I'm having problems with icloud and windows 8.1
i upgraded to win 8.1 pro and icloud no longer working. I tried to uninstall and reinstall; but still get that "unexpected error" message... any thoughts?
Hi, Roy631.
Thank you for visiting Apple Support Communities.
We are investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
Cheers,
Jason H.
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Memory: kernel_task (UID 0) is using 1632 MB
kexts
com.cisco.kext.acsock (1.1.0)
com.wdc.driver.USB.64.10.9 (1.0.1)
Daemons
com.cisco.anyconnect.vpnagentd
com.oracle.java.JavaUpdateHelper
com.apple.installer.osmessagetracing
com.microsoft.office.licensing.helper
com.google.keystone.daemon
com.wdc.WDSmartWareService
com.oracle.java.Helper-Tool
com.adobe.fpsaud
com.wdc.SmartwareDriveService
Agents
com.adobe.AdobeCreativeCloud
com.zimbra.desktop
com.citrix.ServiceRecords
com.google.keystone.system.agent
com.apple.photostream-agent
com.genieo.completer.download
com.genieo.completer.update
com.cisco.anyconnect.gui
com.citrix.ReceiverHelper
com.citrix.AuthManager_Mac
com.citrix.FMDAgent.14800.UUID
com.oracle.java.Java-Updater
com.fiplab.MailTabProHelper
com.adobe.PDApp.AAMUpdatesNotifier.74724.UUID
com.citrixonline.GoToMeeting.G2MUpdate
com.apple.AirPortBaseStationAgent
com.microsoft.SyncServicesAgent
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/System/Library/StartupItems/ciscod/ciscod
/System/Library/StartupItems/ciscod/StartupParameters.plist
Bundles
/System/Library/Extensions/hp_fax_io.kext
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/System/Library/Extensions/hp_Inkjet1_io_enabler.kext
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/System/Library/Extensions/hp_Inkjet4_io_enabler.kext
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/System/Library/Extensions/hp_Inkjet8_io_enabler.kext
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/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
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/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
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/Library/PreferencePanes/Flash Player.prefPane
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/Library/PreferencePanes/JavaControlPanel.prefPane
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Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
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Library/Internet Plug-Ins/WebEx.plugin
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Library/Internet Plug-Ins/WebEx64.plugin
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dylibs
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/usr/lib/libcs.dylib
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/usr/lib/libpbr.dylib
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/usr/lib/libSFIPC.32.dylib
/usr/lib/libSFIPC.I.dylib
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/usr/lib/libSFSyncEngine.I.dylib
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it.bloop.airmail.beta10.Airmail-Composer-Beta
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Apps
/Applications/Uninstall IM Completer.app
Contents of /Library/LaunchAgents/com.cisco.anyconnect.gui.plist (checksum 1087717482)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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<dict>
<key>PathState</key>
<dict>
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<string>Aqua</string>
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<array>
<string>open</string>
<string>--wait-apps</string>
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Contents of /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist (checksum 1591517921)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>Disabled</key>
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<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.citrix.ReceiverHelper</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<dict>
<key>SuccessfulExit</key>
<false/>
</dict>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper</st ring>
</array>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>Disabled</key>
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Contents of /Library/LaunchAgents/com.citrix.ServiceRecords.plist (checksum 1445213025)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ServiceIPC</key>
<true/>
<key>MachServices</key>
<dict>
<key>com.citrix.Beacons</key>
<true/>
<key>com.citrix.ServiceRecords</key>
<true/>
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<key>Label</key>
<string>com.citrix.ServiceRecords</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<true/>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
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<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
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<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
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<key>Minute</key>
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Contents of /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist (checksum 2630047092)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
http://www.apple.com/DTDs/PropertyList-1.0.dtd >
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.cisco.anyconnect.vpnagentd</string>
<key>ProgramArguments</key>
<array>
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<true/>
<key>RunAtLoad</key>
<true/>
<key>AbandonProcessGroup</key>
<true/>
<key>EnableTransactions</key>
<false/>
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Contents of /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist (checksum 2733252498)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.wdc.SmartwareDriveService</string>
<key>Program</key>
<string>/Library/Application Support/WD SmartWare Services/SmartwareDriveService</string>
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<key>StandardErrorPath</key>
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<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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<array>
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<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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<dict>
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<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
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<string>download</string>
<string>-isDev</string>
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<string>-installVersion</string>
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<string>-firstAppId</string>
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<array>
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Contents of Library/LaunchAgents/com.genieo.completer.update.plist (checksum 2339121592)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.update</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
<string>-trigger</string>
<string>update</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>15886</string>
<string>-firstAppId</string>
<string>19340001</string>
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<key>StartInterval</key>
<integer>86400</integer>
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Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist (checksum 3051698494)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<false/>
<key>Label</key>
<string>com.microsoft.SyncServicesAgent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>
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</dict>
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Contents of Library/LaunchAgents/com.zimbra.desktop.plist (checksum 3676173668)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.zimbra.desktop</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Zimbra Desktop/bin/zdesktop</string>
<string>start</string>
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</array>
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Problem with touchpad and Windows 8.1. Acer Aspire E5-511
I bought an Acer Aspire E5-511, but I have problem with touchpad and Windows 8.1.The touchpad (Synaptics) is not working with Windows 8.1 x64, but it works fine with Windows 7 x64 and Windows 8 x64.When I install Windows 8.1 and have to choose” language to install” I can’t choose anything with the touchpad. I should plug in my mouse to continue. I doesn’t work even when it’s fully installed and with latest driver (available only for win 8.1 x64) from Acer’s website. I tried with an older driver, but had no success. I updated BIOS, but it doesn’t work again. In hardware IDS in device manager it shows HID\… not ACPI\… (like win 7/8). Fn+F7 doesn’t help.When I try to install Windows7/8 the touchpad is working properly at the beginning (I can choose ”language to install”, “Time and currency format”… and the touchpad works after install even without driver).
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I'm having problems with iPhoto and the facebook set-up. Every time I attempt to do so it says an error has occured and try again later. I have not seen a solution posted. Therefore, how does one contact Apple to solve the problem? I'm new to the world of iMac but I find it a bit frustrating trying to solve basic issues/problems:(
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
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I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
I'm having problems with FlashPlayerPlugin and plugin-container. They keep starting up and bogging down the system. This has been a recent occurrance. I've made sure that I have the latest version. I notice the problem when I am opening some applicatio, and it freezes. If I go to Task Manager, I can see the two Adobe apps sucking up CPU cycles. If I end the processes, then the other apps continue. Today, I uninstalled FlashPlayerPluginqand plugin-container. All day since I have had no freezing of an app. What should I do to correct the problem?
Here's an explanation of what those processes are.
Inside Flash Player Protected Mode for Firefox
I'm curious about what you did to uninstall just those. -
I'm having problems with 7.1 update my flash "flashes" now when I receive txt's and notifications! And I'm also having problems with freezing and wifi problems! How do I solve this?
Doh! Rectified flash!
But when face timing 2 seconds after it connects wifi disconnects? Any thoughts -
I am having problems with Photoshop and plug ins
I am having problems with Photoshop and plug ins
what plug-ins? what version of PS? What system? You need to be much, much more specific.
Mylenium -
I am having problems with clone and heal. No matter what I do nothing changes in the image. Has anyone had this problem?
Do you have your Opacity Control set to a very low value?
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I have an iPhone and just goy I pad but no computer I'm trying to synch them together but having trouble with iCloud and I can't seem to subscribe for iTunes match from either devise
You first have to subscribe to iTunes Match through iTunes on your computer and have your music library in iTunes uploaded/matched before you can enable it on your iOS devices (see http://www.apple.com/itunes/itunes-match/). Without a computer you won't be able to use iTunes Match.
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I am having problems with video and high content webpages freezing. I am also getting pixel lines across my webpages. Maybe two or three lines. I was running os 10.4 but I just up graded to 10.6 the other day. I have 2GB of RAM.
Exactlly which model iMac do you have?
see > How to identify iMac models
Unfortunately that is not all that uncommon for the Early Intel iMac's given there age and the fact that the air intakes are probably choked with dust. Then add the extra heat caused by running a more intense OS X which is causing it to run a little warmer than normal and putting extra stress on the graphic and display components.
My 6½ year old 17" Early 2006 Core Duo w/2GB of RAM is also running 10.6.8 and is also starting to get a single line that (knock on wood) goes away after a few minutes, while many others started getting permanent ones after 2 or 3 years. One thing that I think has helped, is that about every 3 or 4 months I shutdown and vigorously vacuum out the bottom grill work and small vent under the stand to keep it running cool.
On that note: unfortunately I can only suggest that you clean your intake vents and hope that no permanent or irreversible damage has been done. -
Problem with Java and Windows (Mainly Vista and UAC)
Hi all,
I am having a problem with a program that I've devoloped. The program itself is packaged as a jar and I plan to deploy it across multiple platforms eventually however right now i am only concerned about windows based systems. I have made an installer for a windows baised systems using NSIS to install the software files. I made the installer as I need several java packages to be installed so the program would work (JAI, J3D, JAI ImageIO) and I also require the program to have fileassociations on windows.
I know that this is not what java is about, however the majority of the users will be on windows baised systems so I've decided that OS specific installers is the best option.
During the process I have noticed that there are several key problem with java for this type of application!
The first issue that I have come across is getting file associations to work on java. As a .jar is not an excutable it is not possible to directly associate a filetype with it in java so to overcome this I currently run the program from a .bat files and also the program requires large memory so this also allows me to run the program with -xmx. The batch file that I use is :
<code>
cd PATH TO PROGRAM
start javaw -Dsun.java2d.noddraw=true -Xmn100M -Xms500M -Xmx1000M -jar "PATH TO PROGRAM\program.jar" %1 -vram 134217728
pause;
</code>
Ok so all this appears to work fine and allows windows to have file associations and start the program and thats all works perfectly but this is a non-ideal solution. Has anyone got any advice on improving this?
The next problem that I have appears to be a problem with Vista and UAC (user access control). When a user installs the program and installs the program into the program files directory I found that the program did not work and kept saying that I did not have access to the files in the current directory. This is a problem as I read and write settings files during program execution.
On a Vista system UAC prevents file write operations into the Program Files directory unless the program has requested elevated status even if the user is a full administrator. The probem is that there appears to be no real way to achieve this under java that I'm aware of...
Has anyone else had this probem and has a suitable solution?
Any advice on these issues would realy be appricated.
Regards
JoeyOk so i've kinda found a solution, its not ideal but its very good. I found this program called Elevate
A link to the site I got it was
http://www.wintellect.com/cs/blogs/jrobbins/archive/2007/03/27/elevate-a-process-at-the-command-line-in-vista.aspx
This program allows you start java with a UAC dialog for high access using
Elevate java -jar myjar.jar
This then allows you to have full access using java... I guess it could be dangerous but it does the job. -
Is there a problem with JFrame and window listeners?
As the subject implies, i'm having a problem with my JFrame window and the window listeners. I believe i have implemented it properly (i copied it from another class that works). Anyway, none of the events are caught and i'm not sure why. Here's the code
package gcas.gui.plan;
import java.awt.BorderLayout;
import java.awt.Component;
import java.awt.Container;
import java.awt.event.WindowEvent;
import java.awt.event.WindowListener;
import java.util.Hashtable;
import javax.swing.JDialog;
import javax.swing.JFrame;
import gcas.plandata.TaskData;
import gcas.util.GCASProperties;
import gcas.gui.planlist.MainPanel;
* MainFrame extends JPanel and is the main class for the plan details window
public class MainFrame extends JFrame implements WindowListener
* the container for this window
private Container contentPane;
* a string value containing the name of the plan being viewed
private String labelText;
* a string value containing the name of the window (GCAS - plan list)
private static String title;
* an instance of JDialog class
private static MainFrame dialog;
* hashTable that correlates the task name to its id as found in the
* plan
private Hashtable taskNameToId = new Hashtable();
* an instance of taskSetPane. This is the current instance of taskSetPane
* being viewed
private PlanTaskSet currentPane;
* instance of TaskData class. Each instance will hold information on
* an individual task
private TaskData taskData;
* hashTable containing instances of the taskSetPane class
private Hashtable taskSetPanes = new Hashtable();
* an instance of the OuterPanel class
OuterPanel mainPanel;
* an instance of the ButtonPanel class
ButtonPanel buttonsPanel;
* an instance of the LeftPanel class
LeftPanel leftPanel;
* an instance of the the GCASProperties class
GCASProperties gcasProps;
private static MainFrame thisPlanMain = null;
private MainPanel planListMain;
* constructor for MainFrame
* @param frame the parent frame calling this class
* @param locationComp the location of the component that initiated the opening of the dialog
* @param labelText the name of the plan that is being viewed
* @param title title of window
private MainFrame(JFrame frame, Component locationComp, String labelText,
String title)
super(title);
gcasProps = GCASProperties.getInstance();
mainPanel = new OuterPanel(labelText, currentPane,
taskNameToId, taskSetPanes);
leftPanel = mainPanel.getLeftPanel();
System.out.println("LABLE: " + labelText);
leftPanel.setMainPanelContents();
buttonsPanel = new ButtonPanel(labelText, taskSetPanes,
taskNameToId, leftPanel);
contentPane = getContentPane();
contentPane.add(mainPanel, BorderLayout.CENTER);
contentPane.add(buttonsPanel, BorderLayout.PAGE_END);
this.addWindowListener(this);
this.labelText = labelText;
pack();
setLocationRelativeTo(locationComp);
this.setVisible(true);
planListMain = MainPanel.getInstance();
planListMain.setVisible(false);
public static MainFrame getInstance(JFrame frame, Component locationComp, String labelText,
String title)
if (thisPlanMain == null)
thisPlanMain = new MainFrame(frame, locationComp, labelText,
title);
return thisPlanMain;
public static MainFrame getDialogObject()
{ //from the location this is called (ButtonPanel), this will never
//be null
return thisPlanMain;
public static void setABMDDialogNull()
thisPlanMain = null;
* returns an instance of MainFrame
* @return MainFrame instance
public static MainFrame getDialog()
return dialog;
* setter for MainFrame
* @param aDialog a MainFrame instance
public static void setDialog(MainFrame aDialog)
dialog = aDialog;
* window opened event
* @param windowEvent the window event passed to this method
public void windowOpened(WindowEvent windowEvent)
* The window event when a window is closing
* @param windowEvent the window event passed to this method
public void windowClosing(WindowEvent windowEvent)
gcasProps.storeProperties("PlanList");
MainPanel abmd = MainPanel.getInstance();
// planMain = this.getDialogObject();
// if(planMain != null)
// planMain.setVisible(false);
// abmd.setVisible(true);
// planMain.setABMDDialogNull();
if(this.getDialogObject()!= null)
abmd.setVisible(true);
setVisible(false);
setABMDDialogNull();
* Invoked when the Window is set to be the active Window
* @param windowEvent the window event passed to this method
public void windowActivated(WindowEvent windowEvent)
* Invoked when a window has been closed as the result of calling dispose on the window
* @param windowEvent the window event passed to this method
public void windowClosed(WindowEvent windowEvent)
* Invoked when a Window is no longer the active Window
* @param windowEvent the window event passed to this method
public void windowDeactivated(WindowEvent windowEvent)
System.out.println("HI");
* Invoked when a window is changed from a minimized to a normal state
* @param windowEvent the window event passed to this method
public void windowDeiconified(WindowEvent windowEvent)
//we could have code here that changed the way alerts are done
System.out.println("Invoked when a window is changed from a minimized to a normal state.");
* Invoked when a window is changed from a normal to a minimized state
* @param windowEvent the window event passed to this method
public void windowIconified(WindowEvent windowEvent)
//we could have code here that changed the way alerts are done
// System.out.println("Invoked when a window is changed from a normal to a minimized state.");
}anyone know whats wrong?It turned out that my ide was running the old jar and not updating it, so no matter what code i added, it wasn't being seen. Everything should be fine now.
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Having problems with iTunes on Windows 7 64bit
I'm having problems with my iTunes with windows 7. I have done everything you possibly can from Apple support section and nothing seems to work.
Well my problem is that iTunes cannot connect to my iPad or iPhone. Both of these devices work fine with my fathers computers but somehow they don't work on my computer.
When I connect my iPad to my computer, unknown error will pop from iTunes. And it thinks my iPad is iPhone, wierd (or does iPad have iPhone operating system or something?). It does samething with my iPhone too, unknown error.
If anyone has had same problems that I do and somehow solved the problem, would you please assist me?Well now it seems that I have another problem too. Now my iTunes can't find my iPad at all, no error messages or anything.
Now the error message was one of these 4: (0xE8000065)(0xE800000a)(0xE800006b)(0xE8000001)
I can't remember which it was because I can't get any error messages anymore.
By the way, here is a list of what I have done already to make things work.
-uninstalled/reinstalled iTunes 9.1 many, many times in different folders too.
-updated all my drivers
-checked that windows can find my iPad and it does.
-Shut down my F-Secure firewall ect. and trying to connect iPad then.
-I have done everything what you possibly can from this site http://support.apple.com/kb/TS3221
-my USB ports work fine with every other devices like my 500gb harddrive, mouse, keyboard ect. and I have tried to disconnect every other USB devices except iPad and still not working.
I'll try deleting my USB drivers now, reinstall them and even if after doing all that and iPad still not connecting to iTunes.. well then it's our of my league, I don't know anything more to do.
Oh, and by the way. I called to Apple support and they only said that there shouldn't be any problems with Windows 7 and iTunes and they couldn't help me very much.. And my iPad works fine with other computers that are in my house.
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