I'm having issues with Safari and Mavericks. It encounters errors frequently and cannot attach docs to my web e-mail without redundant steps. Any solution ideas?
When using my web e-mail (Outlook web app) Safari frequently closes the page and says it must reload the page...then it errors-out. When this happens I must close Safari completely then reopen it, and reopen Outlook web app. My cache is cleared frequently (at least once per day). I am also unable to directly attach docs to e-mails - I must go the through the process twice. This never occured before Mavericks.
Any ideas on a solution...anyone else experience issues with Safari/Mavericks operations?
Hello Cabamyk,
It sounds like you are having issues loading this web app for Outlook. I was thinking that there may be a 3rd party add-ons interfering with Safari or perhaps one may need to ge re installed. Use this article to help troubleshoot add-ons:
Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
http://support.apple.com/kb/ts3230
Use the add-on's uninstaller, if possible
Quit Safari.
Remove any unsupported third-party add-ons you've installed (see if the add-on's installer includes an uninstall feature).
Open Safari again.
If these steps fix the issue you were having, check the website of the software's developer to see if there is an updated version available, or avoid using the add-on.Manually uninstall third-party add-onsIf the software doesn't have an uninstall feature, quit Safari and try manually moving the third-party add-on files. These files are usually installed in one or more of the following locations:
/Library/Internet Plug-Ins/
/Library/Input Methods/
/Library/InputManagers/
/Library/ScriptingAdditions
~/Library/Internet Plug-Ins/
~/Library/Input Methods/
~/Library/InputManagers/
~/Library/ScriptingAdditions
The first four locations listed are in the root-level Library on your hard disk, not the user-level Library in your Home folder.The tilde (~) represents your Home folder.
To access the Home folder in OS X Lion, OS X Mountain Lion, or OS X Mavericks, open the Finder, hold the Option key, and choose Go > Library.
To access the Home folder in Mac OS X v10.6 and earlier, open the Finder and choose Go > Home. Then, click the Library folder.
If the issue is resolved by removing items from the above locations to a different location, return the items one at a time and test Safari. That way you can determine which item is causing the issue. Once identified, remove the problematic item and put the others back. Check for updates to the items that are found to cause issues, or report the issue to the add-on developer.Important: When removing items from the above locations, do not put them in the Trash. Instead, put them in a new folder or on the desktop while troubleshooting. If removing the item does not resolve the issue, you can put it back where it came from. In Mac OS X v10.6 or later, you can use the Put Back feature of the Trash to automatically put items back where they came from.Files that should not be removedThe following items should not be deleted from your system:
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
/Library/Internet Plug-Ins/nsIQTScriptablePlugin.xpt
/Library/Internet Plug-Ins/Quartz Composer.webplugin
/Library/Internet Plug-Ins/QuickTime Plugin.plugin
/Library/Internet Plug-Ins/QuickTime Plugin.webplugin (Mac OS X v10.5.x only)
/Library/Internet Plug-Ins/VerifiedDownloadPlugin.plugin (Mac OS X v10.5.x only)
Reinstalling the above plug-ins requires reinstalling OS X. Some application or system updates may restore specific plug-ins.
Thank you for using Apple Support Communities.
All the very best,
Sterling
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Can someone please assist me? My Macbook pro is having issues with safari and after 5mins or so it's shuts itself down and reports the below
Process: Safari [1109]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (6533.19.4)
Build Info: WebBrowser-75331904~2
Code Type: X86-64 (Native)
Parent Process: launchd [87]
PlugIn Path: /Users/Shared/.ExpressAssist.so
PlugIn Identifier: .ExpressAssist.so
PlugIn Version: ??? (???)
Date/Time: 2012-04-23 12:01:50.444 +1000
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 120729 sec
Crashes Since Last Report: 63
Per-App Interval Since Last Report: 108161 sec
Per-App Crashes Since Last Report: 63
Anonymous UUID: A4BB853B-CB94-48AE-BF10-FDCE53BC72B6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 1
Application Specific Information:
abort() called
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff8033c9f6 RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff8033c7fb ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff8033c6b4 BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff87f13e64 _DPSNextEvent + 718
8 com.apple.AppKit 0x00007fff87f137a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.Safari 0x00000001000162f4 0x100000000 + 90868
10 com.apple.AppKit 0x00007fff87ed948b -[NSApplication run] + 395
11 com.apple.AppKit 0x00007fff87ed21a8 NSApplicationMain + 364
12 com.apple.Safari 0x000000010000a1c0 0x100000000 + 41408
Thread 1 Crashed:
0 libSystem.B.dylib 0x00007fff85e4be4e __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x00007fff85e4bd50 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff85ea86a2 usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff85ec7cd4 abort + 93
4 libstdc++.6.dylib 0x00007fff806c75d2 __tcf_0 + 0
5 libobjc.A.dylib 0x00007fff87c61d3d _objc_terminate + 120
6 libstdc++.6.dylib 0x00007fff806c5ae1 __cxxabiv1::__terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff806c5b16 __cxxabiv1::__unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff806c5bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
9 libstdc++.6.dylib 0x00007fff80681a3e std::__throw_length_error(char const*) + 127
10 libstdc++.6.dylib 0x00007fff806ac3fe std::string::append(char const*, unsigned long) + 82
11 .ExpressAssist.so 0x00000001007621bc dylibmain + 5910
12 com.apple.CFNetwork 0x00007fff8513156f HTTPReadFilter::readHeaderBytes(StreamReader*, unsigned char, unsigned char*, long, CFStreamError*) + 421
13 com.apple.CFNetwork 0x00007fff851324e4 HTTPReadFilter::canReadNoSignal(StreamReader*, CFStreamError*, unsigned char) + 110
14 com.apple.CFNetwork 0x00007fff850e0780 HTTPReadFilter::streamCanRead(__CFReadStream*) + 90
15 com.apple.CFNetwork 0x00007fff850e08f6 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 122
16 com.apple.CFNetwork 0x00007fff850e0867 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 49
17 com.apple.CoreFoundation 0x00007fff83919373 _signalEventSync + 115
18 com.apple.CoreFoundation 0x00007fff839192e4 _cfstream_solo_signalEventSync + 116
19 com.apple.CoreFoundation 0x00007fff83919224 _CFStreamSignalEvent + 740
20 com.apple.CFNetwork 0x00007fff8513506f SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 45
21 com.apple.CFNetwork 0x00007fff850ca494 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 224
22 com.apple.CFNetwork 0x00007fff850ca37e SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 96
23 com.apple.CoreFoundation 0x00007fff838e1bea __CFSocketDoCallback + 634
24 com.apple.CoreFoundation 0x00007fff838e15eb __CFSocketPerformV0 + 315
25 com.apple.CoreFoundation 0x00007fff838b9401 __CFRunLoopDoSources0 + 1361
26 com.apple.CoreFoundation 0x00007fff838b75f9 __CFRunLoopRun + 873
27 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
28 com.apple.CFNetwork 0x00007fff850e33b8 HTTPNetStreamInfo::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 278
29 com.apple.CoreFoundation 0x00007fff838a706c CFReadStreamRead + 748
30 .ExpressAssist.so 0x0000000100762167 dylibmain + 5825
31 com.apple.CFNetwork 0x00007fff85134778 HTTPReadStream::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 82
32 com.apple.CoreFoundation 0x00007fff838a706c CFReadStreamRead + 748
33 .ExpressAssist.so 0x00000001007617f5 dylibmain + 3407
34 .ExpressAssist.so 0x000000010075fde6 0x100758000 + 32230
35 .ExpressAssist.so 0x00000001007614bb dylibmain + 2581
36 .ExpressAssist.so 0x0000000100764c8b dylibmain + 16869
37 .ExpressAssist.so 0x0000000100769bf6 dylibmain + 37200
38 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
39 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 12: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85df216a kevent + 10
1 libSystem.B.dylib 0x00007fff85df403d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff85df3d14 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff85df383e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85df3168 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85df3005 start_wqthread + 13
Thread 13: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff85e1ce92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff838d9498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 14: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff869951b9 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff869912bc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 15: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f899 0x100000000 + 194713
5 com.apple.Safari 0x000000010002f829 0x100000000 + 194601
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8367707f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff835f80a5 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 17: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff86ce5dd1 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 18: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be869 0x100000000 + 1828969
4 com.apple.Safari 0x000000010004737b 0x100000000 + 291707
5 com.apple.Safari 0x00000001000471f9 0x100000000 + 291321
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 19:
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.QuartzCore 0x00007fff807583d2 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff80758312 thread_fun + 34
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 20:
0 libSystem.B.dylib 0x00007fff85df2f8a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff85df339c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85df3005 start_wqthread + 13
Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x0000000100c2d5d0 rcx: 0x0000000100c2d588 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000100c2d5c0 rsp: 0x0000000100c2d588
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000119757c50 r14: 0xffffffffffffffff r15: 0x0000000100c2d840
rip: 0x00007fff85e4be4e rfl: 0x0000000000000247 cr2: 0x0000000100582868
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.3 (6533.19.4) <B19794C1-5278-9BBE-1505-AB9C9DDA84E0> /Applications/Safari.app/Contents/MacOS/Safari
0x100758000 - 0x100782ff7 +.ExpressAssist.so ??? (???) <C712F0B3-620E-5DEC-E57D-A58D7426F05C> /Users/Shared/.ExpressAssist.so
0x10078d000 - 0x100873fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2D39CB30-54D9-B03E-5FCF-E53122F87484> /usr/lib/libcrypto.0.9.7.dylib
0x11acbb000 - 0x11acbbfff com.apple.JavaPluginCocoa 13.3.0 (13.3.0) <FE297F73-9063-3507-BA4D-B02306F4A3C2> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x11ad83000 - 0x11ad8cfff com.apple.JavaVM 13.3.0 (13.3.0) <36BCE3E0-67EB-184B-3831-78287E8C58A1> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x11b683000 - 0x11b6a9fff GLRendererFloat ??? (???) <0310BFE5-B3DE-BCD8-EFD7-42C574EBF776> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11b84a000 - 0x11b9dbfff GLEngine ??? (???) <BB46BB42-B574-1E54-101B-A68E43576B26> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11ba0c000 - 0x11be2ffef libclh.dylib 3.1.1 C (3.1.1) <49B010DC-B120-EF70-B369-FB53E56DE658> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x11c729000 - 0x11c72dff7 libFontRegistryUI.dylib ??? (???) <89E50DF0-2A72-B443-28AE-5F27EC7E22C7> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x11cd46000 - 0x11cd47fff ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x200000000 - 0x200787fef com.apple.GeForceGLDriver 1.6.24 (6.2.4) <FA0ED181-B06F-1868-B4B6-978FC4BD0DBE> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld
0x7fff80003000 - 0x7fff800bcfff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff800bd000 - 0x7fff800bdff7 com.apple.quartzframework 1.5 (1.5) <B182B579-BCCE-81BF-8DA2-9E0B7BDF8516> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff800be000 - 0x7fff800d2fff libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff800d3000 - 0x7fff80250ff7 com.apple.WebKit 6533.19 (6533.19.4) <3B8D40F4-9B05-82BE-ECA5-7855A77AF700> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff80251000 - 0x7fff8029aff7 com.apple.securityinterface 4.0.1 (37214) <9F729F74-3732-8326-D218-E4D19AECC2DB> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8030e000 - 0x7fff8060cfe7 com.apple.HIToolbox 1.6.3 (???) <2ECF8260-B05F-C7AD-B072-95713326EC2F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8060d000 - 0x7fff8061cfff com.apple.opengl 1.6.11 (1.6.11) <43D5BE71-E1F6-6974-210C-17C68919AE08> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8061d000 - 0x7fff80661fe7 com.apple.ImageCaptureCore 1.0.3 (1.0.3) <913FFA89-0AC8-0A8D-CC2A-364CB0F303BA> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8067b000 - 0x7fff806f8fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
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0x7fff85576000 - 0x7fff855a8fff libTrueTypeScaler.dylib ??? (???) <B9ECE1BD-A716-9F65-6466-4444D641F584> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff855a9000 - 0x7fff855bafff SyndicationUI ??? (???) <91DAD490-897C-E5E9-C30B-161D4F42BF98> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff855e5000 - 0x7fff856e9fff com.apple.PubSub 1.0.5 (65.20) <67A088DF-7F4A-DC23-6F96-F9BAA4C238DC> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff856ea000 - 0x7fff856f3ff7 com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff856f4000 - 0x7fff85737fef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x7fff8591c000 - 0x7fff8595dfef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8595e000 - 0x7fff85993fef com.apple.framework.Apple80211 6.2.3 (623.2) <8C50F34F-2981-0DF8-4423-09556C1628C0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff85994000 - 0x7fff85dd7fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff85dd8000 - 0x7fff85f99fff libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
0x7fff85f9a000 - 0x7fff85fa5fff com.apple.corelocation 12.1 (12.1) <0B15767B-D752-7DA6-A8BB-5A1C9C39C5C8> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff85fb5000 - 0x7fff85ff0fff com.apple.AE 496.4 (496.4) <55AAD5CA-7160-7899-1C68-562ED8160DF7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff85ff1000 - 0x7fff85ff4ff7 libCoreVMClient.dylib ??? (???) <B1F41E5B-8B59-DB81-1654-C1F9B11E885F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff85ff5000 - 0x7fff85ff8fff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff861b3000 - 0x7fff86439fef com.apple.security 6.1.1 (37594) <17CF7858-52D9-9665-3AE8-23F07CC8BEA1> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8643c000 - 0x7fff86940fe7 com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff86941000 - 0x7fff86986fff com.apple.CoreMediaIOServices 133.0 (1158) <53F7A2A6-78CA-6C34-0BB6-471388019799> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServicesYou’ve been infected with the “Flashback” malware. See this Apple support document:
About Flashback malware
Back up all data, if you haven't already done so.
Select ▹ Software Update to install the latest Java update (if Java is already installed) or the Flashback malware removal tool (if Java is not installed under Lion), as well as any other available updates. Installing either of those items should clear the infection in most cases. You must update to the latest version of Mac OS X 10.6 or 10.7 before you can install the Java update.
The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.
After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions. -
Since updating to iOS 7.1, having issues with safari and wi-fi...
Since upgrading to iOS 7.1, I have experienced issues with wifi and safari. Many websites will not load and I receive the message that "Safari cannot open the page as the server cannot be found". This only happens with the iPad (iPhone 5 is fine), and the same problems do not exist when using 3G (cellular). I have tried a reset, renewing the lease, forgetting the network, rebooting, resetting the modem... Any help would be greatly appreciated.
Hello TunnieZee,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Unable to access the Internet while connected to Wi-Fi
If you're using a public or commercial network, you may need to log in or subscribe.
Check to see if you have a self-assigned IP address:
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Have a nice day,
Mario -
My wife has been having problems with Safari, and many third party software and malware programs infecting her Mac Book Pro. I have tried to reset Safari but it keeps coming back, taking over Safari, changing defaults, start pages, and search engines, Etc.
Is it safe to use programs like MacKeeper, who keeps send my wife's computer message and alerts, or should I just wipe the drive and start over?
SkipI am having lot's of lag time with Safari, etc..
I'll type in a website.. and it will take 15-20 seconds to start..
Start time: 17:51:37 12/02/14
Model Identifier: MacBookPro11,3
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 14 days 3:02
USB
My Passport 07B8 (Western Digital Technologies, Inc.)
Diagnostic reports
2014-11-13 QuickLookSatellite crash x2
2014-11-21 com.apple.WebKit.Plugin.64 crash
Log
Nov 30 21:32:39 PM notification timeout (pid 345, Adobe CEF Helper)
Nov 30 21:32:39 PM notification timeout (pid 99018, CEPHtmlEngine)
Nov 30 21:32:39 PM notification timeout (pid 99019, CEPHtmlEngine He)
Dec 1 09:09:03 [[0xffffff802bfa4000] OpCode 0x0C01 (Set Event Mask) from: kernel_task (0) Synchronous status: 0x00 (kIOReturnSuccess) state: 2 (BUSY) timeout: 5000] Bluetooth warning: An HCI Req timeout occurred.
Dec 1 09:52:03 PM notification timeout (pid 266, Creative Cloud)
Dec 1 09:52:03 PM notification timeout (pid 346, Adobe CEF Helper)
Dec 1 09:52:03 PM notification timeout (pid 345, Adobe CEF Helper)
Dec 1 10:04:37 process WindowServer[114] caught causing excessive wakeups. Observed wakeups rate (per sec): 170; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 12755007
Dec 1 10:31:08 ALF: ifnet_get_address_list_family error 12
Dec 1 10:59:17 process Meeting Center[2921] caught causing excessive wakeups. Observed wakeups rate (per sec): 647; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45104
Dec 1 12:24:35 process com.apple.WebKit[4567] caught causing excessive wakeups. Observed wakeups rate (per sec): 297; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76962
Dec 1 14:31:01 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 397; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53188
Dec 1 14:43:52 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 224; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 150084
Dec 1 14:47:34 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 332; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 222103
Dec 1 15:03:29 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 214; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 370572
Dec 1 16:38:03 SIOCPROTODETACH_IN6: utun2 error=6
Dec 1 16:38:08 SIOCPROTODETACH_IN6: utun2 error=6
Dec 1 20:08:30 jnl: disk3s2: replay_journal: from: 112328704 to: 113115136 (joffset 0x3a38000)
Dec 1 20:08:30 jnl: disk3s2: journal replay done.
Dec 1 20:27:11 com.adobe.acc.AdobeCreativeCloud.75292.UUID: Service exited with abnormal code: 5
Dec 2 08:23:00 process com.apple.WebKit[11891] caught causing excessive wakeups. Observed wakeups rate (per sec): 161; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 527508
Dec 2 09:29:37 firefox (map: 0xffffff80317c5960) triggered DYLD shared region unnest for map: 0xffffff80317c5960, region 0x7fff9ae00000->0x7fff9b000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Dec 2 10:04:39 SIOCPROTODETACH_IN6: utun2 error=6
Dec 2 10:04:44 SIOCPROTODETACH_IN6: utun2 error=6
Dec 2 16:42:24 process com.apple.WebKit[26151] caught causing excessive wakeups. Observed wakeups rate (per sec): 153; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002
Swap (MiB): 41556
Activity
Net: 210 in, 20 out (KiB/s)
Memory: kernel_task (UID 0) is using 1632 MB
kexts
com.cisco.kext.acsock (1.1.0)
com.wdc.driver.USB.64.10.9 (1.0.1)
Daemons
com.cisco.anyconnect.vpnagentd
com.oracle.java.JavaUpdateHelper
com.apple.installer.osmessagetracing
com.microsoft.office.licensing.helper
com.google.keystone.daemon
com.wdc.WDSmartWareService
com.oracle.java.Helper-Tool
com.adobe.fpsaud
com.wdc.SmartwareDriveService
Agents
com.adobe.AdobeCreativeCloud
com.zimbra.desktop
com.citrix.ServiceRecords
com.google.keystone.system.agent
com.apple.photostream-agent
com.genieo.completer.download
com.genieo.completer.update
com.cisco.anyconnect.gui
com.citrix.ReceiverHelper
com.citrix.AuthManager_Mac
com.citrix.FMDAgent.14800.UUID
com.oracle.java.Java-Updater
com.fiplab.MailTabProHelper
com.adobe.PDApp.AAMUpdatesNotifier.74724.UUID
com.citrixonline.GoToMeeting.G2MUpdate
com.apple.AirPortBaseStationAgent
com.microsoft.SyncServicesAgent
Startup items
/System/Library/StartupItems/ciscod/ciscod
/System/Library/StartupItems/ciscod/StartupParameters.plist
Bundles
/System/Library/Extensions/hp_fax_io.kext
- com.hp.kext.hp-fax-io
/System/Library/Extensions/hp_Inkjet1_io_enabler.kext
- com.hp.print.hpio.Inkjet1.kext
/System/Library/Extensions/hp_Inkjet4_io_enabler.kext
- com.hp.print.hpio.Inkjet4.kext
/System/Library/Extensions/hp_Inkjet8_io_enabler.kext
- com.hp.print.hpio.inkjet8.kext
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
/System/Library/Extensions/WD1394_64_109HPDriver.kext
- com.wdc.driver.1394.64.10.9
/System/Library/Extensions/WDUSB_64_109HPDriver.kext
- com.wdc.driver.USB.64.10.9
/Library/Extensions/hp_io_printerclassdriver_enabler.kext
- com.hp.hpio.hp-io-printerclassdriver-enabler
/Library/Internet Plug-Ins/AdobeAAMDetect.plugin
- com.AdobeAAMDetectLib.AdobeAAMDetect
/Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin
- com.citrix.citrixicaclientplugIn
/Library/Internet Plug-Ins/Flash Player.plugin
- N/A
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/npg.plugin
- npg.graphon.com
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
- com.microsoft.sharepoint.webkitplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/SlingPlayer.plugin
- com.slingmedia.slingplayer.plugin.nspapi
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Library/PreferencePanes/FMDSysPrefPane.prefPane
- Citrix.FMDSysPrefPane
/Library/PreferencePanes/JavaControlPanel.prefPane
- com.oracle.java.JavaControlPanel
/Library/PreferencePanes/WDQuickViewPrefsPane.prefPane
- com.westerndigital.quickview.prefpanel
/Library/PreferencePanes/Zimbra.prefPane
- com.zimbra.prefpanel
/Library/ScriptingAdditions/Adobe Unit Types.osax
- N/A
Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
- com.citrixonline.mac.WebDeploymentPlugin
Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
Library/Internet Plug-Ins/WebEx.plugin
- com.webex.WebEx
Library/Internet Plug-Ins/WebEx.plugin/Contents/Resources
- com.webex.WebEx
Library/Internet Plug-Ins/WebEx64.plugin
- com.cisco_webex.plugin.gpc64
dylibs
/usr/lib/libaudioc.dylib
/usr/lib/libclipc.dylib
/usr/lib/libcs.dylib
/usr/lib/libdc.dylib
/usr/lib/libfilec.dylib
/usr/lib/libMonoPosixHelper.dylib
/usr/lib/libpbr.dylib
/usr/lib/libprintc.dylib
/usr/lib/libsc.dylib
/usr/lib/libSFFileMonitor.32.dylib
/usr/lib/libSFIPC.32.dylib
/usr/lib/libSFIPC.I.dylib
/usr/lib/libSFsqlite3.7.4.dylib
/usr/lib/libSFSyncEngine.I.dylib
/usr/lib/libupc.dylib
App extensions
it.bloop.airmail.beta10.Airmail-Today-Beta
it.bloop.airmail.beta10.Airmail-Composer-Beta
com.wunderkinder.wunderlistdesktop.sharingextension
com.wunderkinder.wunderlistdesktop.todayextension
com.readitlater.PocketMac.AddToPocketShareExtension
com.stylemac.instadesk.Photodesk-Feed
it.bloop.airmail.beta10.Airmail-Share-Beta
Apps
/Applications/Uninstall IM Completer.app
Contents of /Library/LaunchAgents/com.cisco.anyconnect.gui.plist (checksum 1087717482)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<dict>
<key>PathState</key>
<dict>
<key>/opt/cisco/anyconnect/gui_keepalive</key>
<true/>
</dict>
</dict>
<key>Label</key>
<string>com.cisco.anyconnect.gui</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>--wait-apps</string>
<string>/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist (checksum 1591517921)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ServiceIPC</key>
<true/>
<key>MachServices</key>
<dict>
<key>com.citrix.AuthManager_Mac</key>
<true/>
</dict>
<key>Label</key>
<string>com.citrix.AuthManager_Mac</string>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac</ string>
</array>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>Disabled</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.ReceiverHelper.plist (checksum 676087606)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.citrix.ReceiverHelper</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<dict>
<key>SuccessfulExit</key>
<false/>
</dict>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper</st ring>
</array>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>Disabled</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.ServiceRecords.plist (checksum 1445213025)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ServiceIPC</key>
<true/>
<key>MachServices</key>
<dict>
<key>com.citrix.Beacons</key>
<true/>
<key>com.citrix.ServiceRecords</key>
<true/>
</dict>
<key>Label</key>
<string>com.citrix.ServiceRecords</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<true/>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords</st ring>
</array>
...and 8 more line(s)
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 3453356730)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>9</integer>
<key>Minute</key>
<integer>57</integer>
<key>Weekday</key>
<integer>3</integer>
</dict>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist (checksum 2630047092)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
http://www.apple.com/DTDs/PropertyList-1.0.dtd >
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.cisco.anyconnect.vpnagentd</string>
<key>ProgramArguments</key>
<array>
<string>/opt/cisco/anyconnect/bin/vpnagentd</string>
<string>-execv_instance</string>
</array>
<key>KeepAlive</key>
<true/>
<key>RunAtLoad</key>
<true/>
<key>AbandonProcessGroup</key>
<true/>
<key>EnableTransactions</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist (checksum 2733252498)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.wdc.SmartwareDriveService</string>
<key>Program</key>
<string>/Library/Application Support/WD SmartWare Services/SmartwareDriveService</string>
<key>RunAtLoad</key>
<true/>
<key>StandardErrorPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist (checksum 1153517838)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.wdc.WDSmartWareService</string>
<!-- <key>Program</key>
<string>/Library/Application Support/WD SmartWare Services/SmartwareServerApp.app/Contents/MacOS/SmartwareServiceApp</string> -->
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StandardErrorPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.genieo.completer.download.plist (checksum 1894818845)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.download</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
<string>-trigger</string>
<string>download</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>15886</string>
<string>-firstAppId</string>
<string>19340001</string>
</array>
<key>WatchPaths</key>
<array>
<string>/Users/USER/Downloads</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.genieo.completer.update.plist (checksum 2339121592)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.update</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
<string>-trigger</string>
<string>update</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>15886</string>
<string>-firstAppId</string>
<string>19340001</string>
</array>
<key>StartInterval</key>
<integer>86400</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist (checksum 3051698494)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<false/>
<key>Label</key>
<string>com.microsoft.SyncServicesAgent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.zimbra.desktop.plist (checksum 3676173668)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.zimbra.desktop</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Zimbra Desktop/bin/zdesktop</string>
<string>start</string>
<string>-w</string>
</array>
-
I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one game on FaceBook called Farm Town at all, and I keep getting an AVG popup about cookies that I cannot get rid of. These issues are causing me to use Chrome very often even though I like Fox better. I've searched and searched how to get help and cannot find anything. How does one get personal technical help?? These issues do not happen in Chrome at all. Thanks.
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
We have an MPS 200 with J 4.6. We are having issues with encryption and the tech assigned to our TAC case informed us that version J 4.7.2 would resolve the issue per release notes (confirmed). Unfortunately we have been unable to install latest, J 4.7.2. Every time we select the 4000j472.tar.gz file, the MPS displays software upgrade failed. We have used IE 8, 9 and 11 and have opened them up as much as possible, still no joy. We have unzipped the file, but do not know which file to select for the install.
Would appreciate any assist.As the others have suggested - download the file again - and check that the MD5 Checksum (with something like WinMD5) of what you have downloaded matches what it should be (for J4.7.2 is b328946e6ca24f181c937d90d8e5cc12). Then upload the .tar.gz file as downloaded (wihtout extracting it).
Wayne
Please remember to rate responses and to mark your question as answered if appropriate. -
Have successfully updated 2 items and Safari the last both are having issues. Safari opens but then stalls. I have reset and restored the iPhone and I am seeing the same issues.
I just tested this on my wife's phone and you are right. I tested it time and again, changing the vibrate to ON and OFF and it consistently reproduces the problem, in line with the vibrate being on or off. You are a genius lol.
I had this issue on my phone too, but it disappeared when I followed the advice of a Genius.
When I asked my local Genius, he said it was a software issue and that a Restore followed by Create a new iPhone would remove the faulty/corrupted file that is causing the issue. He specified not to restore from backup, as the problem might still be resident within the backup.
I did this, and it seemed to work on her phone. Then it reappeared, so I'm still not sure what's going on. But your discovery defnitely holds true for her phone. My one seems to be okay regardless of the vibrate on or off now, even though I did exactly the same restore procedure on mine. -
Issue with Safari and / or 2011-02 Security Update???
Updated our iMac and Macbooks to above. Since that point, Airport Utility (AU) can not find the Airport Extreme (AE) from either Macbook. The Macbooks can attach to the AE - just that AU can not find it. However, our iMac AU - hard wired ethernet connection - can find the AE. I reloaded the AE 7.5.2 firmware - still same problem. Also having issues with connecting to the TM backup from the MB- seems related to the AE. Reloaded AE with 7.5.2 - no change. Never a problem until this latest update. No other changes have been made.
Has anyone else encountered this problem or have a suggestion on how I might fix it.Rod - Thanks for the suggestion - I ended up not trying it.
I reverted Airport Extreme (via my AU through the hard-wired iMac) to 7.4.2 from 7.5.2.
Note - 7.5.2 had been working fine until the Safari and 2011-02 Security update were installed. Seems as if it caused something to go wrong in 7.5.2.
I can now see AE via AU via the wifi Macbooks - and TM is working again from the Macbooks. The TM disk is actually on the iMac.
Thanks - Rob -
Having issues with playback and capture with canon's hdv XLH1
We have the sony hdv deck for capture, but we recently got the canon hdv xlh1.
When we try to capture or playback on the sony deck using a tape with canon footage, it stutters and drops frames, anyone else having issues with this? Deck control is non existant when we hook up the canon to the system.Well... yes and no... Canon's 60i will play thru the sony machine, and it will play from the camera on thru FCP, but without deck control. Everything else the canon shoots aka HDV (30p and 24p), the Sony deck will not play correctly at all. We just happened to have the Canon rep at our FCP user's group tonight, and this is what he reported. ALSO he said that FCP will be supporting this new format shortly... (whatever that means... LOL...) The camera itself is not currently supported by FCP.
It does have an interesting feature though. If you have a Kona 2 card and an audio card, you can capture from the camera true HD in 4:2:2 color space. It has an SDI HD output.. but doesn't carry the audio with it. Course this isn't a "cheap" workaround for now because you'd also need an extremely fast disk array to capture the HD. and an audio card, and an HD video capture card... yikes. That Panny P2 camera lookin pretty good right now eh?
Jerry -
I am havering trouble with safari and apps shutting down on me all the time what can I do to resolve this problem. Thanks :-)
Make sure you have enough free space on your iPad. With iOS 7 it is recommended that you have 15-20% of the storage space on the device free. For a 16 GB device that is 2.4-3.2 GB free. For a 32 GB device that is 4.8-6.4 GB free. For a 64 GB device that is 9.6-12.8 GB free.
Also try a reset. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
I am having issues with my iphone6 Bluetooth connection in my 2013 Mercedes C Class. When going to settings under Bluetooth, it is unable to find any devices. I did not have this issue until I downloaded IOS 8.0.2. Do you know if there has been any resolution from Apple yet?
Hi susan from WSL,
Welcome to the Apple Support Communities!
I understand that when your Bluetooth accessories, such as your car connection, do not work as expected it can be very frustrating. In this situation, I would recommend working through the troubleshooting steps provided in the attached article.
If you can’t use a Bluetooth accessory or car kit
Cheers,
Joe -
Issues with Safari and Macapp store
Hi All,
I am having following problems on my Mavericks
1) Safari doesn't load anything and same website can be open on Chrome and other browsers. In safari, gets error like "Safari can't find sever". This message even comes when try to open iCloud or apple website
2) Mac app store doesn't load properly. Not able to install any app or games, always get error " we could not compete your purchase" " Todoist : To Do list l Task List failed to download .....Use the purchase page to try again"
3) I even tried to download and install Yosemite but failed with error " OS X Yosemite Failed to download ...Use the purchase page to try again"
please advise me how to over come such a problem.Try Safari/Safari menu/Reset Safari. If that doesn't work, Safari/Preferences/Advanced to enable the Develop menu and then empty caches.
Try resetting the App Store and Clearing Cookies.
Reset Learned from Old Toad -
Having issues with iCloud and sharing photos
Been having issues sharing photos on Photo Streams. Every time I try to share with someone else all I can see is that I invited myself and I own the photo stream...even though my wife started the photo stream on her phone with her email address.
I also can't share photos with anyone.Hi,
Do you mind telling us what is the previous and new version of Office? From Excel 2003 upgrade to Excel 2007 or later version?
If it is, the issue may be caused by the file format, we should make sure that the workbook is being saved in native Excel 2007/2010 format. If you are saving it in the older Excel 97-2003 format, then it is possible that the losses you are seeing are
due to the formatting not being supported in the older format.
Then, we may try the workaround: Transfer your data from the current workbook to a new workbook and then see if the problem occurs in the new one.
http://excelribbon.tips.net/T009484_Losing_Formatting.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Having issues with phonegap and dreamweaver
Having some issues with new pc while making apps... any help? here's my problem after clicking build > android " </DW>
CaERROR: Cannot copy phonegap files. Terminating.java.io.FileNotFoundException: com.company.app\src\com\company\app\DefaultActivity.java (The system cannot find the path specified)
ERROR: Clone failed"Well... yes and no... Canon's 60i will play thru the sony machine, and it will play from the camera on thru FCP, but without deck control. Everything else the canon shoots aka HDV (30p and 24p), the Sony deck will not play correctly at all. We just happened to have the Canon rep at our FCP user's group tonight, and this is what he reported. ALSO he said that FCP will be supporting this new format shortly... (whatever that means... LOL...) The camera itself is not currently supported by FCP.
It does have an interesting feature though. If you have a Kona 2 card and an audio card, you can capture from the camera true HD in 4:2:2 color space. It has an SDI HD output.. but doesn't carry the audio with it. Course this isn't a "cheap" workaround for now because you'd also need an extremely fast disk array to capture the HD. and an audio card, and an HD video capture card... yikes. That Panny P2 camera lookin pretty good right now eh?
Jerry -
Mac mini having issues with video and sound
all of the sudden my mac is having issues playing video or sound. videos or songs will start but only play for a second or two before freezing. This happens with videos on my mac, Youtube, spotify... pretty much across the board!
Well, I'd open Font Book, it's included with OSX, & see what it says for Validate & Duplicates.
I would also like to add I am new to Apple computers and I'm doing my best to stay up to par with whats what and understanding!
No problem, we were all new to everything once, do let us know if you need more help or clatification.
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