I'm getting charged for some thing I did not approve and I can not get my updates that I need
I can not get any up my updates because I am getting charged for some thing I do not know about
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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i bought a game called Real Racing (world) about 4 days ago and it was advertised for $10 so i bought it and they ended up charging me $13.99 forr this game! i would like to cancel the order and get a full refund back. Is there a way this is possible?
Caleb...
You need to take into account any taxes or applicable fees added to the purchase price.
iTUNES STORE - TERMS AND CONDITIONS -
Do I get charged for any uploading (possibly even from my web host) when people download a podcast that I have created?
Not as far as iTunes is concerned: hosting a podcast there is free. However the media files are kept on your server - your ISP or a hosting service - and there may be a limit to bandwidth. If you podcast turned out to be extremely popular then the number of downloads might exceed the allowable bandwidth from your server in a given period and lead to an extra charge or possibly blocking until the period was over: this is something you would have to check with them.
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I need to get raw plugin for Canon 5D Mark iii for CS6 the adobe website has changed and I can not find the download.. it keeps looping me back to the product download page without the raw
Which operating system are you using?
Have you tried Help>Updates from within photoshop cs6 to get either camera raw 8.3 or 8.7.1, which should enable photoshop cs6 to open the canon 5D Mark III files.
(version of camera raw depends on your operating system)
If that doesn't work try one of the following camera raw plugin installers:
Camera raw 8.7.1 plugin
https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
If you have windows xp or vista or mac os x snow leopard (10.6.8), then you'll have to use the camera raw 8.3 plugin installer:
https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html -
I constantly get asked for my PW in Mail...and it does not accept it...
I constantly get asked for my PW in Mail...and it does not accept it...
That's the reason, the servers are a bit busy right now but not folding.
http://www.apple.com/support/icloud/systemstatus/ -
In Windows, display reads UNMOUNTABLE_BOOT_VOLUME and will not proceed and I can't get back to the OS 10 Mac side of my computer. Help!
buttercup7 wrote:
Wow, wonderful! I'm back on the OS X side of my computer and that's a good thing, THANK YOU!! My next question, if you can help, why did that happen the first place and what can I do to prevent it from happening again? I would be grateful for any insight you might offer.
I gave you the link to the Boot Camp documentation, read it carefully, mistakes in BC can have serious consequences.
If you have not yet backed up your Mac, DO IT NOW. -
I just signed up for a subscription to adobe reader paying EUR 24.40.
The program does not work, and I can not even go to my personal page .... help ...?Adobe Reader is free; it does not require a subscription.
Did you subscribe to an online service like ExportPDF, PDF Pack, ...?
What exactly does "not work" mean? -
I can't play the downloaded iTunes movie on my newly updated iMac to OS X Maverick. Why not? And How can I get it to work? Thanks.
Do you get any error message?
What actually happens when you open it?
What app are you trying to play the files inside? Try iTunes.
I assume these files have DRM from the iTunes store. The Mac needs to be authorized to play them, open iTunes & select Authorize in the store menu, then sign in with the Apple ID that purchased the files.
Select the iTem in iTunes & get info on it (from the File menu) & you can see the account name that it belongs to. -
Extend Wireless Network using a Telstra technicolor Gateway wireless Router to Airpot extreme but Airport will only except "join a wireless network (which it does) not "extend a wireless network" (Led turns yellow and I can not get a network working on the Airpor Extreme ethernet ports but can ping Airport extreme from Technicolor Router.
Airport gets it address DHCP.Funny how I can ping the Extreme but the Hard Ethernet ports dont seem to work correctly.
When the AirPort Extreme is configured to "Join" a wireless network, the Ethernet ports are not enabled.
Oddly, the AirPort Express has a special feature that will allow it to to "Join" virtually any wireless network.....and the Ethernet port can be enabled. So, an Express would work for your purpose to provide an Ethernet connection to the media player. This assumes that the Express is located where it can receive a strong wireless signal from your main router.
Note that the Express will not provide any additional wireless coverage when it "Joins". -
hi there /
i want to ask that i was play with my iphone for the zoom and i was missing control
and the screen become bigger and i can not fix it again i want help please
thank you
samer form rotherhamHi, samer.
Thank you for visiting Apple Support Communities.
This sounds like you may have enabled the Zoom feature. Here are the steps on how to disable this feature.
iOS: Home screen icons are magnified or large
http://support.apple.com/en-us/HT203332
-Jason H. -
Dear Customer
I has one Iphone and I have some problem with In-App Purcases Because my sister purchased In-app when she play
and i can not report a problem in Itune,
I inadvertently purchased all of this application in Order Number: MH*****4H5 Date: 04/09/12 ,Order Total $36.81
So i can't use App store on my phone Because have problem Billing info and i dont want this order, I inadvertently purcased all of this application
Hopefully I can ge help from you as well.
Best Regards
<Edited By Host>These are user-to-user forums, you are not talking to Apple here. All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Can someone tell me what settings I need for ipad texting. I went to Mexico and when I returned the texting does not work on my ipad. The support at Apple wanted to charge me to get info.
THanksCan't address the problem directly, cause even though my iPad4 is Cell+Wi-Fi, I've never put a SIM in it and never had the need to text, SMS or iMessage, from it. When away from the office or home wireless network, I tether it off the iPhone. Skype, both text and video, work just fine thru the Wi-Fi link, though.
HOWEVER, when I was hashing out the contract details to get the iPhone 5 about 14 months ago at Telcel, the representative distinctly mentioned that both Visual Voicemail as well as iMessages would be included in the package and they would be mandatory cause "I was getting a (subsidized) Apple iPhone" on a 24 month leash. Then when the gizmo came out of its box for SIM installation and activation, she went thru the motions of making sure both were working properly. So I assume the carrier has some say in the matter. -
The sim card for my new iphone 4, purchased today, is saying the sim card is not installed. I have followed the directions included on the support page but have two problems. 1. I can't open my sim card sleeve with the key and 2. I can't get any apple support until Monday evening - can anyone help please?
Hope this photo helps.
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What is the best GB version for my mac running 10.6.8 and where can I get it?
Trying to find where I can get GB for my mac running 10.6.8
is GB 11 the best one for what I have?
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I never set up a passcode for my iPad 2 but it is locked and I can't unlock it. The "slide to unlock" does not work. Any suggestions on how to unlock it?
You have to slide to unlock to bring up the keyboard if a passcode is set. If you can't slide then try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order
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