I'm getting commercials on iTunes Radio, what's up with that?
Love iTunes Radio, have used it on my iPhone, iPad for awhile. I now have an air mac and I'm getting commercials on iTunes Radio, what's up with that?
Yes, iTunes Radio includes commercials. You can purchase commercial-free iTunes Radio (if it is supported in your country) by subscribing to iTunes Match.
Similar Messages
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I just purchased The Very Best Of Eagles CD, Popped it into my drive so excited to own the copy but when I tired to copy it to my Library I get this message saying the song names for this cd could not be found online when it's in the iTunes store, What's up with that? Is there any way to get track information and artwork without Having to manually inter all the info?
iTunes gets track information from Gracenote's database, so iTunes must be able to reach gracenote.com and the CD must have been entered there by some purchaser already (all CD information in Gracenote is provided by we users). If these are common, commercially-distributed CDs, it may be that there is a firewall or privacy filter blocking access to gracenote.com. If these are unusual, independently-released or rare CDs, they just may not be in Gracenote yet. In the case of a custom CD where it's a compilation, Gracenote probably won't be able to identify them (it goes by complete albums, comparing the number and length of the tracks to try and figure out what album it is).
Hope this helps. -
I'm getting lots of pop ups; what's up with that?
I'm seeing lots of pop ups whenever I google something; didn't use to happen. Why is this happening?
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
Can't turn off commercials on itunes radio
I am a match subscriber. I can't get rid of the commercials on itunes radio even though I have paid my fee and turned on match and authorized my computer (several times). I am running windows 7 on my PC. Does anyone else have this problem? I wrote an email to itunes support and got a response that they were aware of the problem and offered no solutions or time frame for a solution.
Your question makes no sense, given the issue you describe.
But iTunes cloud function is under the iTunes menu >> preferences >> store.
If you mean iTunes match, that's under the store menu. -
I have 2 itunes accounts that I want to put on one iCloud, but can't get them to sync. What can I do that the instructions aren't telling me?
You don't mention anything about the music files on your computer that were used to copy into iTunes. If you have moved those files to a different location on you PC you will get that error message from iTunes. This is because iTunes will look for the music files in the original location that they came from on your PC when they were copied. If this is the case you have to tell iTunes to look in the new location for the music files or move the music files back to the original location.
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My iphone is not getting connected to itunes. What should I do?
My iphone is not getting connected to itunes. What should I do?
See this support document and follow the directions. http://support.apple.com/kb/ht1212
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Getting rid of iTunes Radio. How do I navigate back to my own music library? The tool bar at the bottom disappears.
Open the Music app.
Tap More on the bottom menu
Tap Edit (upper right)
Drag the icon on or off the lower tool bar to select the functions you want on it.
At step #2, you can also simply select the view you wish to use.
To navigate back to a view that shows the menu (for example, when you are playing a song), tap the < icon (upper left). -
Why am I hearing commercials on iTunes radio when I have a match account?
Why am I hearing commercials on iTunes radio when I have a match account?
Hi, Kilowatts05.
Thank you for visiting Apple Support Communities.
I understand that you have subscribed to iTunes Match and you still hear commercials when using iTunes Radio. The usual cause for this would be that iTunes Match is not enabled on the device that is allowing the commercials. You also must be in the United States or Australia for this option to become available.
FAQs about iTunes Radio
http://support.apple.com/en-us/HT203793
Cheers,
Jason H. -
I sometimes receive commercials on iTunes radio even though I have Match. Any idea why?
I sometimes receive commercials on iTunes radio even though I have Match. Any idea why? This has happened primarily on my iPhone. It is my understanding that Match provides commercial free listening.
I have/had this problem too. I have spent time corresponding with iTunes support and they can't fix it. They had me call tech support and tech support said it is not their problem. They refunded my Match subscription but I may just try to sign up for it again. My theroy is that I have been a match subsciber from day one so when iTunes radio was introduced it failed to recognize I pay for Match. I may be wrong but Apple clearly doesn't care if I pay them or Pandora for the commercial free radio so there is no motivation to solve the problem.
It is worth mentioning that it only played commercials on my desktop, not on the iPhone or Pad as far as I can recall. -
When I try to open passbook I was getting error " I cannot getting connect to itune store " what I need to do for fixed up tell. Thanks
Did you find the Firefox profile folder?
See http://kb.mozillazine.org/Profile_folder_-_Firefox
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field<br />
Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders"<br />
See http://kb.mozillazine.org/Show_hidden_files_and_folders
*XP: C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
*Windows: %AppData%\Mozilla\Firefox\Profiles\<profile>\ -
How to explain. OK 1st all photos are visible in my iPhoto library; however, some are stored on hard drive and some are stored on external. All can be marked or unmarked in itunes, but none of the photos stored on the external drive will sync to my iPad. Anybody know what's up with that?
What really cheeses me off here is that Apple isn't allowing users enough customization. With each update of iTunes (and the OS and iOS) we're forced to give up something that worked well for the way we want to use the app and make do with fewer (and lamer) options. If Apple keeps this up, they're going to start losing customers fast. I mean if this isn't fixed soon, I'm pretty sure I'm going to give up on iTunes, and then I'll probably go ahead and get a Galaxy when I need to replace my iPhone.
What I don't understand about how they won't let users delete the list of available podcasts now is why? How is this making it a better program? I can understand that not all users are capable enough to right-click on a feed and select "Show all available episodes", so I can see why they want the complete list to be the default (and, surprise, it already was). But to not give users the option to delete that list? It's inconsiderate because it makes navigating feeds with a large back catalogue really frustrating. I'm flabbergasted that no one at Apple considered all the podcast feeds that keep hundreds of episodes available when they removed this feature. It smacks of rank incompetence.
What improvement were they trying to make here anyway? There was nothing wrong to my mind about how podcasts were managed in previous versions. Whatever improvement they were trying to make here, they should have realized that many users would at least want the option to keep things the way they were.
And reverting to a previous version is no solution. I can't sync my iPhone with the new iOS without this update, and (while I do have some issues--specifically how you can't play podcasts in the Music app anymore) I do like the new iOS. -
I just searched for "top 40 hits on itunes and the songs that came up don't sound remotely like the ones i hear on the radio(not remixes) just the regular song, so what's up with that?
Ramsey66 wrote:
I just searched for "top 40 hits on itunes and the songs that came up don't sound remotely like the ones i hear on the radio(not remixes) just the regular song, so what's up with that?
They aren't the ones you hear on the radio.
They are the same songs remade by some unknown label to make money. -
I've just found that three movies I've bought from iTunes on on my iPad are not showing up on Apple TV or anywhere other than that iPad. What's up with that and will I lose these films if I reset this iPad?
Thanks. The reason this has become an issue is that I recently bought a new Macbook Air that the iPad is not synced to. The one is was synced to was stolen. If I want to sync this iPad to the new Air, won't it be wiped before I'm able to copy these films or am I wrong about that?
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I have a big crossbar mark over my FF4 icon after I've installed and replaced FF3. When I try to open the software, I get "You can't open the application "Firefox" because it is not supported on this architecture." What's up with that?
Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html -
I am having difficulty locating my library. This has just happened, after using iTunes for many years. What's up with that?
Hi geojobowden,
If you opened up iTunes and your library appeared empty, this article may help:
iTunes creates an empty library file in Windows
http://support.apple.com/kb/TS2715
Take care,
- Ari
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