I'm having trouble authorizing my mac

im having trouble authorizing my mac

The standard way is to go to Store > Authorize This Computer in iTunes' menu.
If you've already tried that, then you would need to tell us exactly what steps you have tried, and what you see that indicates failure.
Also tell us what version of iTunes you are running, what version of OS X you are running, and what type of computer you have (and how old).

Similar Messages

  • I am having trouble authorizing my computer and ipad and iPhone  help

    I am having trouble authorizing my computer and syncing ALL music, tones, etc. between Mac, iphone, and ipad.

    Did you use different Apple IDs purchasing your content? If so, you need to activate your Mac with all existing Apple IDs... even the ones you don't use anymore. This should do.
    In iTunes go to Menubar and click on "Store" -> Activate this computer

  • Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

    Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

    Hello Sue,
    I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
    I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
    It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
    Michael

  • I am having trouble with my Mac Mini's ethernet connection.   Defining a new network interface shows no ethernet adaptor.  Reloading SL from DVD repaired.  But SL update lost ethernet again.  Will Lion Fix?

    I am having trouble with my mac mini ethernet.  It had been working for weeks after an update to SL 10.6.8.
    Once it went out and i repaired it by defining a new connection from System Preferences ->Network->(left panel service, +).
    But yesterday, after a power up.  my ethernet was not working again. I tried this old trick to repair it, but the interface choices
    listed for '+' a new service did not include Ethernet any more.  And the Utilities->System Profiler->Ethernet Cards shows
    no ethernet available.
    As a last ditch effort i reloaded my original SL from DVD.  (I think it was version 10.6.4 but i could be mistaken on the version).
    The ethernet worked!  But KeyNote wasn't going to work because apparently the version i purchased depends on 10.6.8.
    So I upgraded again to SL 10.6.8 (Plus some other updates like AirPort which i don't use).
    Now the Ethernet is not working again.  I see the same symptoms as before with the Ethernet seeming not installed.
    Is this a problem seen by others?
    Would going to Lion fix the problem?
    Could AirPort actually be the culprit and not SL?
    If i stay with my original SL, would i need to repurchase a version of KeyNote for the older version of SL?

    Have you reset the SMC?
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    While you're at it, resetting the PRAM won't hurt anything and 'might' help is SMC reset didn't work (PRAM does some port control):
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    Something else you might try .... you don't say how you're updating to 10.6.8, however, if you're using Software Update, you might try downloading the 10.6.8 combo update, which contains all updates to 10.6. Sometimes, Software Update doesn't work quite right, and installing the combo update fixes that. Download the update from Apple's download site at http://support.apple.com/downloads/ , using Disk Utility repair permissions, apply the combo update, then repair permissions again.

  • I am having trouble with my mac book air. I think I have a virus because everytime i click on a link it openes up popup windows and other things. How do I reset teh computer?

    I am having trouble with my mac book air. I think I have a virus because everytime i click on a link it openes up popup windows and other things. How do I reset teh computer?

    Please post a screenshot that shows what you mean. Be careful not to include any private information.
    Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

  • I am having trouble on older mac book pro working in Preview its like being on old PC

    My newer 3 year old mac book pro is broke and i am using the older one ( lion) to do some work and having to use preview because i cant reinstall all software on this as well.
    I am having trouble on older mac book pro working in Preview.
    Why is Preview bad on older machines?

    Have you reset the SMC?
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    While you're at it, resetting the PRAM won't hurt anything and 'might' help is SMC reset didn't work (PRAM does some port control):
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    Something else you might try .... you don't say how you're updating to 10.6.8, however, if you're using Software Update, you might try downloading the 10.6.8 combo update, which contains all updates to 10.6. Sometimes, Software Update doesn't work quite right, and installing the combo update fixes that. Download the update from Apple's download site at http://support.apple.com/downloads/ , using Disk Utility repair permissions, apply the combo update, then repair permissions again.

  • HT1420 I am having trouble "authorizing" my computer. I don't see an option that says "authorize my computer".

    I am having trouble "authorizing" my computer. I tried to follow the steps I found posted on line, but I don't see an option that says "authorize my computer". Maybe I am looking in the wrong place??

    Open itunes.
    Click the word Store at the top of your computer screen
    Click Authorize

  • HT5610 I am having trouble authorizing my computer to allow me to access songs I have purchased through itunes on my iPad.  The directions say to select the "authorize computer" in the menu but i don't see that anywhere in the iTunes menu.  Any ideas?

    I am having trouble authorizing my computer to allow me to access songs I have purchased through itunes from my ipad.  The directions say to select "authorize this computer" from the menu in itunes but I cannot find that anywhere.  Either I'm not finding the correct menu or it's somewhere else. Any ideas?  Thank you in advance!

    If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "  
    and from the Menu Bar select Store...
    From the Store menu, choose Authorize This Computer.
    See this Discussion...
    https://discussions.apple.com/thread/4631735?tstart=0

  • Having trouble authorizing this computer

    I am having trouble authorizing this computer to transfer purchases from my iPhone. It is saying I have deauthorize another computer. How do I do that?

    click here for information.

  • Im having trouble authorizing my computer. id what support says but i cant seem to locate where to authorize it?

    Im having problems authorizing my computer, i go to apple support and follow what they say but when i log into my account  dont see where to authorize it at?? what am i doing wrong?? ive followed what support says to do but no success! idk what else to do? please does anybody know what im doing wrong or any suggestions? Thank you!

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (97954)

  • Having trouble in updating mac os x

    Hey,
    I'm Umair khan I just need support of you fellas out there, Coming to the point.. Im updating my mac os x 10.5.6 to 10.5.8 but unfortunately Im not having succes, Aproximately after 72% of done with that error comes with these words as follows,
                                        "Can not update mac os x 10.5.8 either system is not correctly signed or unknown error"
    Just because of this Im having trouble in download, Installing and running my applications. Waiting of solution.. Bless.

    Some general advice on updating Leopard:
    It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
    So before you do anything else:
    If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
    Turn off sleep mode for both screen and hard disk.
    Disconnect all peripherals except your keyboard and mouse.
    1. Repair Permissions (in Disk Utility)
    2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
    At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
    3. Download the correct version of the COMBO update from the Apple download site.
    The Combo updater of Leopard 10.5.8 can be found here:
    http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
    If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
    Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
    More information on using Software Updater here:
    http://support.apple.com/kb/TA24901?viewlocale=en_US
    Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
    Now proceed as follows:
    4. Close all applications and turn off energy saving and screensaver.
    5. Unplug all peripherals except your keyboard and mouse.
    6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
    7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
    8. Once your Mac is awake, repair permissions again, and you should be good to go!
    If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
    9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
    N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
    Lastly, Apple's own article on the subject of Software Update may also be useful reading:
    http://docs.info.apple.com/article.html?artnum=106695
    [b]If you are updating Safari (or just have):[/b]
    Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up.  If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
    So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
    Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
    Additional tips on software installation here:
    http://docs.info.apple.com/article.html?artnum=106692
    To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for  problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
    Again, the advice is to remove all Input Managers from the following directories:
    /Library/InputManagers
    ~/Library/InputManagers
    especially prior to system updates (they can always be added back one-by-one later).
    Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
    http://support.apple.com/kb/TS1541?viewlocale=en_US

  • HT201250 Having trouble with my mac, i have lost my assignment that i was working on and can't find it anywhere on my hard drive or USB. Is there anyway that i can retrieve my Document?

    Having trouble retrieving a word document,
    I cant find my assignment anywhere on my Mac, and when i look at where i saved it, its like it has reverted back to when i first saved it, without all my work that i have completed.
    Is there anyway that i can retrieve my work?

    Hey merodi,
    I dont fully understand your problem here,
    1. Did your computer shut down or 'die' or did you save and then you cant find it?
    2. Have you tried looking in spotlight (little magnifying glass up the corner)
    3. Have you tried opening the program again? In word and pages, if the program exited forcefully, opening it again will restore the document.

  • Having trouble adding my Mac Pro Tower to my Apple ID  not sure why it does not work

    Having trouble adding my MacPro Tower to my Apple Id will not allow me to download the music and videos I purchase on my Iphone or IPad... Very frustrated with apple....

    Tank 64 wrote:
    My Daughter changed her Apple ID, not sure why. Then she changed it back to the original. She has lost $50 on her iTunes. How does she restore the funds?
    How did she change her AppleID?
    If she simply updated the AppleID (not created a new one with a new email address), log out then log back into iTunes store.

  • Having trouble authorizing my laptop.. HELP PLEASE!!

    i recently bough a new laptop. today i tried to transfer all of my purchases on my old ipod, to this computer. i know to do this, u have to "authorize" your computer by giving the password for every apple id acount that has ever been used to buy any of the music on your device (ipod, iphone, etc..). i have done it once before. a few years ago i bought an ipod nano from a friend. it had about 200 songs on it, since i didnt want to lose all of his music i authorized my computer using his apple id and password, and i succesfully transfered all of his purchases onto my library. after that, i bought a new ipod. i had no trouble sincing the ipod to my old library. itunes "sinc-ed" everything in my library onto my new ipod without hassle. well now we get to the problem. i bought this new laptop and i am trying to transfer my purchases off of my ipod onto my new library so i dont have to start all over. there are only 2 apple id accounts that have been used to buy all of the music on my ipod, mine, and my friends. well when i plug in the ipod and select transfer purchases, itunes is asking me for the passwords to my apple id account(normal), my friends(normal), and an additional 4 random accounts i have never heard of and that have never ever been sued to buy any of my music. i DO NOT KNOW WHA TO DO. i havw tried support and help menus, but my problem isnt isted anywhere. plus, i have NO way of knowing the passwords to those 4 random accounts. i need help fast please. when i enter the password for my, and my friends older apple id, it only transfered 105, or my 500 songs i have on my ipod. i dont know what to tr next. any help is appreciateed, thank you.. ryan

    I haven't renamed anything as far as I know.  I made a new folder when I hit Folder option and it's highlighted as well as the path shows up in the processor box.  Just when I choose run it tells me to specify a folder.  The only thing I can think of is that maybe something messed up b/c I'm copied the files and folders over from my PC but it let me save as on the mac.  Also the folder I'm choosing to put them in is on the Mac harddrive.  IDK...

  • HT1420 I am having trouble authorizing my computer, I do the process that it tells me to do but even after I do everything I still can't transfer the purchases from my itouch to the computer so I can download and upgarde my operating system. What should I

    I need help!
    I have benn trying to upgrade my itouch operating system, but I can't seem to. When I do the whole process of authorizing my computer then go to transfer my purchases It says that I have to authorize the computer, the thing is that it is already authorized. Even when I have try what seems to me like a hundred times it still wont work. Can someone give me especifique instruccions on what I can do?

    Did you install iTunes?
    Once downlaoded, iTunes should have installed, and open once installed.
    If its not open you can look for it in your Start Menu in Windows or Finder in Mac.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212

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