I'm having problems with my new Vision:M too. Help Ple

I just received a new Vision M which was purchased from an online retailer. My first disappointment was the absence of a charger that plugs into the wall. All that is provided is the USB cable.
I installed the software on my computer (Windows XP Pro) and connected the Vision M as instructed; and nothing. It's not charging, nothing lights up and it shows no signs of life. I tried various USB cables and ports with no different results.
Have I overlooked anything? Why doesn't this thing start up, or start charging? My next step will be to repeat this process on a different computer.
Please help. I have only 7 days to return this device it turns out to be defecti've.
Thanks in advance.
Hector

ok new zen vision m needs 5+hrs charging to have enough power for your PC to recognise it. a wall charger would help, especially for new zen. in meantime, ensure your PC is having the preferred system requirements using this tool

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