I'm going crazy! Blu-ray Error: "fatal error" Code: "6" IG button exceeds video bounds

I did the normal process of creating a button and all the time this error appears.

I think I found the problem. I had exported the menu in AE FullHD 1920x1080 and I exported my video in 1280x720, then at compile time gave this error.
I open the menu in PS and decreases to 1280 and compiled. Worked.

Similar Messages

Premiere Elements Blu-Ray Burn Fatal Error

How can I make my Premiere Elements 8 burn a Blu-Ray H.264 1920x1080 project without stopping (not crashing) with a “fatal error”(encoding media ~97% > burning disc 0% > fatal error; Adobe Media Encoder – Property Data Invalid”) after 13 hours?
I am trying to burn 629 stills (up to: 1671x1080, TIFF; PSD does not help) in 6 clips. The stills and clips are ok since I can render them and also burn any 3-5 clips (up to at least 7.47 GB) but not all 6 (7.75 GB, 52:23). The full project at 7.75 GB does not exceed BD-RE disc capacity (25 GB, full erase). I can burn the full 7.75 GB, 52:23 project in H.264 1440x1080, just not 1920x1080.
I have followed http://kb2.adobe.com/cps/515/cpsid_51553.html = “Troubleshoot system errors and freezes when burning DVDs or blu-ray discs (Adobe Premiere Elements 8)”.
My Gateway LX6200-01 seems adequate: 2.20 GHz processor = AMD Phenom 9500 Quad core 64-bit; Windows 7 64-bit, Home Premium, latest update; Color Monitor 1280x1024, 32 bit color; 8 GB RAM; C:\(program disc) = 478 GB free; D:\(photo disc) = 463 GB free; E:\(media cache) = 92 GB free; F:\(disc encoding cache) = 258 GB free; ATI Radeon HD 3200 graphics adapter (latest driver update); BD-RE = LGE BH08LS20, firmware 2.0 (latest update), set to DMA mode; PRE8 & PSE8: 64-bit, latest update.
All startup items and services disabled with msconfig.

Steve: Thanks for your good guidance.
Yes, I can output to an MPEG .m2t file, either H.264 1440x1080i 30 or H.264 1920x1080i 30. I can also burn H.264 1920x1080 either directly or with the .m2t file to BD-RE discs (as long as I shorten the disc name to less than 12 characters). But I can not burn either 1440x1080 or 1920x1080 to BD-R, either directly or with .m2t files. When I try, the BD-burner "thrashes" for ~5 minutes before PRE8 quits with "disc error" (but PSE8 will "burn data" to a BD-R disc).
The MS website says that my LGE BH08LS20 is compatible with Windows 7 64-bit and I have updated its firmware to 2.00 which LGE says is Windows 7 compatible.
Any ideas?
Tony

CS6 - Blu-ray Error: "Fatal Error", Code: "6"

Greetings,
I have gone through about 15 Blu Ray Disks in the past week, trying to burn one wedding project.
When i burn to DVD - its fine... but when i choose Blu Ray, it gets about 1 hour in and then comes up with 'Blu-ray Error: "Fatal Error", Code: "6".
I have tried to re-export all files for burning, in two different blu ray formats - but it continues to come up with the same.
I have used Encore for years but have just upgraded to CS6 and im getting these errors.
What am i doing to cause this?
Thx,
James

Try this first:
Strange Errors in En? Project Changes Not Showing Up? Try This!
Then type "fatal error code 6" into the "Ask A Question" box at the top of the main Encore Forums page, or the top of the Discussions page.
You'll get 5 very relevant topics right away.
Jeff

Blu-ray Error:'fatal error", Code:"6", Note: "Empty palette in IG composition.

If i try to burn or create an ISO I get this error.
Blu-ray Error:'fatal error", Code:"6", Note: "Empty palette in IG composition.
Any one have an idea what this means?
Maik

Fixed!
I had a broken /incomplete button in a menu. After replacing it with a new button everything worked.
Maik

Encore CS4 Blu-ray Error: "Fatal Error", Code: "0", Note:''

Has anyone encountered this: Encore CS4 Blu-ray Error: "Fatal Error", Code: "0", Note:''
Any ideas on what it means or how to fix it?
Burning to a BD-R. Tried two different Blu-ray burners. Created a Blu-ray Image first.

For CS4 you must update the Roxio component http://forums.adobe.com/thread/400484?tstart=0
More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
Also, Long File Names or odd characters Cause Crashing http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0

Error: Fatal error in function BldAlter on call to function GetOldRecDefn.

At step "Generating the Updated PeopleTools Script" to generate "PPLTLS84CURTables.sql", more than 2270 errors occured:
Example Error 1:
System Error : File: E:\pt85403d-retail\peopletools\src\psbld\bldalter.cppSQL error. Stmt #: 4550 Error Position: 0 Return: 601 - [Microsoft][SQL Server Native Client 11.0][SQL Server]Invalid object name 'SYSCOLUMNS'.
Failed SQL stmt: select c.name,c.colid,t.name,c.length,c.prec,c.scale,c.isnullable from SYSCOLUMNS c, SYSOBJECTS o, SYSTYPES t where c.id = o.id and c.usertype = t.usertype and o.type = 'U' and o.name = :1 order by c.colid
After changing table/view names from upper case to lower case. the query works.
Example Error 2:
Error: Fatal error in function BldAlter on call to function GetOldRecDefn. Return code = 1. (76,6)
Error: MENU_LANG_TMP - SQL Error. Error Position: 0 Return: 601 - [Microsoft][SQL Server Native Client 11.0][SQL Server]Invalid object name 'SYSOBJECTS'.
SELECT NAME FROM SYSOBJECTS WHERE TYPE = 'TR' AND NAME = :1
Error: PSMSFTMPCOM - SQL Error. Error Position: 0 Return: 601 - [Microsoft][SQL Server Native Client 11.0][SQL Server]Invalid object name 'SYSOBJECTS'.
SQL Build process ended on 11/7/2014 at 10:39:42 AM.
2698 records processed, 2274 errors, 0 warnings.
SQL Build script for all processes written to file E:/temp/CAOutput/softwareupdatePeopleTools_Only_Upgrade{HR90UPG}/PPLTLS84CURTables.sql.
SQL Build log file written to E:/temp/CAOutput/softwareupdatePeopleTools_Only_Upgrade{HR90UPG}/BuildPPLTLS84CURTables.log.
Thanks for any suggestions!
Dongmei

Passed the above error by changing object owner from ACCESSID to dbo. Now on the same task "Generating the Updated PeopleTools Scripts", there are 516 errors, sample error messages:
Error: PS_APP_DES_OBJ_CST - Alter failed due to an unknown column type (NVARCHAR) found for field PSOWNER. (76,22)
Error: Fatal error in function BldAlter on call to function GetOldRecDefn. Return code = 1. (76,6)
Error: PS_APP_DES_OBJ_LNG - Alter failed due to an unknown column type (NVARCHAR) found for field PSOWNER. (76,22)
Error: Fatal error in function BldAlter on call to function GetOldRecDefn. Return code = 1. (76,6)
Error: PS_APP_DES_OBJECTS - Alter failed due to an unknown column type (NVARCHAR) found for field PSOWNER. (76,22)
Error: Fatal error in function BldAlter on call to function GetOldRecDefn. Return code = 1. (76,6)
Warning: MCF_IM_DEMO_REC.MCF_IMUSERID - Default record.field MCF_IM_DEMO_REC.USER_OPRID has no rows, field type default used. (76,66)
Error: PS_PRCSDEFN - Alter failed due to an unknown column type (NVARCHAR) found for field PRCSTYPE. (76,22)
Appreciate any help!!
Dongmei

Encore CS4 bluray error: fatal error, code "6" Internal error m_ptsOfNextGOPis empty

I am using Encore CS4 4.0.1 (the latest version from what I can see) on Mac OSX 10.6.3
I am on a Mac Pro 1,1 with 2 2GHz Xeon Dual Core Processors
I have 5 GB of Ram
The Mac has the standard Nvidia 7300GT.
I have successfully created several BD and DVDs and nothing has changed.
I have a 1080 50i BD h.264 project with 2 hour 37 minute timeline and I am looking to create an h.264 BD 25 image. The project has two menus: a main menu with two buttons and a chapter selection menu with 7 buttons. Check project reveals no issues with anything.
I have searched the forum and tried the various solutions I found such as disc name, etc. The name is all in capitals with no spaces.
I googled and found msxml problems/solutions and other such things related to windows that do not apply to me as I am on Mac.
I get the following error at the very end of the build process:
Encore CS4 bluray error: fatal error, code "6" Internal error m_ptsOfNextGOPis empty
Any ideas? Hope I gave enough information. Thanks in advance

I do not know exactly what the problem was with the menu. I am assuming the menu was the problem because when I created a new encore project with the same video, audio and photo assets but with new menus there was no problem. I think that at the time I read there some people were having a problem with the template I originally used for my menus so I simply built a new menu from scratch in PS CS3. I think the original menu was party menu hd.
Sorry if that is vague but it worked so I did not look any further into the problem and I have not had any recurrence.

Blu-ray Error: "fatal error", Code: "6", Note:"

I tried burning a Blu-ray in Encore CS3 and it worked once. Since then it spends hours trancoding stuff when I go to burn and eventually just blows up with this error (the subject of this message).
Anyone know what is going on?

Happened to me a couple of times.
One solution was setting the button routing 'automatically'
In other words: no changing of the button routing before building.
Another time the issue was caused by a file which was transcoded but seemed to cause the error.
I succeeded in finding the file, removed it, imported it again and let it transcode.
This solved it for me.
Good luck!

Solution to Blu-ray Error: "Fatal Error", Code: "6", Note:"

I had previously been able to export to a BD image with no problem and suddenly I started getting this error. People seem to be finding various ways to work around the problem including rerouting menu buttons and installing MSXML 6.0, none of which worked for me. However, I finally remembered that I had moved the Encore project files into a new folder. When I opened the project from that folder all the assets were found and it previewed perfectly. So when I went to build I did not suspect this initially since the error code is so cryptic.
(Note to Adobe: Thank you for at least detecting the error and not just crashing. However, if you are going to go to the trouble, might as well print out something useful like "File not found: <filename>". At the very least every error should include a source file and line number so that the problem can be easily reported and traced to its source.)
Anyway, my solution was to move the project files back to their original locations. Now my BD image builds without a problem. Hope this helps. I am going to file a bug report with Adobe.

Hi.
I just wanted to point out that this error is:
1) Really REALLY poor, and desperately needs some "work" in Encore so as to provide the exact problem that Encore is encountering;
2) Also related to (at least in my case) an outright bug. Specifically, BEWARE USING "Save As" in Encore!! Whereas David seems to have gotten into trouble by moving things around, I simply used the standard Save As option to produce a copy of a project, so as to preserve the original. The led directly to this totally useless error.
My original project (from pre-CS3 Encore) had been HD material, that I'd built (in 2.0) for a standard DVD. When Blu-Ray capabilities arrived with CS3, I simply wanted to replace the video component in the project, and (finally) burn a high-def disk. However, I didn't want to "mess up" the original project, so I opened it, saved it with a new name, and then did the video replacement in the "cloned" project. Attempting to build a disk from that project, dropped me right into this "Code 6" error, with absolutely no clue what was wrong. On a whim (and a guess), after reading David's note, I went back and simply did the same video replacement in the "original" project, and lo and behold, no more error. Obviously, the Save As process either left out some important piece of the project, OR, mangled some critical component.
Bottom line, the CS3 Production package is not exactly "cheap". At this price point, this software should be far less buggy that this, and when something does go wrong, the errors that it produces should be one heck of a lot more explicit about what isn't right.
All, FWLIW.

Blu-ray Error: "fatal error". Code: "6". "Video buffer underflows. Total bitrate is too high near time = 1.456333 seconds -

Every time i try to burn a blu-ray, this message appears and i can't proceed to the process.
Can anybody help me? I need it for my job.

I could swear I posted this yesterday. But no, the forum did not. Here is the recovered version....
From http://forums.adobe.com/message/6004943#6004943
You will find a number of other threads with this error message.
I think it usually reflects a real datarate problem, but sometimes because there are spikes that should not have occurred with the transcode settings used.
But the solution/workaround is to reduce datarate.
There may also be times where changes in the type of transcoding (CBR, VBR one or two pass) has fixed the issue for a particular project.
In this thread, Jon Geddes recommends a max of 27 or less.
http://forums.adobe.com/message/5214691#5214691

Blu-ray Error: fatal error, code 6, audio buffer underflows...

Ughh.... So its been a few months since I stopped using CS6 Encore because it loves to crash for all kinds of bad reasons. Today I needed to do a new project, and used a simple 1920x1080p MP4 file created by Adobe Media Encoder, and used a basic menu template in Encore. Also added a slideshow timeline with one Mp3 audio set to loop. During the building image part of the build process, I get the fatal error code 6, audio buffer underflows. Total bitrate too high neat time = 0.00000 seconds -
First off, I set the BR transcode setting to auto and it spends pleanty of time transcoding the file to a 15mbps bitrate, so why is Encore not first taking care of all the source files correctly in transcoding...?

Ok.... 100% the fault of the software. I am an SE, and build systems all the time for my business, so if I knew of these simple problems, Id go into the code and devise a solution...please Adobe, fix Encore.
Here are my simple finding from solving this problem (first post):
- Of the 2 simple Mp4 files produced by Media Encoder, one, which runs only 2 minutes, had a peak of a little over 10mbps. I dropped the file back into Encoder and set the same mp4 profile to max of 6mbps and then replaced the file in the encore project, ran build and it worked fine.
SO.... If I can use a simple free bit of software to look at the bitrate of a file (google Bitrate Viewer) and determine that the peak was possibly too high, why oh why cant adobe write a better transoding logic algorythm to decide if a video in a timeline needs to be reprocessed at a slightly lower bitrate before just attempting a build and then throwing an error. For the love of all that is holy, please tweek your transcoding decision process to prevent these simple errors.

Blu ray music menu error

Hi, I'm Carolina and i'm new at the forum. I need some help urgent, please!
I'm authoring a Blu-Ray project using Encore CS4. In my root menu I put a background wav music, with these specifications: 16bit, 48000Hz, PCM audio.
When I previewed the project it's all right, the music play normal, with no problems. Then I burn the blu-ray disc using Encore, and when finnished, guess what? The music don't play whole, that's looping with the firsts 3 or 5 seconds.
I had this problem before and decided to create a image blu-ray disc (with Encore) and burned with another program. It's worked! But now i'm doing just the same thing (creating a blu-ray image and burning with other program) and the same problem came back!
That's funny because when i'm authoring a DVD disc, doing exactly the same steps as Blu-Ray, this problem don't appear.
I'm loosing several hours with this...
Please, if someone could help me i'll be very grateful. I need to fix this hurry!
Sorry for my bad english
Thanks!!

Carolina,
Welcome to the forum.
Please tell us more about your Menu and also the Duration of the WAV file that you are using for the Audio. The more detail on that Menu, the better. Things like Loop Points/Duration, is there also Motion on the Menu, etc. That is likely where the problem is arising, but we cannot be sure, without that info.
Good luck,
Hunt

HT1539 Just bought a Blu-Ray disc, entered the code to transfer movie to iTunes (online, not from the disc), but get an error that iTunes timed out? What is causing this?

If anyone can assist, I would love to know. Thanks folks.

Have you seen this thread about Disk Utility's space message and different Blu Ray media?
As to your other questions, I have very limited BluRay experience; the few times when I made a disk image it was for someone else's use or for testing workflows, but I know I didn't get into any weird encoding loops. As you know,the progress bar is pretty obscure by nature; alternatively, open up Batch Monitor and click on the info button do see what percentage has been complete.
Assuming by now that you've canceled the job, I would download Digital Rebellion's Compressor Repair tool (free) and run that – including the trash preferences option. Also, I've had occasions when job actions started to act up and were cured by running repair permissions in Dick Utility.
My impression is that the people who use disk images with Toast are happy with the results. So even if it's not something you get now, perhaps it's the long term solution.
Good luck.
Russ

Blu Ray Burned in Encore CS4 play audio but no video

I've burned this project multiple times and everytime I get the menus and the audio, but no video when played on a Blu Ray player. The same disc plays fine in computer/laptop. And when I tried a shorter version of the project (10 minutes vs. an hour and a half for the original) it plays fine everywhere. Could the file size be causing my disc not to play in a BD-R player? Then why would it play on a computer/laptop?

More information needed for someone to help
http://forums.adobe.com/thread/416679
Some specific information that is needed...
Build a Configuration file http://www.piriform.com/speccy
Brand/Model Computer (or Brand/Model Motherboard if self-built)
How much system memory you have installed, such as 2Gig or ???
Operating System version, such as Win7 64bit Pro... or whatevevr
-including your security settings, such as are YOU the Administrator
-and have you tried to RIGHT click the program Icon and then select
-the Run as Administrator option (for Windows, not sure about Mac)
Your Firewall settings and brand of anti-virus are you running
Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
-or the brand/model graphics chip if on the motherboard
-and the exact driver version for the above graphics card/chip
-and how much video memory you have on your graphics card
Brand/Model sound card, or sound "chip" name on Motherboard
-and the exact driver version for the above sound card/chip
Size(s) and configuration of your hard drive(s)... example below
-and how much FREE space is available on each drive (in Windows
-you RIGHT click the drive letter while using Windows Explorer
-and then select the Properties option to see used/free space)
Windows Indexing is BAD http://forums.adobe.com/thread/676303
While in Properties, be sure you have drive indexing set OFF
-for the drive, and for all directories, to improve performance
Some/Much of the above are available by going to the Windows
Control Panel and then the Hardware option (Win7 option name)
OR Control Panel--System--Hardware Tab--Device Manager for WinXP
And the EXACT type and size of file that is causing you problems
-for pictures, that includes the camera used and the pixel dimensions
Plus Video-Specific Information http://forums.adobe.com/thread/459220?tstart=0
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project
Read Bill Hunt on editing a VOB/MPG file http://forums.adobe.com/thread/464549?tstart=0
Edit Vob http://premierepro.wikia.com/wiki/FAQ:How_do_I_import_VOB_files_/_edit_a_DVD%3F
Read Hunt on Using MOD/TOD files http://forums.adobe.com/thread/699990?tstart=0
Work through all of the steps (ideas) listed at http://forums.adobe.com/thread/459220?tstart=0
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section at the troubleshooting link
Also read file troubleshooting http://kb2.adobe.com/cps/407/kb407928.html
Odd Errors http://forums.adobe.com/thread/670174?tstart=0
For CS4 you must update the Roxio component http://forums.adobe.com/thread/400484?tstart=0
More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
As well as the below, right click the Encore icon and select Run as Administrator... which is NOT the same thing as running the computer with the Administrator account... and which fixes several "odd" problems
Run as Administrator http://forums.adobe.com/thread/771202?tstart=0
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0

Premiere elements 11 burn to blu ray disc, no time code??

Hello.
Premiere element 11 burn to bluray disc have no time code when play at blu ray player.
and can not duplicated. ( Pro duplicator bluray)

trucvovi
When was there ever?
On what computer operating system is your Premiere Elements running on? If Windows, then please read on....
Some have used the DVDate plug-in to apply a timecode to the Timeline content prior to burn to.
http://dvdate.ru/
Please see Premiere Elements 12 Daily Discoveries/0014 DV Date Plug-In in Premiere Elements 12
http://atr935.blogspot.com/2013/09/pe12-daily-discoveries.html
for full information which applies to Premiere Elements 11 as well.
You should be able to copy your homemade Premiere Elements Blu-ray disc format on Blu-ray disc
using the burn software that came with the burner.
Any questions or need clarification, please let us know. The answers will be in the details.
Thank you.
ATR

I'm going crazy! Blu-ray Error: "fatal error" Code: "6" IG button exceeds video bounds

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