I'm getting charged for movies I didn't purchase . Is there a way u can refund me

How can I get some refund and would I have to go to central office

No one here can help you. Contact iTunes support:
http://www.apple.com/support/itunes/

Similar Messages

  • Got charged for apps we didn't buy is there a way to contact itunes about this

    email or phone number?  I have to say I tunes has about the worst customer support contact information of any place I know of.

    rebeccafromgarden wrote:
    I have to say I tunes has about the worst customer support contact information of any place I know of.
    Agreed
    Login to your iTunes Account/Purchase History/See All/Click the arrow next to the purchase in question/Report a Problem
    I think that's your best place to start, sadly.

  • Getting charged for creative cloud as i purchased it yet it shows that i havent purchased [was:help]

    im getting charged for creative cloud as i purchased it yet it shows that i havent purchased it

    Hi americadcali86,
    Are you getting any prompt that you have to purchase the subscription as you launch the software. If yes then along with that message you will see an option "license this software", click on it and sign in with your Adobe id to activate the subscription.
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    Romit Sinha

  • I was charged for music that I unknowingly purchase, and haven't downloaded. Can I be credited for that purchase?

    I was charged for music that I unknowingly purchase, and haven't downloaded. Can I be credited for that purchase?

    Click here and ask the iTunes Store staff for a refund.
    (115268)

  • I accidently "x" off the download of firefox 4 before it had finished and now the home page doesn't work, i tried redownloading firefox but that didn't work is there a way i can resume the download?

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    See:
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    * https://support.mozilla.com/kb/Firewalls
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    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version.
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    My iPhone says that my charger is not supported, but it's the charger that came with my phone. Is there any way I can solve this issue?

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    Connect the iPod to your computer and restore via iTunes. Place the iPod in Recovery mode if necessary to allow the restore.

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    is there any way i can over ride this?

    You can try to place the iPad into recovery mode and see if it will restore. I don't know of anything else that you could try if the iPad is totally unresponsive.
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  • Purchased a 13.3 Macbook Pro and I got charged for softwares I didn't purchase.

    Hi there.  I just purchased a Macbook Pro and I noticed two additional charges on my receipt for antiviruses that I DID NOT purchase. The sales associate told me that I would receive an antivirus software FREE OF CHARGE so I agreed. On my way back home, I looked at my receipt and there was a $2.99 charge for "KASPERSKY IS BOX 2015 3-USER" (SKU 1689012) and a $27.00 charge for "KASPERSKY IS 3 USER 6 MONTH"(SKU 5871467).  However, the Kaspersky software (SKU 1689012) was in my bag. But SKU 5871467 was not in my bag. I DO NOT want any of these softwares. I trusted the sales associate about my purchase so I didn't think I had look at the receipt before leaving the store. The sales associate LIED about the free antivirus software and charged me for software that I didn't even get. I don't want to travel 90 minutes back to store. Is there a way for me to get refunded for the software that I didn't purchase or receive. Thanks for your time.

    Hello incognito74,
    I’m more of a PC girl myself, but for a while there, I was considering getting my hands on a new MacBook after using one for work a few years ago. While I didn’t end up getting one, I’m glad to see you made the leap and purchased the latest model! It’s disappointing to hear you run across some unexpected charges for an antivirus software though, especially after being told by a store associate it was a free offer at the time of purchase. I can imagine this quickly soured your excitement about buying such a nice product, so I appreciate you providing us the opportunity to look into this on your behalf.
    Upon review of your purchase, it seems you purchased an Apple computer that offers a free 3-user, 6-month antivirus subscription software called Kaspersky. Technically, we’d consider this a bundle offer. As you applied a mover’s coupon to the purchase though, this could explain why you were ultimately charged for the subscription. This is because this particular coupon can only apply to a single item and not a bundle offer. In order to accommodate your exception request to use your coupon, it seems we had to ring up both your computer and your subscription separately, and the unexpected charge subsequently applied. I truly apologize if we failed to properly explain this at the time of your purchase, especially as it sounds like your “local” store is quite a distance away.
    If you no longer wish to have the subscription and you haven’t opened the software, I’d suggest bringing it back into your local store for a refund under your 15-day Return and Exchange Promise. Having said this, I realize your receipt is showing two charges for the software. Please know that these two charges stem from the Kaspersky software you mention receiving, as this is how our systems typically process payment for these types of subscriptions. If the return is made, both of those charges should be refunded at that time.
    Respectfully,

  • Can't watch letmewatchthis movies on iPad 2? Is there any way I can watch them? Or any other website to watch free movies on iPad 2? Thanks in advance.

    Can't watch movies from "letmewatchthis" website on my iPad 2.is there any way to watch ? Or any other website/ application that offers free movies online and is iPad 2 compatible? Many thanks in advance.

    The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
    https://discussions.apple.com/docs/DOC-3141

  • TS1347 My college cancelled my outlook/exchange email account because I graduated. Turns out all my contacts were saved to outlook and I didn't know, is there a way I can get them back without being able to restore the email account?

    Because I graduated, IT support at my college deactivated my email account with outlook/exchange. I wasn't aware, but all my contacts were saved to that account and now they are gone. I have tried to contact my college to see if they can restore it and they haven't responded so I am wondering if there is a way to get them back without having the exchange email account restored. I have looked on iCloud and there are nowhere near as many contacts as I should have saved there. Thanks in advance for your help!!!

    If you do not have the contacts accessible on a computer, iOS device or service like iCloud then they are gone unless you can get them from your school's IT department.

  • IPod touch got stolen didn have findmyipod touch turned on is there any way I can make sure they don get in my emails

    Someone stole my iPod touch and I'm afraid they will get in my email from my iPod touch is there any way I can find my iPod touch or erase my info from it from my laptop I have my serial number

    These are your only options.
    http://support.apple.com/kb/HT2526?viewlocale=en_US
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • Is there any way I can use my charger without it braking every few months

    My charger always breaks after a few months  is there any way I can stop it or does apple just make cheap chargers if so they should step it up cause there products are way over priced anyway

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  • HT1657 My movie rental download was not completed and I was unable to finish the movie.  I was charged for it.  What can I do to rent the movie again without getting charged for the rental again?

    My movie rental download was not completed and I was unable to finish the movie.  I was charged for it.  What can I do to rent the movie again without getting charged for the rental again?

    kananga wrote:
    To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to.  Does anything on this page help? Products & Services Overview | Verizon Wireless
    1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided.  Service is normally billed through the end of the billing cycle, whether service is provided or not.  "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
    2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online?  You cannot pay online once the account is cancelled.  You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone.  But online is no longer an option once the account is cancelled.

  • TS1702 Has anybody else been given games they didn't buy they just apear and you get charged for them.And they always seem to be the $2.99 games?

    Has anybody else been given games they didn't buy they just apear and you get charged for them.And they always seem to be the $2.99 games?

    If you are having an issue with your iTunes account...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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