I'm having trouble downloading my subscription to a new computer keep getting an error 1 ( another installation going on) which is not the case.

I've trying to relocate and download my subscription to  a new computer and just keep getting an error 1 message ( some other download going on-which is not the case) anyone else have this problem

Without proper system information and other details nobody can help you. and this error means what it says - some other install process is still active, even if it may not do so visible. Could be a silent update of a virus scanner or something, could be a botched install of another program, not even specifically Adobe. As a start, always reboot your computer and then try again. For anything else we need much more info.
Mylenium

Similar Messages

  • Having trouble opening a pdf with Adobe...keep seeing an error sign "acroExch"  does anyone have a way to fix this?

    Having trouble opening a pdf with Adobe...keep seeing an error sign "acroExch"  does anyone have a way to fix this?

    Hmm, "Use Adobe Reader" should launch the PDF outside of Firefox in the stand-alone Adobe Reader application, so seeing it in a tab is something of a puzzle.
    Could you check your version of Adobe Reader? For Windows 7, you normally would have the Reader XI series (Reader 11), which has had several updates. From inside Adobe Reader, you can use Help > Check for Updates to make sure it's current.
    In Firefox, could you check your Adobe Acrobat plugin version or possibly versions? You can view that on the Add-ons page. Either:
    * Ctrl+Shift+a
    * "3-bar" menu button (or Tools menu) > Add-ons
    In the left column, click Plugins. If you find multiple versions, this can cause problems and may need to be cleaned up manually (post back on that for suggestions).
    Sometimes, the settings file which stores those download handler preferences becomes corrupted and there's not much else to do than to rename or remove that file and let Firefox rebuild it.
    To do that, open your current Firefox settings (AKA Firefox profile) folder using either
    * "3-bar" menu button > "?" button > Troubleshooting Information
    * (menu bar) Help > Troubleshooting Information
    * type or paste about:support in the address bar and press Enter
    In the first table on the page, click the "Show Folder" button. This will launch a new window (Windows Explorer window) listing various settings files.
    Leaving that window open, switch back to Firefox and Exit, either:
    * "3-bar" menu button > "power" button
    * (menu bar) File > Exit
    Pause while Firefox finishes its cleanup, then rename '''mimeTypes.rdf''' to something like mimeTypes.old
    Start Firefox back up again and "PDF Files" should be back to their default setting of "Preview in Firefox". Try changing that to "Use Adobe Acrobat (in Firefox)" and test to see whether there's any improvement.

  • HT203433 I am having trouble moving my music to my new computer. I have enable homeshare. it does not show any files in my homeshare. How do i get them out of the normal files into home share

    I am having trouble moving my music to my new computer. I have enable homeshare. it does not show any files in my homeshare. How do i get them out of the normal files into home share

    Welcome to the Apple Community.
    The following article(s) may help you.
    Moving your iTunes library to a new computer

  • I have files that have been on my computer for over a year and all of a sudden they wont open and an error message comes up saying they were improperly downloaded or came in an email attach which is not the case

    I have files that have been on my computer for over a year and I have used them several times and all of a sudden they wont open.  I received an error message saying they are improperly downloaded or came as an email attachement which is not the case.  Please advise

    They seem to be word files - they will open if I choose "open with" microsoft word, but if I double click they don't open they are appearing as PDF on my screen.  I even opened one and then tried to "save as" making sure I chose .doc and they still appear as PDF
    I just created a new document response.doc in word and when I saved to my desktop it appears as a PDF file and I absolutely did not create a PDF or save as PDF it was a simple word
    doc.
    The message says "Adobe reader could not open response.doc because it is either not a supported file type or because the file has been damaged (for example attached in an email and not properly decoded)
    The reader version is I believe the most current, I always update when prompted.  OS is Windows 8

  • I am trying to download Adobe Flash Player 10 and i keep getting an error message Unable to load a G

    I'm trying to download Adobe Flash
    Player 10 and i keep getting an error message  "unable to load  GUI" i am currently using
    Windows XP Professional   is anyone able to help me?  I am almost 6
    5 and have a very limited knowledge of computers!!!!!!!!!

    Hi Terry, A post is the message that anyone has just typed in. When you replied to me, that was your post. I am replying to you so this is my post. Think of it as sending an email or mailing a letter at the "post" office.
    Now right at the top of the last post (message) you sent me is a Post#, then the date and time and under that the thread subject "Re: I am trying to download Adobe Flash Player 10 and I keep getting......
    The first time that you posted, you described your problem. The next post after that is #1 and so on.
    The Adobe Flash Player forum works very much like email except there are a lot of "threads". A thread is what each message you see is called. Everyone that registers can start their own thread (subject). Then other people see it and can post to your thread and try to help you with your problem.
    You did pretty good, you registered, and you started your first thread
    Now do you feel somewhat more relaxed?  Hope so.
    Take a look now and see if you can find the Post# and etc that I described above.
    Thanks,
    eidnolb

  • I cannot download updates to Photoshop Elements 9.  I get an error message that my serial number is not recognized or eligible.  Can you help with this?

    I cannot download updates to Photoshop Elements 9.  I get an error message that my serial number is not recognized or eligible.  Can you help with this?

    Hi,
    Which operating system are you running on?
    What updates are you trying to download?
    The last update was 9.0.3 - check by loading the editor and going to Help -> About Photoshop Elements
    The last supported Camera raw is ACR 6.5 - check by loading the editor and going to Help -> About Plug-ins -> Camera Raw
    Do you have a reason to update?
    Brian

  • I had to replace the hard drive on my computer.  I am now trying to download Adobe Photoshop CS6, previously purchased.  I get an error that files are missing after waiting for the whole download.  I have Windows7

    I had to replace the hard drive on my computer.  I am now trying to download Adobe Photoshop CS6, previously purchased.  I get an error that files are missing after waiting for the whole download.  I have Windows7

    The error msg said that the file archive part of Adobe photoshop CS6 is missing and that I need all parts in the same folder.

  • I can't download Lightroom for some reason.  I keep getting this error:  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DW006 ...  -------------------------------------- Summary ------------------------------------

    I can't download Lightroom for some reason.  I keep getting this error:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Adobe Photoshop Lightroom 5 5.4.0.0 Adobe Photoshop Lightroom 5.pkg_5.4 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/

  • HT1338 I have tried to download the upgrade for months but keep getting an error message to I have go to to the apple store.  Cannot find a contact number to resolve this issue?

    I have tried to download the upgrade for months but keep getting an error message to I have go to to the apple store.  Cannot find a contact number to resolve this issue?

    Apple Store Tel: 1-800-692-7753
    Best.

  • TS1702 Upon switching on my ipad, I'm getting the caption "Unable to Download Application "*Solitaire" could not be downloaded at this time." Further, I'm getting 2 options - Done & Retry, both of which are not responding. The ipad is in the hanged situat

    Upon switching on my ipad, I'm getting the caption "Unable to Download Application "*Solitaire" could not be downloaded at this time." Further, I'm getting 2 options - Done & Retry, both of which are not responding. The ipad is in the hanged situation for all practical purposes. How do I get out of this situation?

    Try a reset:
    1. Hold the Sleep and Home button down (together)
    2. For about 10 seconds
    3. Until you see the Apple logo (very important)
    4. Ignore the red slider

  • I am having trouble downloading PDF files to my new iPad air. Works fine on my other iPads with iOS7 and iOS 5.

    My other iPads easily download PDF files but my new iPad air is stumbling and the browser shuts down.

    Hi John
    iTunes Support wasn't of any use to me.
    I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb.  This is also affecting AppleTV downloads
    I am using Virgin Media as my ISP, and was wondering whether you do as well.  This might be the common thread.
    -Bernard

  • Having trouble download Lightroom 5 on second Mac computer

    I am not able to download Lightroom for a second Mac computer. Why??

    Thanks Victoria.  I will upgrade to Maverick and see if that corrects the problem.

  • I am having trouble connecting to my wireless internet. I keep getting message that my network configuration settings have changed. Ive been advised that i need to change settings to look for dynamic ip address ?

    I am having trouble connecting to my wireless internet and am getting the message that my network configuration settings have changed. I have reported it to my provider who advised that they think the Mac is looking for a fixed IP address and they use dynamic addresses. I have had the Mac for months and have not had this problem before. I would appreciate any help please on how to fix this ?

    Then I get a separate pop up that says: Secure Connection Failed. aus3.mozilla:443 uses an invalid security certificate.
    The certificate is only valid for the following names: securelogin.arubanetworks.com, www.securelogin.arubanetworks.com
    (Error code: ssl_error_cert_domain)
    This could be a problem with the server's configuration or it could be someone trying to impersonate the server.
    If you have connected to this server successfully in the past the error may be temporary and you can try again later.
    I have tried many many times!

  • I am having trouble uploading pics to a forum profile.I keep getting 'Error #2038' message after it says the pic was uploaded.

    I am a member on a web group. I have repeatedly tried to upload photos to my profile on the site, but when it says the photo was uploaded successfully, I get an error message, Error #2038. It's not clear whether the error is on the web page or on my end. This is not the first time this sort of thing has happened. My room mate is a member of the same group, and has no difficulties on his computer, so it may be on my end.

    If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
    *Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
    *Trash the current Firefox application to do a clean (re-)install
    *Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox

  • I'm having trouble downloading an update to my MacBook Pro. It comes up with my husband's name even though the MacBook is registered under my name and I have my own ITunes acct.  how do I get his name off the ITunes update on my Mac

    I'm trying to download an automatic update from ITunes but when I click on "Update" it comes up with the message, "You have updates available for other accounts" an tells me to sign in to my husband's account, even though the MacBook is registered in my name and I have my own ITunes account.  My husband has his own MacBook and ITunes acct. How do I fix?

    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
    Apple ID FAQs
    http://support.apple.com/kb/HE37

Maybe you are looking for