I'm getting error ATV-ui1613 with netflix now every time . I can't log in. Have you had this before
All of a sudden out of nowhere. I can't sign into Netflix and its driving my family crazy. Has this happened to you and what did you do abou it.
Power cycle the ATV and router.
If the issue continues, on the ATV select Settings > General > Reset
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HT1338 why am I getting "error has occurred" or "timed out" every time I try to update?
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This is the message I get:
iTunes quit unexpectantly.
Process: iTunes [153]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.7 (10.7)
Build Info: iTunes-10702101~1
Code Type: X86 (Native)
Parent Process: launchd [108]
Date/Time: 2012-10-27 18:51:56.111 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 64476 sec
Crashes Since Last Report: 83
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 608A7407-38EB-4FF6-B62A-39D54B1900FF
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-threadSorry for delay in responding. Hurricane Sandy caused a lot of damage here in NY. Just got power back, and slowly returning to normal.
here is the whole report:
Date/Time: 2012-10-27 18:51:56.111 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 64476 sec
Crashes Since Last Report: 83
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 608A7407-38EB-4FF6-B62A-39D54B1900FF
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x014fcc5a __kill + 10
1 libSystem.B.dylib 0x014fcc4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x0158f5a5 raise + 26
3 libSystem.B.dylib 0x015a56e4 abort + 93
4 libSystem.B.dylib 0x014a2575 free + 129
5 com.apple.security 0x01e23b11 Security::CssmDbAttributeData::deleteValues(Security::Allocator&) + 51
6 com.apple.security 0x01e23a9c Security::CssmAutoDbRecordAttributeData::clear() + 44
7 com.apple.security 0x01e23a56 Security::CssmAutoDbRecordAttributeData::~CssmAutoDbRecordAttributeData() + 18
8 com.apple.security 0x01e31154 Security::KeychainCore::KeychainImpl::makePrimaryKey(unsigned int, Security::CssmClient::DbUniqueRecord&) + 254
9 com.apple.security 0x01e30f0f Security::KeychainCore::KeychainImpl::item(unsigned int, Security::CssmClient::DbUniqueRecord&) + 87
10 com.apple.security 0x01e26989 Security::KeychainCore::KCCursorImpl::next(Security::KeychainCore::Item&) + 1261
11 com.apple.security 0x01e67fde SecKeychainSearchCopyNext + 96
12 com.apple.iTunes 0x00009b7b 0x1000 + 35707
13 com.apple.iTunes 0x000093fd 0x1000 + 33789
14 com.apple.iTunes 0x00008e9b 0x1000 + 32411
15 com.apple.iTunes 0x00008956 0x1000 + 31062
16 com.apple.iTunes 0x000088f7 0x1000 + 30967
17 com.apple.iTunes 0x00008867 0x1000 + 30823
18 com.apple.Foundation 0x028b3db3 _nsnote_callback + 176
19 com.apple.CoreFoundation 0x03c04763 __CFXNotificationPost + 947
20 com.apple.CoreFoundation 0x03c0416a _CFXNotificationPostNotification + 186
21 com.apple.Foundation 0x028a8c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
22 com.apple.Foundation 0x028b605d -[NSNotificationCenter postNotificationName:object:] + 56
23 com.apple.AppKit 0x03e5c511 -[NSApplication finishLaunching] + 493
24 com.apple.AppKit 0x03e5bf0d -[NSApplication run] + 79
25 com.apple.iTunes 0x00003caf 0x1000 + 11439
26 com.apple.iTunes 0x00003af9 0x1000 + 11001
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x014c2382 kevent + 10
1 libSystem.B.dylib 0x014c2a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x014c1f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x014c1cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x014c1781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x014c15c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x014c1412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x014c19a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x014c15c6 start_wqthread + 30
Thread 3:
0 com.apple.CoreFP 0x1e1c2d53 fdjkDSAFjklaf2s + 593011
1 com.apple.CoreFP 0x1e09f3d3 WIn9UJ86JKdV4dM + 586419
2 libSystem.B.dylib 0x014ba300 pthread_once + 82
3 com.apple.CoreFP 0x1eb04ca4 YlCJ3lg + 9085780
4 com.apple.CoreFP 0x1e010d2a WIn9UJ86JKdV4dM + 3082
5 com.apple.iTunes 0x00b03bf1 0x1000 + 11545585
6 com.apple.iTunes 0x00b0558c 0x1000 + 11552140
7 com.apple.iTunes 0x00b9be0c 0x1000 + 12168716
8 com.apple.iTunes 0x0000821a 0x1000 + 29210
9 com.apple.iTunes 0x00008124 0x1000 + 28964
10 com.apple.iTunes 0x009233b7 0x1000 + 9577399
11 libSystem.B.dylib 0x014c9259 _pthread_start + 345
12 libSystem.B.dylib 0x014c90de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x015a5693 ecx: 0xbffff02c edx: 0x014fcc5a
edi: 0x0b6c7000 esi: 0x00000002 ebp: 0xbffff048 esp: 0xbffff02c
ss: 0x0000001f efl: 0x00000286 eip: 0x014fcc5a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0158f58b
Binary Images:
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0x1388000 - 0x140aff3 com.apple.iTunes.iPodUpdater 10.7 (10.7) <A183E0F9-7E18-CCA4-9CA1-F5A52D4078D6> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
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0x16ed000 - 0x182afe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x2568000 - 0x256dff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x2573000 - 0x2650fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x26a1000 - 0x26a1ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x26a4000 - 0x27e7fef com.apple.QTKit 7.7 (1790) <95F7C69A-1D24-A96A-E95D-1DF8CCD03FB3> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x289e000 - 0x2b0ffef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x2c1d000 - 0x2c1dff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x2c20000 - 0x2d48fe7 com.apple.WebKit 6534.57 (6534.57.2) <4CB86278-4657-3503-8042-074628222DF3> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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0x2e08000 - 0x30b6fe7 com.apple.JavaScriptCore 6534.57 (6534.57.3) <5B18B308-DBB2-7133-DE56-494C2FA1848B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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0x3306000 - 0x3306ff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
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0x35bd000 - 0x3899fe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x38bb000 - 0x38eefe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
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0x39dc000 - 0x3a1efe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x3a23000 - 0x3a8dfe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x3ae8000 - 0x3b95fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x3ba9000 - 0x3d24fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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0x4e88000 - 0x51acfef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x52ec000 - 0x52f6ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x52ff000 - 0x5345ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
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0x54d9000 - 0x54d9ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x54dd000 - 0x54efff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x54fc000 - 0x5ceb557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x5db3000 - 0x5f76feb com.apple.ImageIO.framework 3.0.5 (3.0.5) <87750C2B-193F-56A6-AB97-0842A2D02092> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x5fd5000 - 0x6036fe7 com.apple.CoreText 151.12 (???) <98F53C15-1D29-A2B3-0717-5A26A2699163> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x606e000 - 0x6109fe7 com.apple.ApplicationServices.ATS 275.19 (???) <2E83B3E9-AF39-36FC-5D05-CC1E952098AB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x6130000 - 0x61ecfff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x6223000 - 0x6276ff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x62a1000 - 0x62b2ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x62bf000 - 0x6367ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x6394000 - 0x63a8ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x63b6000 - 0x63cafe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x63d3000 - 0x63d6fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x63d9000 - 0x63e5ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x63e9000 - 0x6709ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x677f000 - 0x682bfe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x6890000 - 0x68d4fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x68fb000 - 0x69c6fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x6a25000 - 0x6aa5feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x6ad9000 - 0x6b0cff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 375.5 MB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 5 -
A few days ago I started getting the following message EVERY time I try to log on:
"Do you want to allow the following program to make changes to this computer: It lists FF and Mozilla Corp.
I have to click "Yes" EVERY time and then it my Comcast homepage appears.
I have a PC using Windows 7.
In addition, when my homepage does appear, the 3 little icons in the upper right do not appear. (Minimize, X)A possible cause of this error is that Firefox is set to run as Administrator.
Check that Firefox isn't set to run as Administrator.
Right-click the Firefox desktop shortcut and choose "Properties".
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
* Privilege Level: "Run this program as Administrator" should not be selected
* "Run this program in compatibility mode for:" should not be selected
Also check the Properties of the firefox.exe program in the Firefox program folder (C:\Program Files\Mozilla Firefox\). -
Getting "error reading settings" with the service profile manager in Lion server OS. Why and what can I do to solve problem?
I have also had the 'Error reading settings' problem in Profile Manager, despite trying everything in the discussions and clean reinstalls (which work for a little while only).
It seems that various different fixes work for some people but not others; and the underlying cause of the problem has not been resolved.
There are now numerous threads on this problem (there are yet others with similar problems):
https://discussions.apple.com/thread/3189397
https://discussions.apple.com/thread/3195100
https://discussions.apple.com/thread/3212015
https://discussions.apple.com/thread/3208533
https://discussions.apple.com/thread/3249062
https://discussions.apple.com/thread/3199734
https://discussions.apple.com/thread/3212304
I have posted this in each to try and pull things together a bit.
Does anyone know if Apple has acknowledged the issue and offered an official response? -
1) I have multiple accounts at the iTunes store and none are now associated with my purchases...I think because passwords have been associated with various id’s and I can’t log in and access those purchases. I want to get back to being able to use one id and password and be able to access those purchases.
2) When I upgraded my iPhone 3gs, to the latest version 5.0.1 (9A405), is when I noticed that i couldn’t update my applications. There are two names/accounts on the phone and prior to the update there was just the one. I have tried entering every conceivable password that I have ever used and get the incorrect password error every time. The apps on the iPhone are apparently associated with several/different accounts. I just want to get everything back to the way it was. One id and one password with purchases associated with just one account that can be updated on my computer as well as my iPhone.Hello sadiepix,
The following article details several things that can be done to quell iTunes' constant need for authorization.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Allen -
every time I open my itunes a message saying an unknown error has ocurred with the following number -42110. how can I solve it?
Hello there, lgi00.
It can be so perplexing getting error messages when we are just beginning to launch a program. There is a pretty in depth Knowledge Base article that dives into many of the meanings to particular error numbers. See here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Under "Specific Conditions and Alert Messages: (Mac OS X / Windows)" there is the following explanation and guidelines to getting that issue resolved:
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
Thanks for reaching out to the Apple Support Communities for finding an answer to your question.
Cheers,
Pedro D. -
While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?
Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
When downloading iTunes I get error message that msvcr80.dll is missing. I can't uninstall iTunes. How do I fix the problem?
You have to uninstall everything! Check out Turingtest2 remarks
https://discussions.apple.com/message/24652557#24652557 -
Question
Firefox is trying to update my 8.0 version to 9.0.1. I'm not ready to do so because the Norton Toolbar is not yet compatable with the new Firefox release. How do I get firefox to stop trying to update every time I open the application?Swarnava wrote: '''''Firefox 9 is Compatible with Norton 2011, 2012, 360 v5'''''.
This reads backwards, It is the other way as "Norton update is compatible with Firefox 9". -
I want to reinstall our Adobe Acrobat XI Pro because we have begun to get error messages. I followed the initial instructions but when I logged in I couldn't find "My Orders" page which is required to locate my order and install. Any ideas?
Barbara,
If you are looking for your serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers,please see Find a serial number
Here is the link to download and install the software:
Acrobat XI, X
Pattie -
Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?
Try deleting the cache associated wi the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
Try the App Store.
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