I'm having problems with my email account. I receive emails when I'm in a wifi zone. But if the wifi is turned off and i'm not in a zone I don't receive my emails through the cellular network. Only when I power off the phone and turn it back on, do I re
I'm having problems with my email account. I receive emails when I'm in a wifi zone. But if the wifi is turned off and i'm not in a zone I don't receive my emails through the cellular network. Only when I power off the phone and turn it back on, do I receive the emails through the cellualr network (again with the wifi off)
In your email settings on the phone check to make sure it is set to receive emails on cellular network. It's a feature you can turn off so your phone isn't constantly updating emails on the cell network, but if you are usually in a place with wifi and aren't concerned about going over your data allowance, you can turn it back on.
Similar Messages
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I'm having problem with my icloud account,I don't have access to the email i once used to set up my icloud account,this is really affecting me,I can't backup and restore anything from my phone and device..Can somebody help?
Hi Maastricht2014,
Until and unless you remember the password to your old email address, you will not be able to access the eBooks as those eBooks are only authorized with your old email address only.
The only workaround or alternative to access your eBooks will be to contact the eBook vendor and ask them to migrate the eBook from your old email to the new one.
Hope that Helps!
~ Arpit -
I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.
What happened when you contacted iTunes support as directed?
http://www.apple.com/support/itunes/contact/ -
Is there someon in support who can help me match these up again? The hackers just took my account email name and added a number "1" to it and now I can't access icloud!
The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
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Having problems with my Apple ID accounts...nothing works help!!!
Having problems with Apple ID account...nothing is working right...how do I recover my account?
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
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Apple TV having problems with Airplay
Hi
I'm having problems with Airplay on my Apple TV. It will play A video once then errors out. Wifi has full strength and software is up to date. i have tried forgetting the wifi and reconnecting. This will fix the problem for a moment and then it errors out again. Netflix and everything else seems to be working fine just airplay keeps kicking me out. Does anyone have any suggestions?
ThanksHi mrshoughton,
I'm sorry to hear you are having issues with your Apple TV. If you continue to have issues with Airplay performance from your device/computer to your Apple TV, you may find the troubleshooting steps outlined in the following articles helpful. In particular, if you are using Airplay from iTunes on a computer, you may want to rule out any WiFi issues by temporarily connecting your computer and your Apple TV directly to your router via Ethernet, as noted in the second article below:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support
iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
Regards,
- Brenden -
Reposting this If your having problems with new Windows 8.1 do a full uninstall of all Apple
Reposting this If your having problems with new Windows 8.1 do a full uninstall of all Apple iTunes programs but uninstall them in right order and then do restart of computer then reinstall newest iTunes and it will all be fixed up syncing problems or other problems this is thanks to Apple phone support
What is your technical support question for these user to user technical support forums?
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I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that it (settings/usage) was using 900+ mb. I deleted all my mail, deleted the mail account, turned the phone off and back on, downloaded any remaining mail on the server to Outlook on my computer, and it still says it's using 661 mb. My ipad uses a fraction of that.
Background: I recently (December) bought an ipad and set up icloud for contacts and calendar, but NOT mail. My email provider is Verizon. I use computer, iphone, and ipad to check my email; eventually I download it from the server using Outlook on the computer and then delete any remaining emails from the phone and ipad. I can't find info on this problem anywhere.Howdy there COUGAR444,
It sounds like your iPad all of a sudden seems to be restarting out of no where. If you haven't called AppleCare yet, I would start with quitting either the app that seems to be causing the issue, or all the apps if a single doesn't seem to be the culprit.
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling -
I'm having problems with contacts on my iPad. One of my contacts names shows up when I choose any one of 36 contacts. the email goes to the correct email address that I've chosen but the incorrect name shows up in the To: area of the email. Has anyone else experienced this...if so I hope there is a fix
Hello there erika274,
It sounds like no matter what contact you put into the 'To' field, a different name appears, but the email makes it to the intended recipient. I would recommend a few things here. First, close all the open apps on the device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I am having problems with my outlook 2011. While i am able to check and SEND email on all my other devices ( Ipad, iphone, Macbook), I am unablesend any email with my iMac ( i can recieve email) . This problem started suddenly and the error message i get is error 5.7.8. I have read the threads on line and went into settings, even created a new profile, nothing helps...Please advice..is this something to do with my keychain Access?
As Outlook is not an Apple product, you will find more helpers familiar with Outlook here:
Office for Mac forums -
can you set up a new I Tunes account, but still use the same email address, as having problems with it keep telling me it has been disabled, no matter what I do to change the passwords, I haven't used the account since 2010?
Hi eddinchina,
You should have no need to use the Old Sync account.
As long as device or devices are Firefox 29 or later (They should all be Firefox 30 now) you should use the New Sync.
You may use the same email address with both accounts. -
After performing a routine software update this week, I am having problems with both of my email accounts. I am unable to "Reply" to any emails. Does anyone have a solution to this problem?
I am having the same problem also Thought it was my network and reset everything including Apple TV but still the problem is there . I assume now it is down to iOS 8 prior to that was perfect
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hi im having problems with my internet and email Ive reset the network even with my WiFi on Ive also turned off and on airplane mode help please thank you
hi Ive reset my network toggled the airplane on and off and turned off my carrier off then turned my phone off and turned my carrier back on but still problem persists
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I am having problems with my email sent folder. Most of the emails will not load. Todays and yesterdays emails will load.
Thanks
ZambamYou can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I'm having problems with 8.1 and Continuity / Handoff. It will work fine for web pages, etc. but in email when I try to do it between by iPhone 5s running 8.1 and my Macbook Pro running Yosemite I consistently get an error. "Failed to Continue Activity" Cocoa Error 4609. Handoff is working for phone calls and text messages. By email just crashes each time. It was also doing it under 8.0.2. My iPhone and iPad handle this fine. It's only the MacBook to the iPhone that fails, and only on email.
Handoff Continuity Troubleshooting
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