I'm having that "Licensing for this product has stopped working" problem again.

This seems to happen every year for me.
I've tried all 4 suggested solutions, but still no luck.
I know I wrote myself a note last year about "moving the cache and trusted file folders," but I have no idea where they are.
Please somebody help. This is getting maddening.
Sincerely,
Karl Gruehn

http://kb2.adobe.com/cps/405/kb405970.html
5 seconds on Google
Mylenium

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When I try to launch my copy of PSE it tells me that licensing for this product has stopped working. Error code 150:30. Restarting does nothing. Thanks!

When I try to launch my copy of PSE it tells me that licensing for this product has stopped working. Error code 150:30. Restarting does nothing. Any ideas?
Thanks!

You haven't said what version of PSE you are using but the general solution to this problem is to re-install the product from your original disks. Have you got the disks for your product and the related serial number?

How do I reinstall Adobe Photoshop CS4 - I receive error 6 stating that licensing for this product has stopped working.

I previously installed Adobe Photoshop CS4 on my Macbook Pro. My hard drive crashed, and I had to get a new hard drive replaced. Now upon trying to reinstall CS4 from a backup copy CD (with licensing, serial number available), I receive an error 6 stating that the "licensing for this product has stopped working". Has anyone experienced this or know how to troubleshoot? Any advice appreciated. Thank you.

Error "Licensing has stopped working" | Mac OS

When I try and open Illustrator CS4 on my 2008 macbook running Mavericks I get a message telling me that Licensing for this product has stopped working' Error 150:30

Has anyone encountered this error message?

According to Google a couple of folks had this error.
For instance here:
Re: License is no longer working Error - 150:30 - CS4

I had my hard drive fail on my Mac Pro. I used Time machine to restore my hard drive. All my adobe aps say that "Licensing for this product has stopped working."

Is the a simple way to fix the licensing?

thank you
I appreciate the feedback.
I actually found the original disc today and was able to re-install all.
Thanks agin
On Fri, Aug 1, 2014 at 6:50 PM, Jeff A Wright <[email protected]>

Photoshop CS3 says "licensing for this product has stopped working"

I'm trying to open Photoshop CS3 and it is saying that "licensing for this product has stopped working", what can I do?
I no longer have the original discs on me, but have my serial #s

Download the Photoshop CS3 installer Max or PC here. You should be good to go.
Download CS3 products

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?

And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O.

TCS 2 on Windows 7 - "Licensing for this product has stopped working"

I just spent the last 6 days (since 4/8) with Adobe Technical Support. I have a Dell Latitude 630 Laptop running Windows 7 32-bit. For no reason at all (as is usually the case), RH8 crashed after I ran spell check. Unfortunately, unlike all the other times, it would not restart. The error message box I kept getting (and 4 says later am still getting) is "Licensing for this product has stopped working". The only thing I've learned from this 4-day ordeal is that no one at Adobe Technical Support knows how to do anything but uninstall and reinstall this product. And, for some reason, Adobe has released this software fully aware that it will not completely uninstall using Windows 7's uninstaller - You must also then run both the Windows Uninstaller Cleaner (after downloading & installing it) and their own CS3 Uninstaller Cleaner.
After doing that twice (completely uininstalling and reinstalling), and waiting for 1) the first tech to open a case - it took him 4 days; and 2) the "top level" of support to contact me - that took 2 more days. After telling me how to completely uninstall the suite (yep, that's her fix, too), she has just advised me that the SW won't run because my computer is on a Domain. Yes, my company requires that all of our computers be connected to our Domain. What company doesn't?What is also interesting is that none of my co-workers, who are also running Windows 7, have had this problem. How many of you are successfully using TCS2 on Windows 7 32-bit AND are on a Domain? I'll bet that there are a lot of you out there. Congratulations to you all for still being able to do so! I envy you.
THE FIX: (And this is from Adobe's top level of support, or so I was told.) I've been told that I must create a Local User Account on my laptop that has Admin privileges but is NOT on a Domain, and install the TCS2 software onto that account. This will fix my problem. Interestingly, the first tech had me log onto his Adobe software that allowed him to see my desktop. Didn't he see that I was on a Domain? Or maybe he just isn't privy to this information because he's not high up enough.
I hope that this information keeps at least 1 other person from having to go thru 6 (or less or more) days of repeating your problem to countless Adobe techs who all tell you to do the exact, same thing. And, of course, hearing each one apologize for "the inconvenience" and being "so sorry you are experiencing difficulties".
Here a thought - Don't release your software until it works.
Here's another thought - Don't claim that your software works on a platform until it actually does. As my co-worker Ed says, "Got an Issue? Get a tissue!"
Cheers,
Critterlover1075

Peter,
The higher-tiered (supposedly) Tech had me go to that Web page and follow those instructions earlier this week. I followed all of them, and still had the same problem. That was when she told me that the problem is because my laptop is connected to a Domain (see first post).
4/15/10 Update: My IT support gave me the password to log onto my laptop using the Administrator logon. This login is not connected to our Domain because it is used by our IT folks to troubleshoot problems with the laptop itself. I installed only Acrobat, RoboHelp, and FrameMaker from this login last night. Then I opened Acrobat 9 and "updated" everything. RoboHelop 8 now works (and it is accessible from my regular login), but FrameMaker is now giving an error message, something about the dictionaries, and it does not open. Here is the error dialog being thrown now by FrameMaker 9:
I have updated my case with this info and the screenshot of the error dialog. If you know what is causing this error in FM, please let me know what to do to fix it.
Thank you for your help!
Marlo

Licensing for this product has stopped working - Acrobat 9 Pro / OS 10.7

I am having a problem with Acrobat 9 Pro (9.4.5) following my upgrade to Mac OS 10.7 (MacBook Pro). The error that I've been receiving is "Licensing for this product has stopped working" with a numeric code at the bottom of the page of (0).
As suggested on that screen, I uninstalled and reinstalled Acrobat 9 Pro and spent quite a bit of time loading all of the updates. At the end of it, I still receive the same message and the program will not continue after that message.
This is part of CS4 Master. All other products in the suite are working correctly and without issue. No challenges with other Adobe products for licensing. Acrobat is the only program I have that gives this message and then closes.
I found this page -> http://kb2.adobe.com/cps/512/cpsid_51260.html and started working through the process on that page. When I got to the step of the License Recovery Tool (11.6.1), the launcher program will not launch with the error "You can't open the application LicenseRecoveryLauncher because PowerPC applications are no longer supported." I guess that this program relies on Rosetta and will no longer function.
Can you help? I've already uninstalled and reinstalled Acrobat 9 Pro several times. Some of the steps noted on http://kb2.adobe.com/cps/512/cpsid_51260.html disable the licensing for the other apps in CS4. I really don't want to uninstall and reinstall the entire suite.
I have been on Adobe Customer Service Chat for a few hours. Recommendations have been to just upgrade to Acrobat X or to call it in. Before that, I wanted to check the forum to see if anyone else has hit this issue and if there is another possible fix.
Thanks!

Steve,
I appreciate your answer. While it might work, I'm a bit hesitant to remove the other programs as a possible solution since they are all currently working.
With Acrobat 9 Pro failing with the OS 10.7 upgrade, I'm hoping that there is a less severe solution.
Since the trigger appears to be 10.7 and may have something to do with the discontinued support of Rosetta, I could be spending a few hours working on a reinstall without a change. Yes, it might work. The "might" is the part that makes me hesitate.
Is anyone else out there on OS 10.7 and running Acrobat 9 Pro? Any issues with anyone else?
Thanks Steve. I do appreciate your offering a solution. I may end up trying it if nothing else comes together.
Mark

Need help with Photoshop and "Licensing for this product has stopped working" message. Adobe fix isn't working.

I am still using CS3. A while back I received an error: "Licensing for this product has stopped working" for my CS3 programs. I used the recovery program suggested by Adobe and was able to get Illustrator, Flash and Dreamweaver to work, but I still can't open Photoshop or In Design. I went back to the Adobe site and did every other trick they suggested to fix the error, but nothing has worked.
I then tried to uninstall photoshop from my CS3 suite (so I could reinstall) but got a JavaScript Alert: "Critical errors were found in set up. Please see set up log for file details." Seeing as I am not the best with the behind the scenes technical stuff, I have no idea what this means or where the set up log even is. Any help anyone can provide?
I have had CS3 installed on my computer for over a year. I started having problems about 4 months ago.

I am having similar problem. Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message. So now I can not run Illustrator, Photoshop, or even Adobe Reader. These are properly licensed for about a year. I get "License for product has stopped working". Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days. Was on phone support hold today for over 3 hours before line went dead with no help. What is up with adobe support? Can anyone help?

Licensing for this product has stopped working Error: 5

OK. Totally frustrated here.
Trying to start InDesign (installed with Master Collection CS4) on Powerbook Pro running 10.5.7 and consistently get the error above: "Licensing for this product has stopped working" and with error: 5.
I have attached a dump of the error screen.
I have been through Adobe's knowledge base and followed the steps there. I have:
1. Applied the licensing service update, and I also used the 0 option.
2. I have restarted the computer several times.
3. I have uninstalled and reinstalled the application (the whole Master Collection actually) using the uninstaller, with the remove preferences files option selected.
As far as I am aware I have the latest version because after reinstalling it the updater downloaded 1.1Gb of updates and installed those.
I have also nuked all font caches in case it was related to Apple's font cache bug.
No joy in any event. Still getting the error and no InDesign.
Any suggestions from the gurus here, please???
Alan

Thanks Peter,
As I said, have tried uninstalling and reinstalling but InDesign still doesn't work, all the other CS4 apps seem OK. Looked at the list you provided - much the same as the one I generated except there was one extra page I had not seen before at http://kb2.adobe.com/cps/494/cpsid_49485.html.
Of course the series of steps described in that page are impossible to do because it says to :
1)      Set the computer clock back to May 31, 2009.
2)      Launch the affected product.
3)      Go to Help->Deactivate, select ERASE THIS SERIAL NUMBER.
4)      Quit the application.
5)      ...
The application will not start because the licensing has stopped working. So step 2 is not possible.
Apart from that the only other page that specifically addresses this problem is at http://kb2.adobe.com/cps/405/kb405970.html
In this it says to do the things I said I have already done in my original post. None have worked.
Guess Adobe don't monitor this forum so I suppose I need to go back to Quark to do my work. InDesign appears fatally broken.
Cheers
Alan

Adobe Photoshop CS4 message: "Licensing for this product has stopped working." I have the serial number but not the media. How do I use the software?

I recently tried to use Photoshop CS4 that I have on my computer but I get the message:"Licensing for this product has stopped working." I have the serial number but not the media. How can I use this version?

You can get the installer here: Download CS4 products
It will install as a fully functional 30 day trial. Entering your serial number will convert it to a permanent version, Standard or Extended, depending on what serial number you purchased.
If you still have the license problem. get back to me with your OS details and the error code.
Gene

Had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I rest

I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.

Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
If not, you must reinstall your CS4 suite. You don't need to delete your preferences, so it should be the same as before.
Error "Licensing has stopped working" | Mac OS
Gene

Trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this pro

trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
I already Uninstalled and reinstalled the product and it still does not work.

Hi,
Try to uninstall the software again and you have to manually
Delete the following folders:
[Startup Disk]/Library/Application Support/Adobe/Adobe PCD
[Startup Disk]/Library/Application Support/Adobe/caps
[Startup Disk]/Library/Application Support/Adobe/backup
[Startup Disk]/Library/Preferences/FLEXnet Publisher/
[Startup Disk]/Library/Application Support/FLEXnet Publisher/
Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
After that try to run the cleaner tool as mentioned by kglad.
Restart machine and then try to install again.
*** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem.

I am running CS6 on a 2014 21" IMac version 10.9.5. I have an earlier version of Illustrator on CS4. When launching the CS$ Illustrator the message says "License for this product has stopped working". What can I do to get this to work?

I am running CS6 on a 2014 21" IMac version 10.9.5. I have an earlier version of Illustrator on CS4. When launching the CS4 Illustrator the message says "License for this product has stopped working". What can I do to get this to work?

Mylenium,
Before downloading CS4 again, how do I uninstall the versions that are currently on my Mac?
Many thanks for your help!

I'm having that "Licensing for this product has stopped working" problem again.

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