "iTunes" could not be found or created,and is required. The default location for this folder is inside the "My Music" folder."
    Can anyone help me out????

    " The folder "iTunes" could not be found or created,and is required. The default location for this folder is inside the "My Music" folder."
    the best place to start with that one is with the following document:
    iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
    but if you run into the complication where My Music doesn't appear as an option in TweakUI, perhaps try the alternate procedure from the following Nigel Carpenter post:
    Nigel Carpenter: re: Itunes problem

  • I get this error message when trying to open itunes library file.itl file is locked on a locked disk and i'm the only user on my computer.

    pls help

    Hello koolaide77,
    The article linked below provides some useful troubleshooting steps and information that can help resolve this error.
    iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
    http://support.apple.com/kb/HT1866
    Cheers,
    Allen

  • HT1349 Getting an error message when trying to start itunes "new itunes library"

    I keep getting an error message when trying to open itunes " new itunes library"

    what error message?

  • Help ....Error message when trying to open itunes 11 after installing..cant solve it !!!

    Keep getting an error message when trying to open iTunes 11 after installing...running Windows ...have tried most fixes ...message says ...iTunes.exe - Bad Image ...iTunes c:\Program Files(x86)\Common Files\Apple Apple Application Support\CoreADI.dll is not designed to run on Windows or it contains an error .....
    Also when iTunes first opesn after installing ....the message come up that says "A required iTunes component is not installed .please repair or reinstalll iTunes (-45075)"
    Have repaired , reinstalled , created and used a restore point etc etc
    How do I fix this !!! Please

    ...iTunes.exe - Bad Image ...iTunes c:\Program Files(x86)\Common Files\Apple Apple Application Support\CoreADI.dll is not designed to run on Windows or it contains an error .....
    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • I am getting this error message when trying to download itunes on windows 7 32 bit:  microsoft.vc80.crt.type="win32".version="8.0.907276195".publickeytoken="1p86369 ale18e36" Hresult: 0x800736fd

    I am getting this error message when trying to download itunes on windows 7 32 bit:  microsoft.vc80.crt.type="win32".version="8.0.907276195".publickeytoken="1p86369 ale18e36" Hresult: 0x800736fd
    Can someone please Help?

    I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
    I also found this in another post
    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

  • I recently upgraded to Mac OS X.  I hadn't try to access anything in iWorks 09 since the upgrade, until now.  I get an error message when trying to open any of the iWorks 09 applications.  What's the fix for this?

    I recently upgraded to Mac OS X.  I haven't tried to access anything in iWorks 09 since the upgrade, until now.  I get an error message when trying to open any of the iWorks 09 applications.  What's the fix for this?

    Follow Sonicray's advice and when you post try to give as much info about your Mac, your OS, etc... Fill out your Profile info.

  • I get this error message when trying to open a catalog.

    I get this error message when trying to open a catalog. "error message: unexpected error opening catalog"

    Hi Ian.
    Thank you for answering. But I find no such file in Preferences. I think Lightroom freezes before making the preference file. Other solutions?
    Best wishes,
    Magne
    6. okt. 2012 kl. 11:43 skrev Ian Lyons <[email protected]>:
    Re: Help! Lightroom freezes after installing.
    created by Ian Lyons in Photoshop Lightroom - View the full discussion
    Have you tried trashing the Lr preference file? More details of location at http://forums.adobe.com/thread/358041?tstart=0
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4753899#4753899
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    Start a new discussion in Photoshop Lightroom by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • I get this error message when trying to start Itunes - "Runtime Error! Program: C:\Program Files\iTunes\iTunes.exe  R6034 Anapplication has made an attempt to load the C runtime library incorrectly.  I have tried to have iTunes re-install and correct.

    I get this message when I try to start iTunes
    Runtime Error!
    Program: C:\Program Files\iTunes\iTunes.exe
    R6034
    An application has made an attempt to load the C runtime Library incorrectly.
    I have tried to have iTunes re-install but still get the error.

    Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
    http://www.apple.com/itunes/download/
    (The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
    Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
    If you still have the same error messages cropping up, then try the procedures from the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Why do I get an error message when trying to open PE 8.0 projects with PE9.0?

    I am trying to open a project in PE 9.0 that I made with PE 8.0. Each time, and with different projects, I get this error message:
    "Projects created with Adobe Premiere Pro and Adobe Premiere Elements are not compatible. Please use apropriate application to open this project."
    I have never used Adobe Premiere Pro nor is in installed on my computer! I updated my PE 8.0 with the patch that came out last year.
    My Operating System is Windows XP Pro, Service Pack  3, system specs are SATA 2 RAID 1 with dual 1 TB hard drives. 4 GB RAM. I have an Intel Core2  processor Q6600 (2.4 Ghz, 1066 FSB) with Quad Core technology and 8 MB cache, 4  GB DDR2 SDRAM at 800 MHz.
    My hard drive has been defragmented and have 779 GB or 83 percent free space.

    Can you create a test Project in PrE 9 and does that work. If so, close that Project and then Open it again in PrE 9.
    It could be as simple as your PrE 8 Projects just not Opening in PrE 9. There is often forward compatibility, but not always. It is usually best to finish Projects in the version, in which they were started.
    Good luck,
    Hunt

  • I keep getting an error message when trying to open a "digital booklet" on my computer

    I've downloaded a couple of albums with "Digital Booklets" - when I try to open them on my computer I keep getting an error message saying it was either downloaded wrong or some other problem...

    I take it you have Acrobat Reader installed? If the booklet itself is corrupt you'll need to contact the iTunes store support team through the report a problem links in your account history. As far as I'm aware these can't normally be redownloaded so you will need to ask for an exception.
    tt2

  • I get this error message when trying to open an attachment in Outlook:

    I cannot open attachments suddenly sent to me in Outlook for Mac 2011.  I get the following error message:
    The file “Image[10].pdf” couldn’t be opened because you don’t have permission to view it.  What could be causing this?

    Hello koolaide77,
    The article linked below provides some useful troubleshooting steps and information that can help resolve this error.
    iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
    http://support.apple.com/kb/HT1866
    Cheers,
    Allen

  • I get an error message when trying to open the download disk.

    I need to reinstall photoshop cs5.  I have downloaded it, but cannot open the downloaded disk.  I get an error message saying it can't be opened due to it being "not recognized".
    The disk name is: 
    "Photoshop_12_1_LS1.dmg"
    Can anyone help me?
    Thanks.
    I am running Mac Os 10.7.4
    Jim

    Try to open it manually via your disk utility. If it doesn't open, download it again - using another browser and storing it to anotehr location.
    Mylenium

  • Error message when trying to open iTunes files.

    I just began having the problem of an error message appearing...
    ... if I double-click on an iTunes audio file mp3, m4a, etc. or even drag the file directly on to the iTunes application icon.
    I did a rebuild of LaunchServices and rebooted but the message still will appear unless the file is opened from an iTunes playlist.
    Yet the file plays in iTunes... but the error message is still there and has to be dismissed.
    Whereas if I open the same file(s) via the playlist... I get no error message and the file(s) play fine.
    Also if I drag the files on to QuickTime 10.0 they play fine without displaying an error message.
    Though the error message indicates it's a link problem... from the above... I don't see how it can possibly be since even dragging an audio file directly on to the iTunes application icon still results in the error message appearing.
    I only discovered this today when downloading Piezo and I attempted to open the m4a files it saved. So I then tried to open other iTunes files in Finder windows rather than the iTunes playlist window and had the error message appear again.
    I don't want to have to add every audio file to an iTunes playlist in order to open it without the error message so can someone please suggest a fix?
    Thanks for any suggestions.
    Ron
    27" iMac, OSX 10.6.7, iTunes 10.5.2

    Well I solved my problem.
    What still doesn't make sense though is that dragging iTune audio files directly on to the iTunes application icon gave me the error message... which is why I originally discounted it as being a potential link problem. If I had been able to get files to open normally (i.e. without an error message) I would have known it was a simple link problem. Strange.
    Anyway... relinking my folder of audio files did the trick.
    If you don't already know how here are the steps...
    iTunes > Preferences > Advanced > click on the "Change" button and browse to the folder that contains all of your iTunes audio files... that's it.

  • Please Help - Error message when trying to open itunes

    Hi
    Can someone help pls? I was in the middle of upgrading my version of itunes and my computer crashed. Now when I try to open itunes I get an error message as follows: 'iTunes has encountered a problem and needs to close. We are sorry for the inconvenience'.
    I don't know what to do! I am worried I have lost all of my music!?

    hiya!
    'Quick time failed to initialize. Error # - 2095. Please make sure QuickTime is properly installed on this computer'.
    okay, let's try a careful standalone QT reinstall:
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
    love, b

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