I'm having issues with my browser redirecting me to other websites. I've scanned my computer twice, but it finds no problems. What can I do?

Whenever I log on to my homepages (Hotmail and Facebook), I hear music and or advertisements in the background. If I click on a link, it will redirect me to one of the following pages - livesearchnow, alwayssearch or groovewish.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

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  • I am having issues with my iPhoto application. Anytime I connect my camera to my computer and try to import the photos, iPhoto crashes. I have tried uninstalling and reinstalling the app but still no luck. How can this be fixed?

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    Process:         iPhoto [45948]
    Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Identifier:      com.apple.iPhoto
    Version:         9.4.2 (9.4.2)
    Build Info:      iPhotoProject-710042000000000~2
    App Item ID:     408981381
    App External ID: 11723545
    Code Type:       X86 (Native)
    Parent Process:  launchd [151]
    Date/Time:       2013-01-05 12:18:46.969 -0500
    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9
    Interval Since Last Report:          13090 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  70 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      05E12D8C-6B8A-4E39-AE56-BC63C1D3B6B0
    Crashed Thread:  23  Import thread 4
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<__NSCFDictionary 0x7cd43930> valueForUndefinedKey:]: this class is not key value coding-compliant for the key A@H.'
    *** Call stack at first throw:
              0   CoreFoundation                      0x976a2a67 __raiseError + 231
              1   libobjc.A.dylib                     0x99180149 objc_exception_throw + 155
              2   Foundation                          0x9c3ecc70 -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 285
              3   Foundation                          0x9c312a3f _NSGetUsingKeyValueGetter + 39
              4   Foundation                          0x9c312a10 -[NSObject(NSKeyValueCoding) valueForKey:] + 406
              5   Foundation                          0x9c2f38f6 -[NSDictionary(NSKeyValueCoding) valueForKey:] + 169
              6   Geode                               0x01035ea6 +[DGColorSyncProfile addProfile:] + 141
              7   Geode                               0x01035e11 DGCMProfileIterator + 40
              8   ColorSyncDeprecated.dylib           0x902fc757 profileIterateCallback + 1188
              9   ColorSync                           0x9011ed56 ColorSyncProfileCacheIterateProfiles + 2417
              10  ColorSync                           0x901185fb ColorSyncIterateInstalledProfiles + 39
              11  ColorSyncDeprecated.dylib           0x902fc29e CMIterateColorSyncFolder + 73
              12  Geode                               0x01035d20 +[DGColorSyncProfile synchronizeProfiles] + 326
              13  Geode                               0x01035b6c +[DGColorSyncProfile newProfileWithName:] + 35
              14  RedRock                             0x0239338d -[RKMetadata _digestedExifAttributesFromRawAttributes:] + 7925
              15  RedRock                             0x02391450 -[RKMetadata setRawImageAttributes:] + 82
              16  RedRock                             0x0242bb86 -[RKMetadata initWithPath:cgImageSource:options:sidecar:] + 1015
              17  RedRock                             0x02391237 -[RKMetadata initWithPath:cgImageSource:options:] + 62
              18  iPhoto                              0x006276e8 iPhoto + 6403816
              19  iPhoto                              0x00626e0d iPhoto + 6401549
              20  iPhoto                              0x00624be8 iPhoto + 6392808
              21  iPhoto                              0x0012aa36 iPhoto + 1174070
              22  iPhoto                              0x00129ead iPhoto + 1171117
              23  libsystem_c.dylib                   0x9c24ced9 _pthread_start + 335
              24  libsystem_c.dylib                   0x9c2506de thread_start + 34
    objc[45948]: garbage collection is OFF
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                  0x99164c22 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x991641f6 mach_msg + 70
    2   com.apple.CoreFoundation                0x9758f9da __CFRunLoopServiceMachPort + 170
    3   com.apple.CoreFoundation                0x97598b04 __CFRunLoopRun + 1428
    4   com.apple.CoreFoundation                0x975981dc CFRunLoopRunSpecific + 332
    5   com.apple.CoreFoundation                0x97598088 CFRunLoopRunInMode + 120
    6   com.apple.HIToolbox                     0x917c5543 RunCurrentEventLoopInMode + 318
    7   com.apple.HIToolbox                     0x917cc8ab ReceiveNextEventCommon + 381
    8   com.apple.HIToolbox                     0x917cc71a BlockUntilNextEventMatchingListInMode + 88
    9   com.apple.AppKit                        0x93086ee8 _DPSNextEvent + 678
    10  com.apple.AppKit                        0x93086752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
    11  com.apple.AppKit                        0x93082ac1 -[NSApplication run] + 911
    12  com.apple.AppKit                        0x93313ac5 NSApplicationMain + 1054
    13  com.apple.iPhoto                        0x0001bc99 0xc000 + 64665
    14  com.apple.iPhoto                        0x0001b2e5 0xc000 + 62181
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x99166b5e __select_nocancel + 10
    1   libdispatch.dylib                       0x90215cbd _dispatch_mgr_invoke + 642
    2   libdispatch.dylib                       0x90214853 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x9916702e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x9c24eccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x9c2506fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib                  0x9916683e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x9c250e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x9c250f7b pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x9c37c3c3 -[NSCondition waitUntilDate:] + 427
    4   com.apple.Foundation                    0x9c3427d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
    5   com.apple.Foundation                    0x9c3426a6 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x01d0ce12 -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x01d0befa -[XTThread run:] + 412
    8   com.apple.Foundation                    0x9c349e25 -[NSThread main] + 45
    9   com.apple.Foundation                    0x9c349dd5 __NSThread__main__ + 1582
    10  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    11  libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 4:
    0   libsystem_kernel.dylib                  0x9916683e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x9c250e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x9c250f7b pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x9c37c3c3 -[NSCondition waitUntilDate:] + 427
    4   com.apple.Foundation                    0x9c3427d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
    5   com.apple.Foundation                    0x9c3426a6 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x01d0ce12 -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x01d0befa -[XTThread run:] + 412
    8   com.apple.Foundation                    0x9c349e25 -[NSThread main] + 45
    9   com.apple.Foundation                    0x9c349dd5 __NSThread__main__ + 1582
    10  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    11  libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 5:
    0   libsystem_kernel.dylib                  0x9916683e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x9c250e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x9c250f7b pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x9c37c3c3 -[NSCondition waitUntilDate:] + 427
    4   com.apple.Foundation                    0x9c3427d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
    5   com.apple.Foundation                    0x9c3426a6 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x01d0ce12 -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x01d0befa -[XTThread run:] + 412
    8   com.apple.Foundation                    0x9c349e25 -[NSThread main] + 45
    9   com.apple.Foundation                    0x9c349dd5 __NSThread__main__ + 1582
    10  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    11  libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 6:
    0   libsystem_kernel.dylib                  0x9916683e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x9c250e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x9c250f7b pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x9c37c3c3 -[NSCondition waitUntilDate:] + 427
    4   com.apple.Foundation                    0x9c3427d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
    5   com.apple.Foundation                    0x9c3426a6 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x01d0ce12 -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x01d0befa -[XTThread run:] + 412
    8   com.apple.Foundation                    0x9c349e25 -[NSThread main] + 45
    9   com.apple.Foundation                    0x9c349dd5 __NSThread__main__ + 1582
    10  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    11  libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x9916683e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x9c250e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x9c250f7b pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x9c37c3c3 -[NSCondition waitUntilDate:] + 427
    4   com.apple.Foundation                    0x9c3427d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
    5   com.apple.Foundation                    0x9c3426a6 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x01d0ce12 -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x01d0befa -[XTThread run:] + 412
    8   com.apple.Foundation                    0x9c349e25 -[NSThread main] + 45
    9   com.apple.Foundation                    0x9c349dd5 __NSThread__main__ + 1582
    10  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    11  libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x9916683e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x9c250e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x9c250f7b pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x9c37c3c3 -[NSCondition waitUntilDate:] + 427
    4   com.apple.Foundation                    0x9c3427d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
    5   com.apple.Foundation                    0x9c3426a6 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x01d0ce12 -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x01d0befa -[XTThread run:] + 412
    8   com.apple.Foundation                    0x9c349e25 -[NSThread main] + 45
    9   com.apple.Foundation                    0x9c349dd5 __NSThread__main__ + 1582
    10  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    11  libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x9916683e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x9c250e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x9c250f7b pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x9c37c3c3 -[NSCondition waitUntilDate:] + 427
    4   com.apple.Foundation                    0x9c3427d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
    5   com.apple.Foundation                    0x9c3426a6 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore                     0x01d0ce12 -[XTMsgQueue waitForMessage] + 47
    7   com.apple.proxtcore                     0x01d0befa -[XTThread run:] + 412
    8   com.apple.Foundation                    0x9c349e25 -[NSThread main] + 45
    9   com.apple.Foundation                    0x9c349dd5 __NSThread__main__ + 1582
    10  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    11  libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib                  0x9916702e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x9c24eccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x9c2506fe start_wqthread + 30
    Thread 11:
    0   libsystem_kernel.dylib                  0x9916702e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x9c24eccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x9c2506fe start_wqthread + 30
    Thread 12:
    0   libsystem_kernel.dylib                  0x9916683e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x9c250e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x9c250f7b pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x9c37c3c3 -[NSCondition waitUntilDate:] + 427
    4   com.apple.Foundation                    0x9c3427d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
    5   com.apple.Foundation                    0x9c3426a6 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.RedRock                       0x0234c48f -[RKAsyncImageRenderer _backgroundRenderThread:] + 173
    7   com.apple.CoreFoundation                0x976001aa -[NSObject performSelector:] + 58
    8   com.apple.proxtcore                     0x01d15df9 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 167
    9   com.apple.CoreFoundation                0x975f7d11 -[NSObject performSelector:withObject:] + 65
    10  com.apple.proxtcore                     0x01d0e22c -[XTSubscription postMessage:] + 191
    11  com.apple.proxtcore                     0x01d0daef -[XTDistributor distributeMessage:] + 681
    12  com.apple.proxtcore                     0x01d0d313 -[XTThread handleMessage:] + 515
    13  com.apple.proxtcore                     0x01d0bf10 -[XTThread run:] + 434
    14  com.apple.Foundation                    0x9c349e25 -[NSThread main] + 45
    15  com.apple.Foundation                    0x9c349dd5 __NSThread__main__ + 1582
    16  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    17  libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 13:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                  0x99166b42 __select + 10
    1   com.apple.CoreFoundation                0x975e6e15 __CFSocketManager + 1557
    2   libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    3   libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 14:
    0   libsystem_kernel.dylib                  0x9916702e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x9c24eccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x9c2506fe start_wqthread + 30
    Thread 15:
    0   libsystem_kernel.dylib                  0x9916683e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x9c250e21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x9c20142c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.Foundation                    0x9c34bbe8 -[NSCondition wait] + 304
    4   com.apple.iPhoto                        0x0005da64 0xc000 + 334436
    5   com.apple.iPhoto                        0x0005d672 0xc000 + 333426
    6   com.apple.CoreFoundation                0x975faa9d __invoking___ + 29
    7   com.apple.CoreFoundation                0x975fa9d9 -[NSInvocation invoke] + 137
    8   com.apple.RedRock                       0x0236885b -[RKInvoker _invokeTarget:] + 33
    9   com.apple.RedRock                       0x023795f4 -[RKInvoker _invokeTargetWithPool:] + 68
    10  com.apple.CoreFoundation                0x975f7d11 -[NSObject performSelector:withObject:] + 65
    11  com.apple.proxtcore                     0x01d15df9 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 167
    12  com.apple.CoreFoundation                0x975f7d11 -[NSObject performSelector:withObject:] + 65
    13  com.apple.proxtcore                     0x01d0e22c -[XTSubscription postMessage:] + 191
    14  com.apple.proxtcore                     0x01d0daef -[XTDistributor distributeMessage:] + 681
    15  com.apple.proxtcore                     0x01d0d313 -[XTThread handleMessage:] + 515
    16  com.apple.proxtcore                     0x01d0bf10 -[XTThread run:] + 434
    17  com.apple.Foundation                    0x9c349e25 -[NSThread main] + 45
    18  com.apple.Foundation                    0x9c349dd5 __NSThread__main__ + 1582
    19  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    20  libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 16:
    0   libsystem_kernel.dylib                  0x9916702e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x9c24eccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x9c2506fe start_wqthread + 30
    Thread 17:: CVDisplayLink
    0   libsystem_kernel.dylib                  0x99164c22 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x991641f6 mach_msg + 70
    2   com.apple.framework.IOKit               0x9a1f723d io_connect_method + 465
    3   com.apple.framework.IOKit               0x9a1a7a9d IOConnectCallMethod + 559
    4   com.apple.driver.AppleIntelHD3000GraphicsGLDriver          0x105a1097 GhalInterface::getCommandBuffer(unsigned char**, unsigned char**, unsigned int*, unsigned int*) + 183
    5   com.apple.driver.AppleIntelHD3000GraphicsGLDriver          0x105c832f GHAL3D::CPrivateCommandTransport::FlushCommandBuffer(GHAL3D::FLUSH_TYPE, unsigned char) + 331
    6   com.apple.driver.AppleIntelHD3000GraphicsGLDriver          0x105c80c5 g575SubmitPacketsToken + 51
    7   com.apple.driver.AppleIntelHD3000GraphicsGLDriver          0x108a7f44 gldPresentFramebufferData + 178
    8   GLEngine                                0x1025ddb8 glSwap_Exec + 200
    9   com.apple.opengl                        0x9302a56d CGLFlushDrawable + 62
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    16  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    17  libsystem_c.dylib                       0x9c2506de thread_start + 34
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    6   libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    7   libsystem_c.dylib                       0x9c2506de thread_start + 34
    Thread 19:: Import thread 0
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    1   libsystem_c.dylib                       0x9c250e21 _pthread_cond_wait + 827
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    1   libsystem_c.dylib                       0x9c250e21 _pthread_cond_wait + 827
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    4   com.apple.iPhoto                        0x0012a448 0xc000 + 1172552
    5   com.apple.iPhoto                        0x00129ead 0xc000 + 1171117
    6   libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    7   libsystem_c.dylib                       0x9c2506de thread_start + 34
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    5   com.apple.geode                         0x01035b6c +[DGColorSyncProfile newProfileWithName:] + 35
    6   com.apple.RedRock                       0x0239338d -[RKMetadata _digestedExifAttributesFromRawAttributes:] + 7925
    7   com.apple.RedRock                       0x02391450 -[RKMetadata setRawImageAttributes:] + 82
    8   com.apple.RedRock                       0x0242bb86 -[RKMetadata initWithPath:cgImageSource:options:sidecar:] + 1015
    9   com.apple.RedRock                       0x02391237 -[RKMetadata initWithPath:cgImageSource:options:] + 62
    10  com.apple.iPhoto                        0x006276e8 0xc000 + 6403816
    11  com.apple.iPhoto                        0x00626e0d 0xc000 + 6401549
    12  com.apple.iPhoto                        0x00624be8 0xc000 + 6392808
    13  com.apple.iPhoto                        0x0012aa36 0xc000 + 1174070
    14  com.apple.iPhoto                        0x00129ead 0xc000 + 1171117
    15  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    16  libsystem_c.dylib                       0x9c2506de thread_start + 34
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    3   ColorSyncDeprecated.dylib               0x902fc29e CMIterateColorSyncFolder + 73
    4   com.apple.geode                         0x01035d20 +[DGColorSyncProfile synchronizeProfiles] + 326
    5   com.apple.geode                         0x01035b6c +[DGColorSyncProfile newProfileWithName:] + 35
    6   com.apple.RedRock                       0x0239338d -[RKMetadata _digestedExifAttributesFromRawAttributes:] + 7925
    7   com.apple.RedRock                       0x02391450 -[RKMetadata setRawImageAttributes:] + 82
    8   com.apple.RedRock                       0x0242bb86 -[RKMetadata initWithPath:cgImageSource:options:sidecar:] + 1015
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    10  com.apple.iPhoto                        0x00628083 0xc000 + 6406275
    11  com.apple.iPhoto                        0x00624ed9 0xc000 + 6393561
    12  com.apple.iPhoto                        0x0012a7fd 0xc000 + 1173501
    13  com.apple.iPhoto                        0x00129ead 0xc000 + 1171117
    14  libsystem_c.dylib                       0x9c24ced9 _pthread_start + 335
    15  libsystem_c.dylib                       0x9c2506de thread_start + 34

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    I am a Volunteer here, not employed by HP.
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    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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