I'm having issues with the auto rotation feature in zommbrowser ver 6.5-

I believe this is a relative easy fix but cannot for the life of my locate it.
I'm using zoombrowser 6.5 and just swtiched to a newer version of the Powershot Elph 130is. When the photos are loading onto my PC using zoombrowser that are auto rotated- however there is a blue rotation arrrow on the left side at the top. 
I had somehow in the past eliminated that- the photos are not saving rotated- rather they are reverting to the orientation they were taken from.
I tried support but they did not have any answers. I take a large number of photos for work so rotating each pic individually would not work..  I had this problem previously but dd not save the answer.
Any help is appreciated.
Thanks,
Bob

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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